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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01249 489 120 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting home care in Chippenham

Based in the heart of the Chippenham, our carers support families across the local community, including in Chippenham, Heddington, Melksham, Lanhill, Biddestone, Atworth, Bowerhill, Calstone, East Tytherton, Roundway, Poulshot, Bronham and the surrounding areas. Home care visits start from just half an hour a week through to several visits every day, at a time to meet your needs.

Guided by a team of experts, our private carers will support you or your loved one in a way that promotes independence and comfort. From making sure you have a warm meal and a tidy house, through to carrying out personal care and helping you to get around your home safely, our person-centred approach puts your needs first every time.

And if you need regular ongoing support, live-in care support is also available across the whole of Wiltshire.

Meet the team

Kerrie Bishop

Meet Kerrie Bishop, our Branch Care Manager, Chippenham

Hello, I’m Kerrie. As the care manager for Calne I oversee all aspects of the branch, from the day-to-day running of the business to the work that takes place behind the scenes in order to provide outstanding care to all existing and new customers. I am passionate about providing care within the community and meeting all of our customers’ needs. We provide a tailor-made service to all customers and pride ourselves on providing excellent care.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Paul Gibbs

Paul Gibbs

Area Care Manager, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareElderly CareRespite Care

Other services we provide at this branch

Home care visits in Chippenham

Morning, noon, or overnight , our team of Chippenham carers will visit you at a time that fits around your needs and activities. With nearly 30 years’ experience in delivering quality home care, we can support you or your loved one with:

  • Personal care – making you feel comfortable and helping you use the bathroom or with getting dressed
  • Housekeeping services – taking care of the hoovering and polishing and helping to keep your home clean and tidy – just the way you want it
  • Companionship – helping you get out and about in the community or arranging outings with friends and family
  • Mobility support – putting your safety and independence first while helping with Zimmer-frames or getting up and down the stairs
  • Complex care support – managing your catheter, changing stoma bags, and monitoring your ventilator or PEG-feeding tube

Live-in care for ongoing care needs

Over time, you might find you need more ongoing care and support. With your own dedicated carer, permanently living in your home alongside you, the right support is on hand when you need it.

All of our carers are selected based on their personalities and any shared interests you have with them, as well as their experience. This ensures you have someone you feel comfortable with and who will give you the care you require.

Available 24/7, our live-in care service helps you with the day-to-day tasks you might be struggling with. Your carer will also carry out other duties such as carrying out hoisted transfers, taking you to medical appointments, or preparing your meals. They can even help you take care of your pet if you have one.

Welcoming someone into your home is a significant step and we fully appreciate how hard it can be to build trust in the early stages. Your local manager will be on hand to oversee everything and to implement any changes that come up, giving you peace of mind and the reassurance that someone will be there to help at all times. If you need them, they’ll only ever be a phone call or an email away.

Domiciliary care for extra assistance

Whether you need someone to accompany you to regular medical appointments, support with keeping the house clean and tidy or assistance getting in and out of bed twice daily, the Chippenham team can support you little or often with whatever you need to keep you safe and independent in your own home.

The beauty of domiciliary care is that you can pick and chose when and how you receive care, so if your needs chance or you develop a health conditions that leaves you needing extra support, we can swiftly put extra measures in place to combat this.

Nurse-led clinical support and dementia care

Being diagnosed with a complex condition or coming to terms with a brain or spinal injury presents various challenges. But you don’t need to leave your home to get the right care. Our carers work alongside our team of clinical nurse specialists to advance their skills, with many of them taking additional training on various areas of complex care.

We also have a team of dementia specialists on hand to advise on how to support someone with the condition at home, the place that is most familiar and comfortable to them. Moving into a residential home can be a distressing experience at the best of times. With a fully-trained carer supporting your loved one, you can be reassured that they’ll have the right care whenever they need it.

We’re a CQC-regulated provider of home care, which means that we only put forward the best carers who will deliver the highest standard of care for your family member or friend.

Support that's tailored to you with elderly care

As we get older, some of the things we sued to be able to do with ease may start to become a bit more difficult, such as doing the laundry, preparing meals or sweeping the floors. That’s where elderly care comes in. With experienced carers that are friendly and empathetic, we can support you in the way that you prefer without intruding on your existing routines. That way, you can live freely in your own home without the need of going into residential care.

We’re also there for you following the loss of a loved one or partner. Companionship can often make a real difference to someone’s life and prevent them from feeling lonely or anxious about the future. Even if you just have someone to pop in every other day for a cup of tea or go for an afternoon stroll along the River Avon with, the Chippenham team are more than happy to help.

Emergency care and respite care

Situations can change suddenly. And it can be incredibly distressing trying to arrange care in difficult situations such as after a fall or a family emergency. We can arrange for care to start quickly, sometimes within a matter of hours.

Because all of our carers are directly employed by us, we can also provide cover for when your current carer is ill or has to attend to their own emergency. As a result, your loved one will always have the support they need, allowing you to handle the situation reassured that they are well-looked after.

Carer training in Chippenham

Each of our carers in Chippenham goes through a thorough training programme at our Centre of Excellence, regardless of their previous care experience.

Covering topics such as personal care and how to assist someone with showering and other daily tasks, all training is carried out by an expert team. We also carry out rigorous background checks before accepting a carer – each one is chosen for their compassionate attitude and dedication.

Find out more about care in Chippenham

If you’d like to discuss the different care option available to you, call our friendly advisors, and they’ll be happy to help.

Alternatively, you can arrange for a meeting with the team either at the branch or at a place that’s local to you. That could either be a local cafe or your own home.

Call us on 01249 489 120 Talk to us on live chat Request a call back

Our credentials

Our Chippenham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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