Respite care in Folkestone

At Helping Hands, we have been providing respite care at home since 1989. We believe staying at home is better, especially if you need care temporarily. You won’t have the hassle of moving into a residential care home and we can work around your routine, meaning there will be minimal disturbance to your lifestyle.

Our carers will provide you with person-centred care and focus on improving the quality of your life. So, whether you need someone to cook for you, feed your goldfish, or sit with you while you talk about your childhood stories, you can always count on our Folkstone care team to be there for you.

If you don’t normally have a carer and need help to recover from an accident or injury you may require respite care. It will provide you with the care you need until you fully recover. So, whether it’s for a few days or weeks, we’ll be able to arrange care for you within 24 hours of your call. Or perhaps your primary carer is away for the weekend or needs to attend a family event. Whatever the reason, our Folkstone care team will provide you with a tailored package suited to your needs.

Our carers will make sure they take the time to understand your condition and needs, so they can provide you with the support you want. Our care plans put you at the forefront, meaning you will have full control over how you would like to be cared for. So, whether you like things done in a certain way or need a companion to accompany you to your local café for some tea and cake, you can choose to receive visiting care or use our live in care service. We will make sure you take out a package that suits your requirements.

We are very particular about who we employ at Helping Hands, as we want to make sure you receive the very best care. Each of our carers displays empathy, kindness and compassion – qualities that can’t be taught.

All our careers are provided with in-house training, so they are equipped with the right skills to provide exceptional care. The training modules include manual handling, dementia care, first aid and safeguarding. There’s always room for improvement, which is why our carers continue to do refresher courses to keep their skills up to date. For your peace of mind, all our carers go through a strict background check. We are also fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know you’ll receive a high level of care.

If you would like to learn about our respite care services in Folkstone and the surrounding areas then contact us now via our website. Our customer care team will call you as soon as they can to discuss your options. Or you can call our team directly. They are available seven days a week. If you prefer to talk to someone in person, then you can walk into our local branch for a chat.