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Our York Home Care Reviews

'Reviews for Home Care in York

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 15 reviews
Outstanding87%
Excellent13%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our York branch? Leave a review

Read our Reviews

5.0 rating
20 May 2021

I love working for York helping hands. Iv been with these for a good few years now. Lovely staff, wonderful customers. The passion towards our clients is lovely and very rewarding seeing you left them smiling and happy.

alicia Lawton
5.0 rating
8 February 2021

Hi the team at York were able to still see my dad and help when he was at my house. We were both poorly with covid. Dad is home now and is been looked after by the care team as I am still out of action. It was all done at short notice. Team York you are fab. 😃😃

Carolyn Thorpe
4.0 rating
13 December 2020

Really helpful and responsive. Just a couple of communication problems a couple of times.

Kevin Buckle
5.0 rating
9 July 2020

Helping hands have provided excellent care for our mum and we would recommend them for their professional service and kindness.

Michael Oglesby
5.0 rating
12 December 2019

I get a rota each week so i know who to expect.All the team act professional and are genuine at keeping me safe always.

Barbara Garland
5.0 rating
18 November 2019

She was very clear and helpful.

Adrian Cruden
4.0 rating
12 November 2019

We are very pleased with the way Mum’s care has been delivered. All her carers are lovely. We nearly have early calls all week and the consistency of carer is much better. Still room for slight improvements and then it will be 5 stars across the board. Thanks very much.

Elaine Brown
5.0 rating
10 November 2019

Because everything was organised promptly and with care and understanding.

Pat Gibbs
5.0 rating
17 October 2019

My enquiry was dealt with efficiently and professionally and I was provided with the information I needed to pass onto my clients who needed to find care.

Fiona Gilbert
5.0 rating
26 September 2019

Was able to relax whilst away on holiday & mother enjoyed the company she got every day

David
5.0 rating
23 September 2019

Good information and very helpful

john
5.0 rating
16 September 2019

good service up to press.

Pamela
5.0 rating
10 August 2019

The carers are excellent – very professional, very caring and very friendly. I have been delighted with the service I receive.

Andrew Ekers
5.0 rating
11 April 2019

I find the management team at Helping Hands helpful and pleasant but have noticed that sometimes telephone messages are not passed on accurately. The carer who attends my husband is always prompt, professional, flexible , courteous and kind. On the few occasions when he has been replaced by another carer , the service has also been of a high standard. We are generally very pleased and hope to continue receiving care from Helping Hands in the future.

Hazel Willis
5.0 rating
9 February 2019

Thorough warm and friendly reassuring knowledgable

Kathy

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