Person Specification

What makes an ideal Carer? There is no simple answer to that question; if there were it would make our job a lot easier! However, 20 years experience of successfully recruiting caregivers has given us a good idea of what qualities, character traits and experience we’re looking for.

Qualifications & training

There are no specific qualifications or training necessary to qualify you for the role when you apply. An NVQ 2 in Health and Social Care would be desirable, but is not essential as successful candidates will begin an NVQ 6 months after starting with us. Obviously the more relevant qualifications you have, the better equipped you will be to succeed from day one.

Skills and experience

It goes without saying that previous care work experience would be desirable, either in a formal setting or an informal environment such as caring for a family member, but again this is not essential. However, if you don’t have care experience you will need to demonstrate some customer service skills as a basis to build on.

You will need excellent communication skills; both verbal and written. One of the most important parts of the role is engaging with the customer; chatting, listening and maybe even helping them with their correspondence, so your English language skills need to be first rate.

Domestic assistance is an integral part of the job so housekeeping and cooking skills are necessary; the ability to drive is a distinct advantage.

Character traits

We’ve said many times that it takes a certain type of person to make a great Carer. Above all you have to be compassionate, caring and patient; this is after all a people business. You need to have empathy, integrity and resilience. You will have to be diligent, adaptable and reliable with a positive outlook and proactive attitude. Being chatty helps and being a good listener is a necessity. If you can tick these boxes and are independent, fit and healthy, and keen to learn then you might be a Helping Hands kind of person.