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Our Gloucester Home Care Reviews

'Reviews for Home Care in Gloucester

Matt Bristow, Branch Care Manager and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

5 / 5

5.0 rating

Based on 20 reviews
Outstanding95%
Excellent5%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Gloucester branch? Leave a review

Read our Reviews

5.0 rating
7 December 2021

Provided visiting care for my mother, Iris and always caring, respectful and hard working. Thanks to Mat, Cindy and the rest of the team for all their support over the past few years. Carers are wonderful and happy to do anything from house hold chores to personal care.

Si
5.0 rating
17 December 2020

Because it’s early days. Despite the caring friendly chap I need to have helping hands for longer to give 10

Jaqueline Duggan
5.0 rating
14 December 2020

The carers have been excellent for my mother

Scott Pritchard
5.0 rating
20 December 2019

Very friendly understanding member of staff but also very efficient.

Ruth McDermott
5.0 rating
16 December 2019

Sharon who came to see my dad was friendly and calm, she got my dad talking and opening up (which was lovely to witness!) as he has become very reclusive over recent months. Nothing was too much bother and she made my brother and I feel we could trust Helping Hands with our dad. Thank you!

Tricia Moss
5.0 rating
21 November 2019

Mum loves the carers they are really nice ladies so helpful caring friendly nothing is to much trouble really impressed

Andrea Carpenter
5.0 rating
13 November 2019

Carers have been exceptional. They have built a strong friendship with my parents and carried out any jobs they’ve required efficiently and with a smile. Highly recommend helping hands

Richard Brett
4.0 rating
30 October 2019

Its a difficult but important job and I believe that it has helped Aunt Eve

Felicity Shepherd
5.0 rating
23 October 2019

Excellent and very helpful staff – in difficult and rapidly changing circumstances, staff did more than could reasonably be expected, especially Sharon Blore.

John 'reilly
5.0 rating
21 October 2019

Had two assessments for my mum so far and the ladies have been very understanding and compassionate

Julia Blowers
5.0 rating
18 October 2019

Always available to discuss social/care needs.Always flexible and supportive to adapt to needs

Deborah Davey
5.0 rating
14 October 2019

Care has been friendly and efficient. I have already recommended helping hands to someone who is looking for care

Richard Brett
5.0 rating
30 September 2019

Mom has always been very difficult with accepting help but there was no problems at all thank you.

David
5.0 rating
16 September 2019

Extremely professional, reliable and responsive service. Staff are extremely helpful.

John
5.0 rating
11 August 2019

Christine was helpful and gave the information I required

Carol Cox
5.0 rating
10 July 2019

Courteous, friendly and empathetic service. Answered all my questions and have been able to arrange an assessment for my father

Richard Brett
5.0 rating
12 June 2019

The lady on the phone was friendly and patient listening to my long drawn out issues with my dad!

Tricia Moss
5.0 rating
9 March 2019

All the staff from office to carers have been very accomodating. The carers I had were a lovely group of ladies. Nothing too much trouble for them.

Doreen
5.0 rating
9 February 2019

Milton was brilliant last Thursday. He took all the pressure off me and made our outing extremely enjoyable. What’s more, Mike took to him almost immediately, which does not always happen. I hope he will be able to help out again in the future. Thank you. Marion

Marion
5.0 rating
10 January 2019

Although for only a few weeks the care my brother received was very good. The Carers adhered to the Care Plan, were very pleasant and most important my brother liked them. There were no problems identified all in all a very good company which I would recommend.

Nora Lynch

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