All the figures behind an outstanding level of care
Based at our head office in Warwickshire, our finance department works diligently behind the scenes to keep everything ticking over.
The finance department is made up of:
- Accounts – managing supplier payments and procurement, monthly accounts and reporting
- Credit control – collecting and processing customer payments
- Payroll – paying our entire nationwide team on time
- Property & reception – sourcing new branches, supporting with property matters and providing front-of-house reception
Meet our Financial Controller
Having joined the Helping Hands family back in 2010, Sian is responsible for our growing finance team. She also works closely with Chris, our Chief Financal Officer, with his financial reporting.
“Though I’ve worked in practice as an accountant for most of my career and enjoyed it, I got nowhere near the amount of satisfaction that I have working for Helping Hands. Every day is challenging, however what I still find amazing is that I can always see the impact I’m making on a daily basis.
“As a team, we are like a family,” Sian added. “Our main aim is to assist our customers, carers and other head office staff in any way we can. I am very proud of my teams and the service we offer.”
Meet our Head of Payroll
Tosin has extensive knowledge and experiences covering all aspects of payroll, reward and benefit management including salary sacrifice and workplace pension. She has a demonstrated history of working in the information technology and service industry, is skilled in payroll/HR system migration, operational and strategic payroll management. She is passionate about investigating and analysing payroll processes and making them more efficient, whilst highlighting opportunities, threats and areas for improvement.
“Working at Helping Hands has exposed me to an exciting new experience in the care industry and it has been a rewarding experience. I have come to respect and appreciate the huge impact of our carers and their selfless sacrifices, which makes a significant contribution to overall business success.
“My main objective is to get the payroll department delivering a quality service to carers and the entire workforce across all regions and I have been blessed with wonderful team members who are always willing to give their very best at all times.”
Meet our Property & Facilities Manager
Joining Helping Hands in early 2017, William is responsible for all day-to-day property-related matters at Helping Hands. This includes co-ordinating property maintenance, supporting our branches across the country and planning office requirements for our rapidly growing team.
“I’m really passionate about my role,” he said. “I want to ensure that everything is taken care of, from the simple portable appliance testing (PAT) across all sites through to the overseeing the maintenance and servicing of boilers and air-conditioning units. Without this, our business doesn’t function and we let down our customers – which is just not an option.”
William also makes sure that all office moves go smoothly. He said, “We now have over 70 branches, which is set to double over the next few years. Plus, our teams at head office are growing too. We need to ensure we have the space and the right type of branches for our business.”