Home care services
Support and homecare for you and your loved ones
What are home care services?
Home care is the umbrella term given to care services provided at home on a live-in or visiting basis to promote your independence and quality of life.
We understand that there are times when we all need a little extra support; whether it’s help around the house, personal care, medication or mobility support, your Helping Hands carer is committed to providing support that brings you peace of mind.
Home care from Helping Hands offers the extra support, reassurance, and companionship that may be needed for you to continue living independently at home.
But home care is not only confined to the home. Your chosen carer will support you to get out and about to enjoy your hobbies and interests as you always have. They can even accompany you on holiday or visiting your beloved family and friends, so there really is no compromise to your social activities and lifestyle.
When should I consider help at home?
There is no set time, health condition or diagnosis to consider help at home from a professional home care service provider. It is simply when you feel that you need extra support to carry out everyday tasks and meal preparation or live life the way you want to.
Home care can be sought for anyone over the age of 18, and we also provide care to support with specific conditions – such as industry-accredited dementia care. By choosing care at home, you are also opting to stay in the environment you know and love, instead of moving into local care homes.
How can a home care service help me?
With care teams in over 160 branches, we are one of the only home care providers to have the benefit of being local to thousands of our customers up and down the country.
There are many elements of home care that can help you – or both of you if you are living with a spouse or partner. Not only does home care support you directly, but it also provides extra reassurance for family members who can’t always be there that you are getting the help you need.
Maintaining independence
Home care lets you live life on your own terms
Not moving into residential care
You'll be able to remain in the home you love
Personalised, flexible support
Your care plan is fully tailored to your needs
One-to-one care on your terms
Dedicated support from an expert carer
Keeping home comforts
Stay in a friendly, familiar and comforting environment
Being close to loved ones
You can see family and friends whenever you like
Many people arrange home care initially to help them round the house with light duties such as:
Cleaning
We'll keep your house fresh and clean for you to enjoy
Doing the laundry
We'll help you stay on top of your laundry
Preparing meals
Our brilliant carers can prepare your favourite meals and snacks
Vacuuming
We'll make sure your house looks just the way you like it
Looking after pets
We can feed and exercise your furry friends
Helping with medication
We can organise your medication and help administer it
What makes Helping Hands different?
Not all home care is regulated. By choosing a UK provider that is, you’ll get a service that's managed by a specialist care manager and their dedicated team to support you and your family.
We take care of your carer
Your carer’s pay, as well as their training and appraisals, are all handled on your behalf
Guaranteed carer cover
When your carer takes a respite break or goes on holiday, we'll arrange cover for you
Fully regulated service
Our CQC-registered managers and clinical specialists have all trained within the NHS
CQC regulated home care
Helping Hands have been a leading home care provider since 1989, so we really do know how to provide a quality care service that is centred around you.
From 30-minute respite care visits all the way up to full-time live in care, we have the skills, expertise, and compassion to deliver care across England and Wales that’s of the highest standard.
Not only have we been providing home care for over 30 years, but we are also regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW). This ensures that the support we provide is safe, responsive and effective, whilst doing what we and your care plan say we will.
Page reviewed by Louise Bradley, Regional Care Director, on June 22, 2022.
