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We provide an emergency phone line out of hours as back up both to customers and carers. We employ four drivers to transport you between jobs, so you don't have to worry about getting between locations.
How do Live-in Carers help our service users
Each of our customers has a different requirements for care dependant on the conditions they suffer from. However some of the tasks most undertaken are listed here:-
- Personal care to include washing and toileting
- Assist in getting up / dressing / putting to bed
- Caring for incontinent customers
- Overseeing medication
- Housekeeping duties
- Meal preparation
- Accompanying into the community / appointments
- Recording all services provided in the customers diary
What is the selection process for a Live-in Carer
Once your online application has been considered successful candidates will be asked to attend a 5 day interview and training programme lasting Monday – Friday.
About the training
All potential Helping Hands carers attend our intensive Induction Training programme at our Alcester Head Office. The topics covered include,
- Moving and Handling
- Health and Safety
- Food Hygiene
- Safer Handling of Medication
- Emergency First Aid
- Principles of care
- Role of the Care Worker
- Needs of the Service User
- Incontinence Care
- Basic Infection Control
- Abuse Awareness of vulnerable Adults
Time is also then spent shadowing an experienced carer in a Service Users home.
Once the initial training is complete we then offer all carers the opportunity to undertake additional training so that they can increase their knowledge of caring for specific conditions. These include Dementia, Parkinson’s Disease, Multiple Sclerosis and Learning Difficulties. A comprehensive list of our additional training for live-in carers is available to view.
You will be expected to arrive no later than 12pm on the Monday afternoon. Helping Hands can arrange for you to be collected from nearby train stations if you notify us in advance. A map pinpointing our location and information regarding travel can be found here. Hostel accommodation and kitchen facilities will be provided, with lunch provided for 3 of the 5 days. The local amenities include shops and banks.
Work
Watch our short film that tells you all about Helping Hands, being a Carer and our training and selection week.














