With over 30 years’ experience, we really do know what it takes to deliver the very best in home care. We have experience in caring for people living with dementia, Parkinson’s, spinal injuries and much more and we are passionate about caring for you to the very highest standards. Whether you need someone to prepare your meals or assist with your personal care we’ll create a personalised support plan that will put you firmly at the centre of your care journey. Care is as much about supporting your mental wellbeing as it is the physical, so if you’re struggling to get outside to enjoy your garden or you miss going to a local café to catch up with your friends, we can help.
Home care visits can be from as little as 30 minutes once a week and go right up to full-time, live-in care, so whether you would like a companionship call for coffee and chat or you have higher level, complex needs, we can support you in your own home. You might appreciate some support with your mobility, medication administration, personal care or housework, once a day or for several separate calls, so let us prepare your personalised support plan to care for you as you like best.
You may need care because you’ve recently had a fall, are recovering from surgery or perhaps due to general age-related frailties, but whatever the reason, the friendly team providing home care in Tunbridge Wells will be able to help.
Whether you need support during the day or overnight, you can expect the same high quality of care from every one of our carers, across our entire branch network covering England and Wales. With visits beginning at just 30 minutes, you can be sure that your personalised support plan will be followed diligently so that everything you want done is accomplished. Your support plan is flexible too so that if your care needs change, it can easily be altered to suit your routines and preferences.
Caring for another person can be hard work and it’s vital that if you are a carer, you take adequate time off to recharge your energy, both physical and mental. Respite care can be a useful short-term solution when your regular carer needs to take a break, without your loved one having to uproot into a residential home for the duration. It might be that you’re the one caring for family members or friends, but again, taking a break regularly is essential. A respite carer will be able to continue the care as if you were still with them, while you get to spend time with family, friends or just catching up with yourself.
Needing emergency care can be a nerve-wracking situation, meaning endless phone calls and trying to arrange immediate support. Calling the Tunbridge Wells team could save you all that worry as they could have a carer in your loved one’s home within 24 hours. Whether they’re being discharged unexpectedly from hospital, need care after a fall or are coming home for the last time, you need to be able to concentrate on spending quality time with your loved one, while leaving the details to us.
Allowing people to remain independent whilst getting the care they need and deserve is extremely important to Nicola and her team, and they take their responsibilities very seriously. The customers’ welfare is the most important thing to all of our employees, and that’s because we ensure that only the very best people work for us. The carers are the lifeblood of our business, and this is why we are particular about the type of people we employ. Only the kindest and most compassionate people get to become Helping Hands carers so you can be confident that the person who comes to your house will quickly feel like a welcome friend. Added to that is superlative training and professional development for our carers, and with everyone being Disclosure and Barring Service screened, you and your loved ones can be sure that only the people who should be coming to your home are caring for you. We are also fully regulated by the Care Quality Commission (CQC), which represents our dedication to excellent standards of care and commitment to following industry guidelines.
Contact our friendly and knowledgeable customer care specialists seven days a week to discover how we could be supporting you or your loved ones in their own home.