Helping each member of our team be the best they can
We wouldn’t be anywhere without our people. Whether it’s finding the best carers for the job or training them to the highest of standards, our human resources and training teams are behind it all.
The people team is a wide and varied department that handles:
- Recruiting live-in carers and care assistants for roles across the country
- Recruiting our head office and branch support teams, and our expert trainers
- Carer training for all new carers joining Helping Hands
- Running our training centres in the UK, Greece and Spain
Search our vacancies to find the latest jobs and all the opportunities we have available.
Meet our Carer Training Officer
Lisa is one of the trainers behind our award-winning carer training programme.
“What we do is so important,” she explained. “I am always so conscious that we select, train, and only pass the very best carers – if they aren’t good enough, they just don’t pass! I never forget that we are caring for vulnerable people of all ages, with many challenging conditions.”
On asking Lisa about her journey with Helping Hands, she shared, “I’ve worked hard and been rewarded – I’ve developed from carer, to trainer and now to regional trainer. Helping Hands really develop their team and want them to succeed. I’m a good example of what is possible!”Meet our other trainers
Meet our Recruitment Manager for the live-in carer team
Rebecca is responsible for the work of the recruitment coordinators and assessing new candidates. She also manages compliance, making sure each candidate has been thoroughly checked to meet the standards set by our regulators.
Rebecca said, “I’m the key point of contact for queries, concerns and requests for live-in carers and ensure that I provide the day-to-day feedback and figures for the effective running of the team.
“I thoroughly enjoy my role,” she added. “It’s fast-paced, challenging and no day can ever be described as boring.”
Meet our Recruitment Team Leader for our visiting carers
Alex’s journey as a recruiter with Helping Hands began in 2017, where he led a team of Recruitment and Compliance Coordinators for the South East and London regions. His current role revolves around supporting his team and the branch network with recruitment and compliance, and ensuring the candidates that are recruited reflect and share Helping Hands’ values. Once the right calibre of candidate has been selected, Alex ensures the recruitment journey is timely and efficient, providing the best experience.
“My role is unlike any other role I have ever had – it’s enjoyable, exciting and varied. I take pride in knowing that everyday our actions in Recruitment change people’s lives; not only the lives of our customers, but the lives of our newly appointed recruits.”