Reviews for our Letchworth Branch
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
The lady who came to see me was very polite,showed empathy and was professional.She made me feel at ease.
Mum is happy to see people. Not much to do right now but it’s good to have you in situ,
I received a call back following completion of the online request for information within a very short period of time. Lady was polite, helpful and listened.
Mum is very happy with the visits. Has changed slightly since her Cleaner disappeared. HH are now helping out with light housework.
Friendly staff that turn up on time and do a professional job They also go out of their way to keep an old man happy which is much appreciated
Excellent support. Great helpers and a very very good local manager
Gentle touch from a friendly lady.
The assistant was knowledgeable, understood the needs and explained everything, very helpful
Appear very thourough and professional . More importantly my father says how nice the ladies are
My husband was looked after well.
Mum’s first visit went well.
The lady that I spoke to was very helpful and arranged an assessment for my father for next Wednesday
Trish was incredibly helpful, empathetic and clear. Very impressed with her attention to detail and care
Mum receives very good service. and looked after well
Friendly and efficient. Hoping the promised return call will happen!
All my questions were answered and an appointment was set up within a week.
Lauren was very friendly, very knowledgeable and she listened
Very helpful and reassuring
Our assessor arrived on time for the appointment. She was very knowledgable and was able to answer all of our questions. I was given all the information I needed in order to make an informed decision regarding my mums care. She spent time talking to my mum in order to find out what she would like from the service. My mum felt very at ease with her. I found it reassuring to have received emails confirming the appointment. The fact that I received the terms and conditions before the appointment meant I was able to ask questions and get answers to anything I was unsure about. All in all I was very satisfied with the whole assessment process. Congratulations!
Helpful,informative put my mum at ease and listen to her needs.