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Our Cardiff Home Care Reviews

'Reviews for Home Care in Cardiff

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 16 reviews
Outstanding94%
Excellent6%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Cardiff branch? Leave a review

Read our Reviews

5.0 rating
15 July 2021

I live far away from my elderly aunt & have had to
Arrange some extra help for her. So many companies in Cardiff but luckily the only one I
Recognised was helping hands in Rhiwbina.
I cannot recommend highly enough Margaret &
Her team – they go over & above their duty to both my aunt & also to me with updates / worries.
I chose Helping Hands to help & that’s the best
Decision my aunt & my family made – ladies you
Are amazing, a Huge thank you to you all.
Keep up the good work . If there were higher stars I would give it!!!!

Delyth Evans
5.0 rating
11 December 2020

As everything has been very satisfactory.

Phillip Hanlon
5.0 rating
26 November 2020

Everyone has been very kind and very professional.

Francis Gledhill
5.0 rating
28 December 2019

Carers were all excellent nothing seemed to faze them they were all extremely helpful and pleasant.

Anne-Marie Perkins
5.0 rating
12 November 2019

Christine, who answered my call was extremely, understanding, informative and very helpful.

Steve Holbrook
5.0 rating
31 October 2019

She was helpful and explained the service x

Sue Sloan
5.0 rating
25 September 2019

I’ve been really pleased with the service my mother has received. All the staff have been charming, efficient and helpful. I’ve already recommended you to other people. I’m hugely reassured to know that someone from HH sees my mother every day, and , although she was initially resistant to the plan, she looks forward to visits and is full of praise for her team. I wish I’d known in advance how positive the service would be – I would have approached you sooner. Thank you for supporting us.

Menna
5.0 rating
12 September 2019

Wendy was very kind, friendly and knowledgeable.

Susan Harris
5.0 rating
28 August 2019

Because Lauren was really helpful and thorough.. however I am still waiting to find out if a suitable Carer has been found to help me with my Dad.

Laura Mccormack
5.0 rating
27 August 2019

I have recommended your organisation in Cardiff to a number of people as I have found them excellent. They are responsive to changes and supportive of my mother’s needs

Nerida Palser
5.0 rating
29 July 2019

The person I spoke to took her time to explain things and was very informatve

Kate Moffat
5.0 rating
27 June 2019

My mum is happy when they come

Karen Chandler
4.0 rating
9 June 2019

good friendly staff

Mr Raymond
5.0 rating
29 May 2019

Really understanding and helpful.

Lydia Haskey
5.0 rating
29 May 2019

Exceptionally helpful and well trained team. Office staff very responsive.

Nerida Palser
5.0 rating
9 February 2019

My carers are lovely and so helpful

Katerine

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