Clinical Care

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Nurse Led Care

Helping Hands offer a nurse led and managed, clinical care service to enable individuals with complex conditions the ability to be supported at home. Working with 59 Clinical Commissioning Groups across the UK, as well as a network of Case Managers and Solicitors we can supply, responsive, flexible solutions that deliver maximum choice and independence.

Complex Care At Home FREE Complex Care Guide

Clinical Expertise from Helping Hands

Our Clinical Nurse Specialists

Our clinical infrastructure means that we have a Head of Clinical Care and team of Registered Nurses with a wealth of combined knowledge, professional expertise and community experience across a wide range of clinical conditions. Their specialisms include tracheostomy care, ventilator care, complex continence needs and gastrostomy that has seen Helping Hands provide specialist solutions across many progressive neurological conditions as well as acquired brain and spinal injury.

Managing the whole care process, our clinical team perform full face to face assessments and handpick carefully matched carers to meet the specific need of each customer. Our clinicians oversee the full training and ongoing support needs and ensure continuity and co-ordination of care through effective carer and customer partnerships.

What really sets the team apart is their passion for delivering outcomes to individuals whose needs were deemed perhaps too difficult to support at home. We work collectively with the broader network at Helping Hands and can therefore build teams of care and expertise with and around an individual.

Melanie Dawson Head of Clinical Care & Senior Registered Nurse Specialist states:

“Many of our customers have complex healthcare needs. We are part of the customer’s care circle committed to delivering a quality and safe service.”

complex-care

Gastro-care

Helping Hands delivers home feeding tube care, PEG support and gastrostomy care to help people…
About Gastro Care »

Aids and adaptations

All Helping Hands customers’ needs are assessed by us including any changes needed in the home…
About Aids and adaptaions »

Emergency Care

Helping Hands provides rapid response emergency care to people in their home environment…
About Emergency care »

Complex Care at Home guide

We’ve created a guide to provide you with more information on Complex Care At Home, the funding available, the changes to personal health budgets and the forms of support offered by many providers of complex care in the UK.

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