'Reviews for Home Care in Gloucester
Matt Bristow, Branch Care Manager and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Provided visiting care for my mother, Iris and always caring, respectful and hard working. Thanks to Mat, Cindy and the rest of the team for all their support over the past few years. Carers are wonderful and happy to do anything from house hold chores to personal care.
Because it’s early days. Despite the caring friendly chap I need to have helping hands for longer to give 10
The carers have been excellent for my mother
Very friendly understanding member of staff but also very efficient.
Sharon who came to see my dad was friendly and calm, she got my dad talking and opening up (which was lovely to witness!) as he has become very reclusive over recent months. Nothing was too much bother and she made my brother and I feel we could trust Helping Hands with our dad. Thank you!
Mum loves the carers they are really nice ladies so helpful caring friendly nothing is to much trouble really impressed
Carers have been exceptional. They have built a strong friendship with my parents and carried out any jobs they’ve required efficiently and with a smile. Highly recommend helping hands
Its a difficult but important job and I believe that it has helped Aunt Eve
Excellent and very helpful staff – in difficult and rapidly changing circumstances, staff did more than could reasonably be expected, especially Sharon Blore.
Had two assessments for my mum so far and the ladies have been very understanding and compassionate
Always available to discuss social/care needs.Always flexible and supportive to adapt to needs
Care has been friendly and efficient. I have already recommended helping hands to someone who is looking for care
Mom has always been very difficult with accepting help but there was no problems at all thank you.
Extremely professional, reliable and responsive service. Staff are extremely helpful.
Christine was helpful and gave the information I required
Courteous, friendly and empathetic service. Answered all my questions and have been able to arrange an assessment for my father
The lady on the phone was friendly and patient listening to my long drawn out issues with my dad!
All the staff from office to carers have been very accomodating. The carers I had were a lovely group of ladies. Nothing too much trouble for them.
Milton was brilliant last Thursday. He took all the pressure off me and made our outing extremely enjoyable. What’s more, Mike took to him almost immediately, which does not always happen. I hope he will be able to help out again in the future. Thank you. Marion
Although for only a few weeks the care my brother received was very good. The Carers adhered to the Care Plan, were very pleasant and most important my brother liked them. There were no problems identified all in all a very good company which I would recommend.