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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Leeds

Little and often, companionship to nursing. With branches nationwide.

5 out of 5 stars from 24 reviews

Leeds

Helping Hands Leeds offers a team of passionate carers fully-managed by local care specialists. While adhering to the Care Quality Commission’s best practices, every member of staff performs a highly regulated standard of care and is encouraged to develop an exceptional aptitude for providing support within the West Yorkshire community. With your assigned private carer, you can be assured in your receipt of a sentimental, person-centric service that is dedicated to maintaining your independence.

The branch team of expert carers cover Farsley, Harehills, Headingley, Holbeck, Leeds, Rothwell, Oakwood, Pudsey and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01138823829 *If you are an existing customer, please use the branch phone number

Branch address

61 Street Lane, Leeds, LS8 1AP (see on maps)

Personalised visiting care plans to suit you

Known for being the unofficial capital of Yorkshire, the lively and colourful city of Leeds is full of quirky shops, award-winning restaurants and beautiful architecture. Whether you want to go for a bite to eat at the Merrion Centre or explore the hundreds of stalls at the famous Kirkgate Market, there’s plenty on offer in this culture-rich city, including care from your local team of Helping Hands carers.

We know how difficult it can be to carry out even the most simple of tasks when you require mental or physical support. From young people with spinal injuries to the elderly living with dementia, we can provide a carer tailored to your requirements and suited to your personality on an hourly visiting basis, or for 24-hour live-in care. There are varying degrees of care required by our customers, but what is unanimous amongst our staff is the determination to uphold your routine, encourage your confidence, and improve your wellbeing.

Meet the team

Bethany Smith

Meet Bethany Smith, our Branch Care Manager, Leeds

"Hello, I' m Bethany and as the manager for the Leeds branch I am responsible for all aspects of the day-to-day running of our service. I ensure that all care packages are covered, all carers feel confident through regular training and one-to-ones and that we are compliant with the CQC.

"I am originally from a mining town in the North East and then I moved to North Yorkshire in 2014.

"I joined Helping Hands in 2016 with the York branch and have held various roles within my time here. Originally, I started as full time carer whilst studying at university. I then returned from maternity leave and began my role as field care supervisor. I was then promoted to care coordinator, which I did for almost two years and thoroughly enjoyed, before being successful as branch manager for Leeds."

Leigh Jepson

Leigh Jepson

Area Care Manager, North

Read More
Mandy Stewart

Mandy Stewart

Regional Care Director, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care Palliative Care

Other services we provide at this branch

Leeds live-in care for your peace of mind

24-hour live-in care can provide you with a great alternative to residential care when you are looking for round the clock support.

Your live-in carer will be matched up to you based on personality, interests and their care experience to ensure we deliver the most compatible carer possible.

A live-in care package can be provided for as little as 3 days, through to an ongoing care plan to suit exactly what you are looking for.

Live in carers are able to support you with personal care, meal prep, medication, complex care and even end of life care.

You will receive a fully managed live-in care service, which means that your local manager will be on hand to support you every step of your care journey.

Get in touch with one of our homecare specialists to see how our we can help you.

Why Helping Hands is better than a care agency in Leeds

There are lots of different things to think about when arranging care for yourself or a loved one, and it can be quite a stressful process. But with home care from Helping Hands Leeds, we can ensure the process of care is smooth and stress-free, as we take care of the whole process for you – from ensuring our carers have the skills and knowledge they need to provide exceptional care, creating a bespoke support plan tailored entirely around you with a local care manager and ensuring we complete regular check ups with both you and your carer to make sure that you have everything you need and to discuss any issues. This is very different to a senior care agency service, who will introduce you to a carer but then leave arranging your carer’s paperwork, pay and any issues with you to manage yourself or with your family.

Home care agencies tend to encourage you to only pay for the activities or specific care that you need, which may increase or decrease depending on your needs. You may initially only need support with the housework but as you become slightly more frail or unsteady on your feet, you may require extra support with bathing, getting dressed and preparing meals, which will then increase the cost you pay to your elderly care agency. Whereas a fully managed provider like Helping Hands Leeds has an all-inclusive cost, so your care can be fully flexible to suit your needs without any extra cost.

Domiciliary care in the Leeds area

Domiciliary care can be required at any stage of life, and is needed whenever someone requires extra support in order to remain living independently in their own home. This can include following an accident or illness.

