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Home care in Lichfield

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Why choose Helping Hands for home care in Lichfield?

When it comes to choosing care for yourself or a loved one, there are lots of things to consider. How will your care be delivered? Can you still stay at home? How much control will you have over your support plan? Home care from our Lichfield care team will reassure you on all of those fronts, providing person-centred care that is created in collaboration with you and is delivered to you whilst you remain in the comfort of your own home.

And because our care is regulated by the Care Quality Commission (CQC), we can guarantee industry-standard care that is closely monitored for its effectiveness, responsiveness and safety.

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What’s included with home care at Helping Hands?

The main features of our home care service consist of support for you in and around your home that enables you to live as independently as you wish. From helping you with the housework, getting to and from appointments and going shopping, to assistance with getting dressed, going to the toilet and washing, we’re here to provide practical and emotional support when you need it. This may start from as little as 30-minute visits throughout the week and gradually progress to hourly visits throughout the day if your symptoms or needs mean that you require additional support. We can also provide 24-hour live-in care for those who require round-the-clock support with a chronic health condition or for a couple who both need extra care.

We tailor support plans to the customer’s needs, so whatever situation you’re currently in or planning for, we’d be happy to discuss with you and find the right solution that will work for you.

Why you may need home care

Why someone may need home care may be similar to another, for example, if they both have dementia, but this doesn’t mean that their support plans should be the same. Each individual will display and deal with their symptoms in a different way, have different routines and want to live life in a way that is completely unique to them, that’s why we insist on creating a tailored support for all of our customers.

Carers for limited hour visits

For those that are perhaps elderly but have little or no underlying health conditions, or for those who are able to cope with their medical condition but just need support with domestic duties and getting to appointments, visiting care may be the solution. Designed to fit around your existing routines, we can pop in for half an hour or for several hours at a time, depending how your support plan is created. We can even stay longer if you need someone there during the night, with our overnight service lasting the full length of the night until the next morning if you become more anxious during the early hours or need help turning safely in bed.

Intermittent long-term visits

Caring for another is one of the most rewarding jobs that you could possibly do (believe us, we know!), but it’s also really important to take a break from time to time, especially if you have other commitments such as work or family. Whilst you take a step back, we can step in with respite care. We’ll meet with you both before you have some time away so that we can pick up the support plan that you’ve carefully created with your loved one in a seamless way.

Carers for immediate situations

Perhaps you’ve just been discharged from hospital after an operation, your regular caregiver is unwell or you’ve had a fall and you need urgent care at home. We can provide emergency care as soon as you need us, with our carers available to begin care as soon as 24 hours after you’ve got in touch with us. And once you’re feeling more like yourself again or your caregiver has returned, we’ll ensure you have everything you need so that you can continue with your regular routines.

Home carers in Lichfield

All of our carers in Lichfield are required to have an enhanced Disclosure Barring Service (DBS) check and several character references before they join us, so that we only select the very best candidates to join our team. Once recruited, they undergo an in-house training programme that focuses on the theoretical and practical knowledge they will need when out in the field. Modules includes dementia, personal care, manual handling, medication, first aid and safeguarding. And it’s not just our new recruits who receive training; we put our existing carers through regular refresher sessions so that their knowledge is always up to date and following the latest industry guidelines.

How to arrange home care in Lichfield

For more information on our home care services, you can call us seven days a week. Our fully trained customer care specialists are able to offer advice and guidance on the best steps forward for you and your loved ones, and are also able to arrange a home visit with a member of the Lichfield team at a time and date that suits you.

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