Jayne Vale

Meet Our Trainers: Jayne Vale

Hello everyone, I’m Jayne and I am one of the Care Specialist Trainer / Dementia Lead Trainer at the Centre of Excellence.

I have worked for Helping Hands since 2004 after deciding to leave a job that I didn’t particularly like. I thought that I would give care a go, hoping that it would be more rewarding that what I was doing at the time. How right I was.

My Experience in the Care Sector

Looking back, I wish had started working in care years ago; now I make a positive difference in peoples’ lives. I did this for many years as a carer and now as a trainer, passing on my knowledge and skills to new carers.

As a Carer the best you can give someone is time and compassion, but don’t feel sorry for them. We offer a service that improves peoples’ lives and this gives me great job satisfaction.

I have cared for a variety of people and conditions. One of my most memorable stories was when I cared for a gentleman called John. John had suffered five strokes; he sat in his chair every day and never moved. Opposite his house was a meeting hall where they held a lunch club every Thursday afternoon. I asked John if he would like to attend one day while I cleaned his house; he said that he would love to, but he didn’t want to be a nuisance as I would have to get him ready and take him over.

I explained that this would not be a problem and took him over. He really enjoyed himself so we made it a weekly routine. About a month later his daughter left me a note saying how much John had improved; he was talking more, it gave them something to talk about when she visited and he was more relaxed. John also became more involved with his community; he didn’t even know his neighbour before the lunch club.

My Training Qualifications

Knowledge is such a powerful thing to have, as it enables you to make informed decisions and gives you confidence in what you do. Having spent many years as a carer and now as a trainer I have first hand experience of how important it is to have the right knowledge and expertise to do your job well. I never want to stop learning; I have completed training and have accreditations in:

“Carers have to be compassionate, caring, honest, not afraid of hard work and certainly not embarrassed easily”
  • Dementia
  • NVQ level 2 & 3 Care
  • Moving & Handling
  • Communication
  • Health & Safety trainer
  • Stoma and convene trainer
  • First Aid at work
  • Death Dying & Bereavement
  • NVQ A1 Assessor Award Level 3
  • NCFC Level 2 in Equality and diversity
  • Domiciliary Medication
  • Administration of Medication Trainer

Training with me

I try to be energetic in the training room; I enjoy getting the trainees to really be part of the lesson. I look out for enthusiasm, people who are keen to learn and not afraid of hard work; to be successful in care you need to be sympathetic, compassionate and adaptable. I train Dementia Awareness, Moving and Handling, Health and Safety, Administration of Medication and Stoma and Convene.

The people I meet

We get to meet a variety of people from all walks of life, all with very different personalities, but they all have one thing in common. They want to help, support and provide care for those that are not able to do so for themselves.

The people that impress me are those that look to help others from the minute you meet them. One lady stands out in my mind. I picked a group of carers up from the train station one morning and this lady distinguished herself from the group straight away by simply helping others load and unload their cases from the car, and then asking if anyone would like to sit in the front seat. She demonstrated that helping others came naturally to her. On the journey she was chatting to all the people in the car, getting to know them. To me, it’s often the simple things that indicate whether you’re right for the job.

A bit about me

I like to think of myself as a considerate person who enjoys making others happy. I enjoy meeting new people; I love to smile and to chat. I love my family and friends very much, life is important to me and I feel we should all live and love more! I enjoy a challenge in my personal and professional life. I love supporting my husband with his duties as a community fire fighter; we also have an old car and old fire engine that we take out at weekends. I’m also part of Young Fire Fighters group, held every Monday night where we have young adults attend and they learn discipline and how to be fire fighters.

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