Reviews for our Chipping Sodbury Branch
Andy Wilkes and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Early days- only day3 of care but so far very pleased with the kindness and attentiveness of the staff.
My enquiry was dealt with in a most efficient manner.
Abbie seemed very good, will have to wait & see what match we get with an appropriate carer
Christine has an excellent telephone manner, good rapport and does her best to find suitable solutions– very impressed.
Really good professional and caring approach from all staff since the day of first contact. Thank you
Stuart is brilliant and always communicates well informing me of issues concerning my dad.
Excellent service, we were not able to get a date goes but that was our fault!
Helpful girl
The lady I spoke to could NOT have been more empathic, helpful and sympathetic – I felt immediately relieved and less worried that a solution is probably in sight now for my father-in-law’s care. I got the information pack within Minutes, and it was a very personal and friendly service. I couldn’t have hoped for more.
Courteous, knowledgeable., and empathetic
Answerer my query. Waiting for call back now.
I wanted to know when the hours I wanted help for would be available, rather than how I could have help at a different time. Also, I was not reassured about the training of staff which appeared to be non accredited in house. It might be really good – but I could not be sure
Explained everything to us very clearly and answered our questions
My mum’s carer is Theresa Biddle – she is most helpful, caring & friendly with mum – & mum looks forward to her visits. I live in Yorkshire (mum lives in Chipping Sodbury Gloucestershire) & Theresa is very good in keeping me informed with texts & photos – I speak with mum everyday & so this additional communication is great. Thank you.
Easy to contact over the weekend, care restarted same day excellent
Plenty of information and very helpful
All my questions were answered- I now know the service,the price and the time frame.
Clear understanding of what I am looking for. Helpful
The person I spoke to Sammy was really helpful and understood our dilema so we have booked a appt
My brother and sister said that the lady who came made the whole process of arranging care much less anxious for my mum and was extremely helpful.
Really felt like my call was important and I was impressed at the questions I was asked about my dad – lady I spoke to was extremely efficient but very empathetic at the same time
The person I spoke to was very friendly and helpful.