Published by Cleo Canning on
Meet Jen… our live-in Carer Ambassador
Jen has been with Helping Hands since May 2016, she is responsible for ensuring that new live-in carers have all the support that they need throughout each week with us. From the moment a carer registers their place on one of our training weeks, all the way through to their successful completion, Jen always does her best to answer any questions the carers have. From resolving issues with paperwork to giving advice about where the best place is to eat!
Through being an ambassador for our live-in carers, Jen has met some incredible people and has some memorable stories to share.
With a lot happening over the course of the Training Week, Jen does everything she can to reassure the carers and help them achieve their full potential. Based within the Recruitment Team herself, Jen knows that there is a lot for the carers to take on board in a short period of time. Her approachable and friendly nature means that Jen is able to understand what the carer needs and the next steps.
Jen’s hard work has resulted in high praise from her colleague Ursula Jayes, our Head of Carer Recruitment, has worked closely with Jen since she joined Helping Hands and says;
Becoming a live-in carer with Helping Hands begins with a telephone interview, after which you will be invited to our centre of excellence in the beautiful town of Alcester in Warwickshire. You will then have another interview with our friendly Recruitment Team then your training will start, with Jen always there to help you get to where you need to be.
With the dedicated support Jen provides for each of our new live-in carers, both the recruitment process and their training is smooth and straightforward and they can feel as prepared as possible for their first placements. Training weeks run throughout the year, and Jen is there to help on each and every one of them.