Living in your own Home

Stay at Home with our Live-in Care

Many customers look to live-in care as a solution which enables them to live independently whilst maintaining a necessary level of support.

Nicola came to Helping Hands through her transition from residential college into adult services. Having found and adapted her own flat, Nicola initially tried support via a number of hourly calls throughout the day. It soon transpired that this did not really meet her expectations of independent living, as it meant relying on her family for extra support. So, she approached social services to assist in appointing a live-in provider.

Jo has been Nicola’s main support worker since 2009 and it’s clear that it’s a partnership which works well. Whilst Jo keeps the flat clean and tidy, things such as meal planning are a joint-effort.

Being a similar age means that they both enjoy each other’s company and socialising.

‘My Mum tells me she is happy knowing that I am with somebody who is “looking after me”. I tell her that I don’t need “looking after” and that Jo just helps me to live independently.’

Having a driver is imperative to Nicola’s independence and they make frequent shopping trips or go to the cinema. Together they often go and visit Nicola’s family in St Helens, with more recent excursions including ventures to Blackpool.

Underpinning all of the social outcomes is Jo’s management of Nicola’s complex personal support needs.

Live-in Live-out care

When Tracey began her Helping Hands journey back in 2005, she had no idea how much the care she received would change her life.

With an individualised service which incorporates both hourly and ‘live-in live-out care’, Tracey’s care package is a great example of how Helping Hands provides a truly person-centred service. Simply Tracey’s objective is to lead an independent life with maximised choice and autonomy. She has a Helping Hands carer throughout the day who is on call at night and daily hourly support to help at key times. Whether it be shopping, socialising with friends or even a spontaneous trip to the pub, her Carers provide continuity of care and self-sufficiency which is second to none.

Tracey comments: “At this point in my life, I couldn’t imagine having it any other way. Without Helping Hands I couldn’t have returned to work, began studying for my second degree in Psychology or gained as much independence as I have from my family. I understand Carers have to maintain a professional relationship, but for me they are not just Carers, they are friends.”

Tracey talks about Live in Live Out careTracy talks about the freedom and independence her tailored care package gives her. She has been able to return to work and university, and no longer has to rely on her family.

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