Call us today 03301 620 019

Changing care provider?

We can support you throughout the process.

Call us today

03301 620 019

Changing care provider

How can we help you solve your care problems?

We will address any concerns you have with your previous care package and ensure you never have to worry about them again.

Ensuring continuity of care

As a national full-service care company with over 30 years of experience we have everything in place to cover all your needs.

Dedicated carer team

A small team of carers will be looking after you.

As a small team, you will get to know who is caring for you, building a relationship is key.

Flexible and adaptable

We can change with your needs.

We will strive to care for you whenever you need us, every time you need us, as your care requirements change over time.

Ensuring the highest quality of care

We are not a care agency. This means all our carers are trained and managed by us.

Direct employment

All our carers are employed directly by us.

This means that we manage all the carers that will be supporting you, ensuring the care is consistent and of a high quality.

Carer training

Only the most dedicated carers are chosen by us.

Just 2% of applicants pass our strict application and training process.

Fully managed carers

You don’t need to do a thing.

We manage the carers pay, annual leave, insurance, assessment process and pre-employment checks such as their DBS.

Guaranteed complete care cover

Our home care services come guaranteed. This means you will never be left without the care you need.

Depth of resource

We have backup for all our carers.

We have the depth of resource to ensure that if your normal carer/s cannot provide the care you need we will ensure a fully trained carer will be there to support you.

Direct communication

Full transparency of care.

Your local branch will communicate with yourself, or the decision maker, of any changes in carers, or on the rare occasions delay, so you are fully aware of who to expect.

A phone call is all it takes to start the process of changing over your care provider.

Speak to one of our customer care specialists about changing care:

03301 620 019

Why choose us?

40,000 families have chosen us
Our Trustpilot rating is ‘Excellent’
Fully regulated by the CQC and CIW
We only choose the best carers

We're here seven days a week to talk through your changing care needs and find the best option for you.

Speak to one of our customer care specialists about changing care:

03301 620 019

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