Our Stourbridge Home Care Reviews

I have found everyone I’ve spoken with to be professional, helpful and friendly. Carers have always been kind and respectful doing everything that was asked of them with a smile.
I would definitely recommend this service.

Excellent carers – very good personal communication. Competent and personable. Communication with Stourbridge. Office has proved fluent and responsive. A reliable service. Impressed with all of the Carers that I have met.

We have been using Helping Hands Stourbridge for over a year now. We cannot fault the service from the Head Office Team. If there are any concerns they are actioned immediately, they listen, advise and even do care visit themselves and are not sat behind an ivory tower as some care agencies do. The care staff – exceptional – we used urgent overnight care and once again the team pulled out all the stops for us – excellent again. The daily care is great and we tend to have the same care givers during the week which my inlaws love as it gives continuity for them. If anything changes or if they are running late due to exceptional circumstances we are notified and not left in the lurch. The ladies that visit phone to give an update most days and even, help us with the shopping lists, build rapport not only with the people they care for but also the family. A great team in Stourbridge and I could not recommend them highly enough.