TRAINING MANAGER RECEIVES VOICE OF CARE AWARD.

There was major cause for celebration at Alcester based Helping Hands Home Care when long standing employee Ilze Careless received  a regional award and the company’s assessment centre was granted its certificate to operate as an NVQ Level 2 facility.

Ilze was officially recognised as one of the best Training Managers in Coventry and Warwickshire at an awards ceremony hosted by the Coventry and Warwickshire Partnership For Care. As part of their their annual "Voice of Care" conference they celebrate and recognise success of individuals and organisations through 6 different awards. Ilze was nominated by the Companys Directors for the Managers award and was shortlisted against a number of  quality managers from high profile residential homes.

Ilze deservedly took the accolade and was presented with an award and certificate in front of the 300 delegates that attended. 

Originally from South Africa, Ilze has been with the company since 1996, having initially joined as a live in carer and progressed internally within the company via a variety of roles. She became Training Manager in 2000  and has developed a strong team of trainers and assesors,  initiating and managing the entire training programme for over 300 domiciliary and live in care staff as well as developing and recruiting for the NVQ assessment centre.

Ilze commented “ the award came as a complete surprise, it is fantastic that all of the hard work that has been put into developing staff training has been officially recognized by my peers”. Training and Projects Co-ordinator Sarah Bratton also received praise when her work as part of a team, assessing Learning Disabilities was awarded an A grade from the British Institute of Learning Disabilities.

Established in 1989, Helping Hands Homecare provides round the clock live in carers as well as hourly care to those who need support within their own homes. Their work is regulated by the Commission for Social Care Inspection..

Further details of their services can be found at www.helpinghandshomecare.co.uk  or by telephoning 0808 180 9488.

Ilze Careless pictured right with Janet Sharples of Skills For Care.