Jayne Vale
Hello everyone, I’m Jayne and I’m a Senior Coordinator with Training Matters; I’ve worked with Helping Hands since 2004.
My Training Qualifications
I have completed training and have accreditations in:
- PTTLS
- NVQ 2
- Moving & Handling
- Communication
- Health & Safety trainer
- Stoma and convene trainer
- First Aid
- Dementia
My Experience in the Care Sector
When I started in care, I honestly didn’t think it would be the career for me. I was working in a job I didn’t like and thought I would give it a try. Looking back, I wish had started working in care years ago; now I make a difference in peoples’ lives. As a Carer the best you can give someone is time and compassion, but don’t feel sorry for them. We offer a service that improves peoples’ lives and this gives me great job satisfaction.
I have cared for a variety of people and conditions. One of my most memorable stories was when I cared for a gentleman called John. John had suffered five strokes; he sat in his chair every day never moved. Opposite his house was a meeting hall where they held a lunch club every Thursday afternoon. I asked John if he would like to attend one day while I cleaned his house; he said that he would love to, but he didn’t want to be a nuisance as I would have to get him ready and take him over.
I explained that this would not be a problem and took him over. He really enjoyed himself so we made it a weekly routine. About a month later his daughter left me a note saying how much John had improved; he was talking more, it gave them something to talk about when she visited and he was more relaxed. John also became more involved with his community; he didn’t even know his neighbour before the lunch club.
Training with me
I try to be energetic in the training room; I enjoy getting the trainees to really be part of the lesson. I look out for enthusiasm, people who are keen to learn and not afraid of hard work; to be successful in care you need to be sympathetic, compassionate and adaptable. I train Moving and Handling, Communication, Health and Safety, and Stoma and convene.
The people I meet
We get to meet a variety of different people and personalities. We have people with different backgrounds, from different parts of the country and even different parts of the world.
The people that impress me are those that look to help others from the minute you meet them. I met one lady who impressed me as soon as I met her. I was picking her up from Stratford to bring her and some other trainees to the office for the induction training course. By simply helping others load and unload their cases from the car, and then asking if anyone would like to sit in the front seat she demonstrated that helping others came naturally to her. On the journey she was chatting to all the people in the car, getting to know them. To me, it’s often the simple things that indicate whether you’re right for the job.
What makes a good Carer?
They have to be compassionate, caring, honest, not afraid of hard work and certainly not embarrassed easily!
A bit about me
I like to think of myself as a considerate person who enjoys making others happy. I enjoy meeting new people; I love to smile and to chat. I love my family and friends very much and would do anything for anybody; life is important to me and I feel we should all live and love more! I enjoy a challenge in my personal and professional life. I love supporting my husband with his duties as a community fire fighter; we also have an old car and old fire engine that we take out at weekends. I’m also part of Young Fire Fighters group, held every Monday night. We have young adults attend; they learn discipline and how to be fire fighters. I can’t keep still; I have lots of energy so I try to do cross stitch, it helps me relax!
