Our Wakefield Home Care Reviews

I do not work for Helping Hands but most of my working life has been caring for others. I would like to say Helping Hands stands out about all care companies in our area for the care it gives. As a person with nvq level 4 in care I’m very aware what is needed to make a good company and to have good staff. One of these is Emma Moxon whom is such a caring person approachable person with outstanding communication skills. I have never come across a person working in care that gives more then 100% in all areas needed to make a good care person. She is and will always be a fantastic asset to Helping Hands.
And then there is Della Haque whom I have known for many years. She gives her all to be the best carer she can. She has a special gift where she can bond with all people she cares for. She goes above and beyond what her job role asks of her. I think a good carer should have qualities like good time keeping communication skills-be a caring person-alert to problems-follow the companies policies and procedures-work on their own or with others-loyal-have a fun/Happy side to them and Della has them all and many more. I see her most days and she is happy going out to work which shows what a great company Helping Hands is to work for..I would have no problem asking Helping Hands to care for my own mother..

I cannot recommend the service provided by Helping Hands enough. Everyone involved with my mums care was friendly and professional. Knowing mum was in safe hands provided dad and I with support too. Whenever I needed to contact the Wakefield office for additional help/advice the service I received was exceptional from Emma and Maggie. I would like special thanks passed on to the above as well as Janet, Emily and Della (who most recently provided overnight care for mum). I would not hesitate to contact you again should we need your help again in the future.

The ladies at helping hands have visited mum daily for the last few years. Mum has been cared for and content in her own home. I live 4 hours away but have always felt happy and confident that Mum has been in good hands. It’s only due to a change in circumstances that Mum is now with another care provider. I would recommend helping hands. They have kept me informed instantly of any issues mum may have and if you asked mum, she will tell you that the ladies have become friends, she will miss them.

Great staff and amazing company

I have heard very positive things about the company and the staff are amazing and very kind.
Will recommend to others.

The team & management at Helping Hands have been absolutely tremendous in supporting my mum & dad in what has turned out to be a horrendous 12 months for my parents.
Emma & the care team continuously went above and beyond.in many ways. The communication was second to none, always picking up the phone if there were any worries. The team were also as reactive as possible and always tried their best to accommodate changes in circumstances.
Thank you sincerely for supporting my parents in their final traumatic year or so.. You probably don’t know how much your support helped us in those tough times

I would like to express my sincere thanks to everyone at helping hands. Emma is absolutely wonderful and works extremely hard. She put in many many hours of work to help my Grandad including many calls from myself at all hours. With my grandad in and out of hospital nothing was too much for Emma she went above and beyond as did all the staff.
The carers whom work at helping hands, we will never forget the care you all showed both him and us. I cannot thank you enough for not just my Grandad but also my grandma and for showing them both so much care and compassion especially in the last year of my grandmas life. For making them both comfortable and helping to ease the worries of the family especially in our time of grief.
Although my grandparents were at first reluctant to have carers, they really needed the assistance due to deteriorating health. Immediately my grandmother absolutely loved the ladies and my grandfather, upon the passing of my grandma, really appreciated their company. They had nothing but fond words of all the ladies, especially Trudy and Beth.
Our words will never repay everything helping hands have done for us as a family, there simply are no words. But I will always recommending them, 100 percent reliable trustworthy and hardworking. Thank you

Working for helping hands as been amazing, loved every moment and my clients are so lovely in everyway, the staff are so helpful and happy 😊 truly amazing place to work. Super happy in my work and go out 110% to help my clients in every way possible ensuring they have the most amazing care that will always put a smile on their faces