Changing care provider?
Call us today
03301 620 019Changing care provider
One of the nation’s leading home care providers,
already chosen by over 40,000 families.
How can we help you solve your care problems?
We will address any concerns you have with your previous care package and ensure you never have to worry about them again.
Ensuring continuity of care
As a national full-service care company with over 30 years of experience we have everything in place to cover all your needs.
Dedicated carer team
A small team of carers will be looking after you.
As a small team, you will get to know who is caring for you, building a relationship is key.
Flexible and adaptable
We can change with your needs.
We will strive to care for you whenever you need us, every time you need us, as your care requirements change over time.
Ensuring the highest quality of care
We are not a care agency. This means all our carers are trained and managed by us.
Direct employment
All our carers are employed directly by us.
This means that we manage all the carers that will be supporting you, ensuring the care is consistent and of a high quality.
Carer training
Only the most dedicated carers are chosen by us.
Just 2% of applicants pass our strict application and training process.
Fully managed carers
You don’t need to do a thing.
We manage the carers pay, annual leave, insurance, assessment process and pre-employment checks such as their DBS.
Guaranteed complete care cover
Our home care services come guaranteed. This means you will never be left without the care you need.
Depth of resource
We have backup for all our carers.
We have the depth of resource to ensure that if your normal carer/s cannot provide the care you need we will ensure a fully trained carer will be there to support you.
Direct communication
Full transparency of care.
Your local branch will communicate with yourself, or the decision maker, of any changes in carers, or on the rare occasions delay, so you are fully aware of who to expect.
A phone call is all it takes to start the process of changing over your care provider.