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Locally managed service

Live-In Caregiver

Where do you need care?

We can provide care in your home anywhere in England & Wales

Full-time support within your own home

Helping Hands is a nationwide family-run company with over 30 years’ experience in the care profession and is widely acknowledged as the country’s most respected live-in care provider.

Fully regulated by the Care Quality Commission and Care Inspectorate Wales, our caregivers deliver person centred care in a dignified and respectful way. Many of our customers have been with us for several years, with the continuity of the same caregiver. This is why we invest so much time, energy and resources into our training, ongoing development and support for all our expert carers.

Seeing the extra lease of life caregiving gives to families is the reason we’re passionate about our partnership with over 70 social service departments and NHS Trusts across England & Wales. Assisting adults of all ages to stay in the comfort of their homes is our priority.

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Winifred's story: Live-in caregiver for my mother

Winfred got in touch with us after her elderly mother suddenly became quite frail. She shared her story about the process: “With no experience of selecting carers I used my hunch and selected Helping Hands to find someone suitable.

“From the first interview I was impressed – they were so determined to find someone who would fit with my mother’s personality and needs. My expectations were exceeded and my mother is now cared for by a member of staff who behaves in every sense like a loving daughter. She also has the benefit of having the training and support of the organisation behind her.

“I know that my mother’s last days are being spent being cared for in a way that she thoroughly deserves – and I’m sure you can imagine how relieved I am.”

Expert caregivers in your own home

We understand the importance of equipping our caregivers with the knowledge and skills needed to deliver outstanding support, that’s why we provide mandatory award-winning training.

With the highest calibre of caregivers and personalised 24 hour care plans, you can be assured we deliver the very best level of live-in support and a service you can always rely on. Above all, our caregivers really want to make a difference to someone on a one-to-one basis, supporting individuals or couples with independence in their own homes.

We’ll work with you to handpick a compassionate live-in carer based on your requirements, personality and interests. Caregivers often become more like friends and companions, sharing moments, meals and offering support, so it’s important we match you with the right person.

Responsibilities of a live-in caregiver

Once we’ve assessed your needs, preferences, and routine, together we can determine the tasks your caregiver will undertake when supporting for you or your loved one.

With a bespoke level of one to one support, our caregivers can provide help with:

Personal care – help with bathing, dressing and toileting, while maintaining your dignity

Medical support – both administering or prompting, depending on your requirements

Companionship – whether it’s sharing meals, watching TV or enjoying trips out

Housekeeping – cleaning, ironing, laundry and general household chores

Mobility support – hoisted transfers, altering your position in bed or support getting out and about

Meal preparation – making and cooking meals to your dietary needs and personal taste

What do I need to provide for a live-in caregiver?

In many ways preparing your house for a caregiver is much like preparing for a weekend house guest. There are a couple of simple practicalities that you need to consider, such as:

Space of their own – caregivers need their own private space to sleep and relax. The room doesn’t have to have been a bedroom, a living room or study could easily be converted but a bed is required. They’ll also need a wardrobe or chest of drawers to store their belongings whilst they are with you.

Bathroom facilities – the caregiver will need to wash, bathe and use the bathroom, just like you. They don’t need to be ensuite, just clean, functional and accessible.

When do carers take time off and have breaks? – Every carer is entitled to 14 hours of breaks over the course of a working week, this can be divided in a way that suits you best. Commonly it is split in to two hours each day, or a few afternoons a week, although Helping Hands are able to cover those breaks through hourly visiting services.

How much does a live-in caregiver cost?

We cover the full range of home care service, so our costs are based on your or your loved one’s needs; whether it’s companionship, medication administration or personal care.

Our prices for a round-the-clock caregiver start from:

  • £1,325 per week for a single person
  • £1,625 per week for a couple

With us, you can be guaranteed of no hidden costs or surprise costs, we’ll even advise you with local authority funding, or healthcare funding with the NHS. We’re here to help you every step of the way.

If you’d like to discuss full-time caregiving in more detail and receive an on the spot quote, please feel free to call us or pop into your local branch.

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Award winning training

Our bespoke training programme and practical training facilities that we offer to our caregivers are what makes us the nation’s number one for home care.

We ensure all our caregivers have successfully completed all modules of their training, which includes:

  • Administering medication
  • Personal care
  • Manual handling and supporting mobility
  • Abuse and safeguarding against it
  • Dementia care
  • Cooking and preparing nutritious meals
  • Health and safety
  • First aid

On top of this, our caregivers will regularly develop their skills and knowledge with our ongoing training and career development modules. Each of our modules have been developed using our over 30 years’ experience in caregiving for our customers and by partnering with specialist groups such as Dementia UK.

Training on specialist programmes such as dementia or stroke are just two examples of our extensive library of modules.

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