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Home Care in Darlington

Why choose Helping Hands for home care in Darlington?

Choosing to seek out home care is not a decision to be made lightly. Whether you are considering care for yourself or a loved one, you need to be sure that you’re working with compassionate, award winning carers who will genuinely do their best to improve your quality of life. Helping Hands is CQC certified, and we’ve been a leader in the UK home care industry for more than three decades, where we’ve earned a reputation for care of a very high standard. Our mission is to work closely with each and every customer to design a care plan that perfectly fits them and their lifestyles.

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What’s included with home care at Helping Hands?

The service you receive from our Darlington carers will be uniquely personalized to you. No two people are the same, and we believe that no two care plans should be the same either. You can opt for live-in care, for more round-the-clock support, or visiting care on a schedule that suits your needs, from as little as a half hour per week.

We take care when matching you or your loved one with a professional we know you will get on with. We know that care is about so much more than just practical support; while our carers are there to help with medications, shopping, meal prep, washing and grooming, housework, errands, mobility and day to day activities, they’re also skilled at offering emotional support and reassurance when needed, and will take the time to share a friendly cup of tea and a chat at the kitchen table when necessary!

Respite Care

We understand that you might not wish to commit to a regular care schedule, and may only need occasional support in the event of an emergency or in the case of the normal carer going on holiday or taking time off. We know that life doesn’t always go according to plan, but we make a point of sending over someone to fill in for you within 24 hours of you reaching out to us. We can also send a respite carer for a bit of extra help after a surgery or hospital stay, or to step in during the busy holiday period.

Elderly Care

Though we do offer full-time, intensive support for those who need it, we also can provide care with a lighter touch, for those older folks who simply need a little extra help now and then. Whether you’re experiencing reduced mobility or need some support with a health condition, elderly carers are on hand to make your life that little bit easier. We know that many elderly people cherish their independence and love the homes they live in; we respect all the old familiar habits and slot in around your preferred routines. The idea is to empower you to live the life you want to live, in the home you love best.

Dementia Care

The physical, cognitive and emotional symptoms of dementia conditions like Alzheimer’s can be incredibly challenging to manage, not to mention the fact that seniors living with dementia often have care needs that change day to day. Our carers are compassionate, professional and fully trained to provide excellent dementia care. Unlike the support they might receive at a care home, dementia home care is personalized, attentive, and provides your loved one undivided attention. You can rest assured that they are being well taken care of in the home they feel most safe and comfortable in.

Why Helping Hands is the most trusted Home Care Agency in Darlington

When it comes to health, safety and wellbeing, nothing but the best will do. At Helping Hands we pride ourselves on offering care of a standard that we would use for members of our own family. We only work with professional and experienced carers who we have hand selected, trained and employed directly – we never recruit agency staff because we believe it’s important to foster long term relationships with carers.

Though our carers are all very different people, they are all the same in their genuine desire to help those who need it most, and to be a friendly, supportive presence in whatever way they can. Our carers undergo constant professional development and sincerely love the work they do – and we wouldn’t have it any other way.


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Do you have any questions about home care? Our customer care team are here to help.

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