Live in Care Expert - Samantha Grabham
Need help understanding our service ?
Hello, I’m Sam, nice to meet you!
I manage all new customers through the process of their first enquiry through to when their live in care starts, I am responsible for the set up and commencement of all new Live-in Care packages and developing the initial relationship. I get great satisfaction from enabling people to get appropriate support and being able to stay in their own home. I hold the Dip.RSA Registered Managers Award and I’m a Qualified Level 2 Assessor.
You can call me on 0808 180 9488 or email me a question directly.
My Qualifications
I have worked in the Care industry for 21 years; with positions in Care Management, Live-in Care, EMI care, Residential homes, Nursing homes and Social Services. I hold the Registered Managers Award Dip RSA and have had a range of condition related training:
- Managing Services – Protection of Vulnerable Adults
- Moving and Handling Level 2 assessor and trainer
- Compliment and Complaint training
- NCFE Certificate in Dementia Awareness – In process
- Customer Care and Customer Service
- Dementia Training
- Motor Neurone Disease Training
- Autism Training
- Health and Safety
- Administration of Medications
- Child Protection Training
- Pneumonia Training
- Muscular Dystrophy Training
- Business Development Training
How can I help you?
I would be happy to help you with questions about Live-in Care; why it works, how it works, funding, the benefits of this type of service and how it compares to other types of care provision.
I can also offer advice and coping strategies with regard to Dementia Care. I have worked with Dementia sufferers and have personal knowledge as my Nana suffered from the condition.
Having personally been a Carer for the over 65’s and worked with Stroke patients, Dementia sufferers and those coping with Epilepsy, I have a clear understanding of many age related conditions; I can try to help you understand the benefits of Live-in Care and how it can maximise quality of life.
I also have experience of working with Under 65s; I understand the importance of maintaining and exceeding expectations, of the physical disabilities and mental health conditions involved in Younger Persons Care.I can also offer advice on our Respite Care package; many people use our respite service again and again as it benefits the regular care giver and the customer.
Job satisfaction
Like my colleagues, I really enjoy making a difference to peoples’ lives. Supporting people who would otherwise live their life in an institution and allowing people to retain their dignity, promoting their independence is tremendously satisfying.
I was once determined to get a lady home from a Nursing Home where she was desperately unhappy. She was sad because she missed her dog terribly. With the support of the right Live-in Carer, we were able to get her home and reunited with her beloved dog, and that she where she stayed!
Working for a company like Helping Hands is very rewarding; they invest in the key skills of their staff with ongoing training and always provide a supportive environment. They are forward thinking and constantly seeking ways to improve the lives of people in their care. It’s really a wonderful place to work.
A bit about me
In addition to working full time, I am also the main care giver for my mum. When I do have time, I love walking my White German Shepherd Dog, Daisy. I’m a proactive person; I like to think of myself as conscientious, thorough and reliable, with a good sense of humour! I like reading, music, writing, logic puzzles and quizzes – And don’t tell anyone but I’m also a closet Radio 4 fan.
