Our home care team in Wolverhampton consists of dedicated professionals directly employed by Helping Hands. Every carer receives industry-leading training with monitoring and regulation from the Care Quality Commission to complement their natural aptitude for supporting vulnerable people. We are committed to providing a person-centred approach to every recipient of care, and ensure that every person we assist has all their needs catered for by a fully-qualified private carer matched to their requirements.
Samantha and her team of experienced carers are fully committed to providing empathetic and bespoke care in Bilston, Codsall Wood, Willenhall, Dudley, Perton, Tettenhall, Wombourne, Wolverhampton and the surrounding areas.
Known for being the West Midlands’ second city and for its rich engineering history, Wolverhampton is a bustling and vibrant city full of art, culture and diversity. Originally named ‘Wulfrun’ after Lady Wulfrana who founded the town in 985AD, this bostin’ city also houses a team of dedicated and professional carers from Helping Hands.
Samantha is extremely proud of her team, who were successfully awarded the National Helping Hands Branch of the Year award. This was presented to the team at the Helping Hands Annual Awards Ceremony in 2018, where they beat 88 other branches to the coveted title!
Contact her team today to arrange a meeting and discuss your requirements, whereby a care package will be tailored to you or your loved one from just 30-minute weekly visiting care to full-time live-in care.
"I have worked in care for 25 years and started my care career in Cornwall where I worked with adults with learning disabilities. When I moved back to Wolverhampton, I continued to work in this sector and progressed to a senior carer in domiciliary care. I have been a registered manager for the last three and a half years.
"I have two children and most of my time outside of work is spent with them. I enjoy spending time in the garden, and since lockdown I have taken a keen interest in gardening and baking."
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Since 1989, we’ve been providing person-centred care to thousands of people across England and Wales, so we know what it takes to get it right. When it comes to choosing extra support for you or a loved one, it can be quite a daunting process and unsettling to welcome new people into your home. Samantha and her team will be on hand to reassure you during every step in the process of arranging care, getting to know you and your preferences so you can rest assured that you’re in good hands.
Care can start from as little as 30 minutes per week all the way up to several calls throughout the day and evening, so that you have complete peace of mind that all of your needs are taken care of. And it’s not just practical care that we’re experts in – we’ll also make sure your emotional wellbeing is looked after too. Whether that’s a trip down to Molineux to watch the Wolves play their latest football fixture, or if you just want someone to have a cup of tea and a chat with – we’ll be there.
If you require more intensive support for a complex injury or condition that limits your autonomy, live-in care could be the perfect solution for you. Delivered to you in your own home, a live-in carer will live with you and be there when you need them, meaning that you don’t have to compromise your independence and move into a nursing home.
All of our live-in carers go through a comprehensive, award-winning training programme at one our bespoke training centres, completing modules such as dementia care, moving and handling, first aid and safeguarding. That way, we can ensure that every single one of our live-in carers have the most up-to-date tools to equip them to support our customers across Wolverhampton.
Our live-in carers are also supported by a team of clinical nurses who are able to assist with complex care needs, such as stoma and catheter management, tracheostomies, PEG feeds and stroke aftercare. The great thing about being able to provide this type of care within people’s homes means that you can have everything just the way you want it, without having to adhere to a strict timetable. So if you want to get up and washed a bit later on some mornings then that’s absolutely fine – that’s what person-centred care is all about.
Part of the reason that we feel we give our customers the very best care possible in their own homes is because we’re a private home care company who has never been an agency. There is a world of difference between an agency and a private company due to the regulation involved and the way carers are employed, meaning that at Helping Hands you’re always going to be supported by carers who are motivated to care for you as well as possible, thanks to being directly employed by us and therefore feeling highly valued by their employer. With us you’ll never have to be concerned about your bill arriving and containing hidden fees and ‘referral costs’ either, as with Helping Hands we consider finding the best carer for you to be all part of the service.
Whether you are living with Parkinson’s and are struggling to tend to your personal care or if you’re a young person living with cerebral palsy and want someone to take you out and about every week – domiciliary care focuses on your wants, needs and preferences.
With over 30 years’ experience in home care in the community, we know how to instil confidence and look after the wellbeing of our customers, without taking over or being in control. Domiciliary care puts you in control of your own care and enables you to retain your independence as much as possible.
Helping Hands are dementia specialists in the home care field, meaning that we understand how difficult it can be for both the individual and their loved ones when coming to terms with a dementia diagnosis. Even if someone has the same type of dementia, the symptoms can very much vary depending on the individual, which is why we’ll work with you to get everything in place just how you like it.
Sometimes the behaviours of dementia can be confusing and upsetting, but we’re on hand to provide as much reassurance as possible whilst making you feel comfortable and cared for in your own home. Having dementia shouldn’t mean that you have to leave the place where you feel safe, so Anna’s team will work with all of you to make sure you can live well at home with dementia.
For many elderly individuals, it can often be quite difficult to accept that they need a bit of extra support at home. If you’re in your senior years or have a loved one that is and you’re worried about them, we’re here to alleviate any anxieties that you may have and ensure you’re always at the forefront of any care that we deliver.
The Wolverhampton team can support with:
As well as supporting you practically, we’ll ensure that your carers will be people that you get along with and share similar interests to, so that you always have someone to talk to that really does care.
Care needs can often arise unexpectedly, sometimes with hardly any prior warning. You may have just been discharged from hospital but are struggling with your mobility after an operation, or your regular caregiver may have to attend an emergency – whatever it is you need, we’ll make sure that you’re not left in the lurch and put a package of care in place, often on the same day as your initial enquiry.
Respite can also be a great option if you and your carer want to take a holiday together because with respite care from Samantha’s team, it gives both of you the opportunity to have a real break. Or if it’s just a bit of time that your regular carer needs in order to rest and recuperate, we can step in and take over for as long as you need us to.
We have many accolades that we’re extremely proud of such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care for our training programmes and being part of the Dementia Action Alliance (DAA) and Spinal Injury Association (SIA).
However, none of this would be possible without the dedication, passion and kindness of all of our fantastic carers. Without them, we wouldn’t be where we are today after the company began over 30 years ago in Warwickshire.
As well as completing a full training programme, all of our carers go through a thorough recruitment process including Disclosure Barring Service (DBS) screenings. We are also regulated by the Care Quality Commission (CQC) which ensures we are providing a safe, effective and responsive service.
We are actively collecting and monitoring our reviews and feedback for Wolverhampton to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 41 reviews
Our Wolverhampton branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Office Suites 1, First Floor, Anders Square, Perton, Wolverhampton, WV6 7QH Show on Map