Providing Dementia Care


Working With a Client Who Has Dementia

A dementia care placement with Helping Hands is very varied and all are individual. We have hundreds of customers with some form of memory loss or diagnosed Dementia who need a live-in carer like you to help them live as well as can be with their condition.

Caring for dementia is extremely rewarding as you can see the great difference you can make to your customer’s life by using some techniques to help with anxiety, encourage conversation that your customer enjoys and help with health and wellbeing through a good varied dementia diet and plenty of fresh air.

The dementia care training at Helping Hands is second to none and we have a team of dementia specialists and registered nurses to support you with your customer – the dementia champions are on hand to give advice about how to cope with particular behaviours and we share dementia care tips with our carers all the time.

A typical day with a customer with dementia might involve lots of verbal reassurance and finding something to talk about that will animate your customer – our carers tell us they hear wonderful stories from the past. You might like to cook together, encouraging your customer to bake a cake just the way they used to. All Helping Hands dementia carers can use the dementia toolkit and lifebooks and we encourage lots of walks in the fresh air, puzzles and crafting.

Some days will be more challenging than others and you’ll learn to use persuasive and distraction techniques to soothe your customer and together you’ll create a routine that helps to reduce anxiety – something that many customers needing dementia care struggle with.

Magda is a live-in carer in placement with a lady called Dorothy. Dorothy is diagnosed with Dementia and spent a short and unhappy time in a care home. With high levels of anxiety it was felt that home really is the best place to be and so they took their first tentative steps into Live-in Care. Read this case study to see some of the initial feelings families have about trusting a Carer, the importance of establishing routine and how by open communication lines between customer, family and Carer the very best outcomes can be achieved. Dorothy’s carer, Magda shares advice with you:

From a carer point of view, communication is essential. Although Dorothy was quite withdrawn to begin with, I asked lots of questions in order to recognise the way she likes things done; even down to her preferred use of cutlery! It is important to remember that the smallest things can make the biggest difference, and this is why live-in care is the perfect solution here, as I have the time to do things just right.”

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