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Our Birmingham Home Care Reviews

'Reviews for Home Care in Birmingham

Anna Thorn and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.8 / 5

4.8 rating

Based on 15 reviews
Outstanding80%
Excellent20%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Birmingham branch? Leave a review

Read our Reviews

5.0 rating
31 December 2019

There was a very sympathetic lady who answered the phone to me and let me ramble away about my MIL and all her problems it made me feel so much happier about the whole thing.

Lyn Blakemore
5.0 rating
16 December 2019

Good company.

Mashal Salim
5.0 rating
28 November 2019

I was a bit worried about calling not knowing what to expect, but from the start Lindsey was very friendly and listened extremely well. She answered the phone in a bubbly way which I commented on. Thanks to her I was immediately comfortable.

Jackie Thompson
4.0 rating
22 November 2019

Adviser excellent in answering all my questions – can’t give top score at the moment as I need to digest all that was said!

Deidre George
5.0 rating
19 November 2019

I am very pleased with the Service and my Carer Thank you

Derek Bate
5.0 rating
19 November 2019

The lady I spoke to was very helpful

Kathy Gee
5.0 rating
10 November 2019

If it had not been for the helping hands team care my friend would have been dead long ago

Dr Wilcox
5.0 rating
28 October 2019

An appointment was made at a convenient time. I was given the information I asked about.

mesmet Shevket
4.0 rating
18 October 2019

I am collecting the forms behalf of ,y mother who is the service recipient. I am therefore relying on her information and am yet to see things first hand. Mom assures me she is happy with her helper and how she is completing her tasks

Mr Robert Burlace
5.0 rating
18 October 2019

Because the woman was sensitive and refreshing thoughtful

Catherine Myers
4.0 rating
14 September 2019

I am waiting for the documentation from the visit to be delivered as promised. But the interview here was very thorough and helpful.

Eira Davis
5.0 rating
10 September 2019

Despite a mix up on the first day the service received since has been excellent.

Jackie Leek
5.0 rating
30 April 2019

Very helpful and informative.

Narissa Clifford
5.0 rating
12 February 2019

Very helpful lady, was like we’d known her for years. Sorted everything out for mom straight away. Couldn’t fault her.

Helen Young
5.0 rating
11 January 2019

Helping hands assessor listened to our concerns and was very helpful

mesmet Shevket

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