Domiciliary care visits can be arranged to help with a range of daily tasks such as dressing, personal care, or help around the house. Having support with these tasks means that your loved one can continue living comfortably, and independently, where they are happiest – in their own home. You will have peace of mind knowing that someone is checking in on them, and is available to assist them with anything they might be struggling with.

If you or a loved one needs support with a condition, such as living with dementia, Alzheimer’s, Parkinson’s or life after a stroke, then a specially trained carer can provide this tailored support. You can be confident in the expert knowledge of our Leeds carers; all of them have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care.

Dementia care in your own home

More and more people are expected to develop dementia in the years ahead. If you or someone you know is diagnosed, then it’s important to remember that you are not alone.

Advanced dementia care may not be needed straightaway, but as the condition progresses, you might need some extra support to ensure that you or your relative can continue living a comfortable and happy life.

The symptoms of dementia vary greatly from person to person and can change suddenly. This means that we aim to put care in place which is tailored to you, and we will continue to adapt it as and when your needs change.

Our Leeds team are fully committed to improving the quality of life of those living with dementia. We offer the highest standards of dementia care as a result of our Helping Hands Dementia Champion programme, which provides our carers with vigorous training and assessment.

Care for the elderly in Leeds

As you age, you might start to require a bit of extra help in order to remain living in your home, and with an independent lifestyle. Elderly care is designed to meet your needs and requirements as you grow older.

Elderly care usually becomes necessary if you or a loved one starts experiencing difficulties with activities of daily living. Our Leeds team have almost 30 years of experience supporting elderly people in the area and can offer help with a variety of daily tasks including:

  • Household chores
  • Cooking meals
  • Personal care
  • Administering medication.

Along with practical support, our carers will also be supportive companions and can help you get out and about in your local community. We will take the time to get to know you and your needs, so that we can develop completely personalised elderly care, suited to you.

Fully trained carers in Leeds

Every single carer that works for Helping Hands has been through our extensive training programme and have qualified from our Centre of Excellence.

Further support and training is provided at regular intervals for all of our carers, furthering their care knowledge and expertise.

The Leeds branch is regulated by the Care Quality Commission (CQC), we do all that we can to ensure you are safe and receiving the highest standard of care possible.

Our on-call team is accessible 24 hours a day should you ever have a concern or need to get in touch with someone outside of office hours.

Short-term respite care if you have to leave a relative

It is important that everyone takes some time out to relax and focus on themselves, especially if they’re caring for someone else. Though it is hugely rewarding, it can be mentally and physically draining.

Respite care gives you the opportunity to relax and recharge by enjoying time with friends and family, going away on holiday, or just spending some time alone, all while knowing that the person you’re caring for is being looked after by a trained carer.

Here in Leeds, we have local carers on hand to support you and your loved one whenever you need a break or in the event of an unforeseen emergency. Being regulated by the Care Quality Commission means that you can rest assured that our carers are all qualified to provide the high-quality support and care that you loved one deserves while you’re away.

Visiting care in Leeds to suit your schedule

We tailor every single one of our care packages to ensure that you are receiving exactly what you need. If you are looking for a weekly visit, or three calls every day your carer will be able to support you. A visiting care package is flexible. If your needs change over time-or unexpectedly-we can accommodate you and change your care calls to suit.

Visiting carers can support you with: Personal care – Maintain your dignity and privacy with discreet personal care, be it with washing, toileting or anything in between; Mobility needs – If you need support mobilising around the house or when out and about your carer can help you with this; Medication – We can support you with medication prompts, time specific medication or if you need them physically giving to you; Household jobs – Housework, walking the dog and laundry are all included as well as much more.

Find out more about our home care services in Leeds.

Find out more about live-in care in Leeds

If you’d like to discuss your care options, we’re available seven days a week to talk through your requirements. Simply call us and we’ll be happy to help.

Alternatively, you can pop in to the Leeds branch on Beaconsfield Court, where the team will be happy to talk everything through with you. The branch is open 8:30am to 5:30pm, Monday to Friday. If getting to us is too difficult, we can even arrange to visit you in your own home.

Call us on 01138823829 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Leeds to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 24 reviews

Outstanding96%
Excellent4%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

4.2 out of 5

from 17 reviews

Our credentials

Our Leeds branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

61 Street Lane, Leeds, LS8 1AP Show on Map

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