Evesham

We are delighted with the care our mother is receiving. The commitment to help her maintain her independent status has been so reassuring. And the lines of communication with the company are brilliant.

Always helpful. We have a great team looking after my brother.

It was the first time I used this service and was impressed but because of the new lock down I have had to pause until the start of December

Helpful and efficient, a few crossed wires but we got there.

Helpful person who has referred my request to the appropriate branch. Waiting for call to arrange assessment appointment.

Meeting and dealing with Louise was an absolute breeze. She listened to us and suggested ways in which Helping Hands could help us around the house, including preparing and cooking meals. Very much looking forward to our care package starting next week.

Very helpful, answered all my questions and offered more advice

Lucy was very helpful & understanding of our needs.

Informative, pleasant personal interview.

You listened, called me by my name, n gave me hope with a promise to visit us. Thank you, Gill

Care plan says to let my step father have a short walk using his grudge frame to relief pressure off his bottom.but carees mostly are still not allowing this to much to take night bag off for couple of mins

Having been cared for 8 years since 2011, I am pleased we have such caring people for the elderly because we all get old and need care and it is important elderly people live a long and happy life, which caring carers help them achieve.

I found the operative very helpful, accommodating and knowledgeable. I feel like I’m in good hands and that my parents will get the help they need. Look forward to the assessment to see what happens with it

Initially I used the ‘Chat Line’, but was really disappointed because the person i connected with disappeared while i was in the middle of typing my query!!!. Sam(Samuel Roberts) however was a totally different kettle of fish! ABSOLUTELY AMAZING!! Loads of compassion and understanding and even though he sounded so young, his grasp of what elderly people and their carers need to help make the world go round was astounding! I own my own business and if I had an employee like Sam I would treasure him-he’s a SUPERSTAR!!!. Thank you and I am looking forward to my meeting with India/Louise on Monday to get everything sorted

I was very pleased with the prompt response.

Can’t judge on basis of telephone call only

Very approachable, sensitive to our needs and a nice kind caring person ??