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Over 1,250 reviews
Locally managed service

Who is live-in care for?

Where do you need care?

We can provide care in your home anywhere in England & Wales

Can I have live-in care?

Live-in care is for anyone who wants to live independently in their own home but needs a certain level of support to do so. 

We provide live-in care for adults of all ages across the UK and with many varying health conditions, whether that be a type of dementia, operation aftercare or even care for progressive conditions such as multiple sclerosis. And with Helping Hands, you get a consistent service you can rely on.

Maybe you’re looking for 24-hour care for a loved one to prevent trips and falls, or want support with your own health needs to assist you with day-to-day needs at home, at work or through university. Whatever the health condition or care requirements, our team of nursing experts are on-hand to build the right care plan for you.

Asking for help can be a daunting step to take. But we have over 30 years of experience to help walk you through the process and build a care plan that works around your specific needs. And as the nation’s leading home care company, we’re regulated and accredited by the Care Quality Commission.

Read more about what live in care covers.

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Examples of who might need live-in care

Hospital discharge

Sometimes getting the all-clear for a hospital discharge can rely on whether the right level of care is available at home. It often places a great amount of pressure on families in juggling care needs with other commitments.

Our emergency care means we can often respond within 24 hours if you or your loved one is being discharged from hospital. After contacting us, your local care specialist will liaise with the hospital discharge team and other professionals involved on your behalf to arrange a safe return home.

With the help of your chosen live-in carer, you or your loved one can have a smooth transition. He or she is there to support with the day-to-day tasks: making meals, running errands and keeping the house clean and tidy, right through to personal care and assisting with physiotherapy exercises.

We work alongside your district nurse, occupational therapist and physiotherapist, offering essential support when health can be at its most fragile, building confidence and strength each day. Our carers can also give support including bladder management, convene, PEG and suppositories, to name a few.

Call us today and speak to us about how we can react quickly to a forthcoming hospital discharge. We’re here seven days a week to take your call.

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Needing a short period of live-in care after an unexpected operation, I contacted this company. I was in quite a state of anxiety but the staff were helpful and understanding, quickly assessed my needs and were able to provide some flexibility since I was waiting on a daily basis for the call from the hospital.

My carer for a week was a perfect match for my needs, professional but with great compassion, kindness and fun.

Read the full review here.

Ailish, customer from the East Midlands

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Switching from visiting care to live-in care

When you’re at the point of receiving a number of care visits each day, as well as having night care, the costs can soon become significant and unmanageable.

For a similar price, a dedicated live-in carer provides the continuity that a team of carers is unable to. One person can absorb all the routine tasks and have the time to concentrate on providing so much more, such as being a companion and sharing hobbies and interests.

With a live-in carer, you have a continuous care service and complete peace of mind that you or your loved one has the right support, no matter what the time of day.

Call us today to speak to one of our care specialists about how live-in care could work for you.

Returning home from a residential care home

We support many families who have trialed a residential setting but have missed their independence and home environment.

By contacting us we’ll walk you through the options for returning home. Your local care specialist will visit both the care home as well as your actual home to get a full understanding of both environments and make sure your transition is a smooth one, both physically and emotionally.

Even complex healthcare needs can be supported by a Helping Hands carer in your own home. Call us today to see if we can support you – it’s likely that we can.

How live-in care is helping Dorothy

Changing care companies

A third of our customers contact us because their needs are not being met by their current care company, or because they’re unhappy with their service.

Because we employ all of our carers directly, our service offers greater continuity and more choice in carers nationwide. Plus, our nurse-supported team means we can support people with complex health needs and offer the required medical support when you need it.

We’re passionate about our carers and the extraordinary service that they provide. This confidence in our experience, ability and scope means you never need to look elsewhere.

Call us today to see how we can arrange a smooth handover from your existing agency.

Caring for couples

Live-in care gives couples the opportunity to stay together, regardless of their care needs. Doing so can make considerable cost savings too when compared with the price of paying for two beds in a care home.

Sometimes couples struggle to support each other with personal care. For others, daily housekeeping tasks may get difficult if both of you are unwell. Whatever your care needs, there will be a live in care solution that means you can stay together.

Speak to us today for how we can help you, or find out more about how we care for couples.

Sheila and John's story: Care for couples

Retired GPs from Worcestershire, Sheila and John, contacted us for live-in support after they trialled living in a care home. John was recuperating from an operation while Sheila has the progressive neurological condition of multiple system atrophy (MSA).

John said: “I would recommend live-in care to anyone; we have been really surprised how un-intrusive the carers have been.

“Having Krista here has allowed Sheila and me to continue to stay in our family home with the support we need; we really enjoy having her here.”

More about caring for couples

Preventing falls

Many of our customers are concerned about experiencing a fall at home, especially when they live alone. It can cause a great deal of anxiety for them and their families.

Falls can cause long-term damage, especially to those who are already quite frail. As Age UK stated, “A fall can destroy confidence, increase isolation and reduce independence.”

With a live-in carer supporting day and night, families have the reassurance of someone being there at all hours to prevent falls or even raise the alarm if something was to happen.

Call us today to find someone who will fit into yours, or your loved one’s, life.

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Care home respite is only available to book with four weeks notice at a limited number of homes and not guaranteed… The last time the care home put [Mum] on a dementia floor, which she found very upsetting. All these problems were solved when I found Helping Hands.

Elaine, posted on TrustPilot in June 2017

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