A warm welcome
Enjoy a complimentary hamper when you start ongoing live-in care with us this December* – because living well deserves a warm welcome.
*Welcome hamper offer: New customers who sign up for an ongoing live-in care package (non-respite) of four weeks or more until the end of December 2025 will receive a free welcome gift hamper. Full Terms and Conditions apply. Click here for more information.
What is live in care?
If you or a loved one are managing a disability, living with dementia or just need more regular support, live-in care can provide the practical help that’s needed.
By choosing live-in care, you avoid the move to a care home, can choose your carer and be confident the care will truly meet your individual needs and preferences. You can continue to live well in the home and community you love.
How do you find the right live in carer?
All our live-in carers are handpicked for their kindness, patience, and empathy. They care for you or your family as we’d want our own families to be cared for. Your local care manager will match you with a number of carers, based on your needs and you can then choose who you think best suits you.
We directly employ and train all our professional carers to the trusted Helping Hands standard giving you extra peace of mind. Our carers are also supported by a team of specialist nurses.
Find out more about our live-in carers.
24 hour care is a term often used to describe the round-the-clock care that someone feels they need for themselves or a family member. Live-In care provides this 24-hour assistance in your home, giving you the practical support you need, in surroundings you know and love.
24 hour careWhy do people choose live in care?
Most people choose live–in care because they need ongoing practical support to continue to live in the home they love.
For families, especially for those that live some distance away, live-in care provides peace of mind that a loved one has the help they need.
There is also the added reassurance that a carer can help to maintain overall wellbeing, day to day, and potentially sport any additional challenges that might arise.
We support people with a range of care needs:
Dementia care
If a loved one is no longer able to live on their own, a live-in carer can offer much needed support while providing reassurance for family members.
Palliative care
For those living with a terminal or progressive condition, live-in care offers emotional support and help with managing symptoms.
Elderly care
If you’re finding it more difficult to move around or manage your daily routine, live-in care can support you to stay in the comfort of your own home.
Parkinson's care and support
If memory, movement or speech challenges are making things difficult day to day, you might benefit from the ongoing support of a live-in carer.
Disability care
For those living with a physical disability or mental impairment, our live-in carers can provide support tailored to your needs.
Support for young adults
For young adults with specialist support requirements, live-in care can help to maintain and improve independence.
We’re also able to provide rehabilitation support to those who might benefit from having a live-in carer to aid recovery from surgery or an
accident.
If you’re not sure what you need, or even if live-in care is right for you, visit our home care services page to see our full range of services.
How to arrange live in care
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
Why choose Helping Hands for live in care?
We support families
For those currently caring for loved ones, we know making the decision to choose live-in care for a parent or family member can be a tough one. But we recognise this sometimes becomes necessary, especially if you live some distance away. If you choose Helping Hands for live-in care, we make sure we keep in regular contact with you so we can respond and adapt care quickly if things change. Our care also allows you to spend quality time with your loved one again.
We're trusted by thousands
We’ve been caring for people for decades to live well in the homes and communities they love with our carers making a positive impact on the people they care for, every day. 93% of people would recommend us and we’re rated 4.7 out of 5 stars on Trustpilot. Thousands of our customers have shared their experiences of Helping Hands’ care. You can read what they have to say here.
Care is truly tailored to you
We know living well at home means something different to each of us, so we take the time to really get to know you and your family. We find you a carer who is someone you can really feel comfortable with and is matched to your needs and interests. We provide care for couples as well as people living alone.
We understand it's a big decision
We’ve been caring for people at home for decades. We understand that the decision to choose live-in care isn’t always an easy step to take. If you’re not sure what you need or how live-in care could work for you, call our friendly team for a chat.
We provide peace of mind
Because we’re fully regulated by the Care Quality Commission, you can have greater peace of mind that the care you receive meets stringent quality standards. From nationally recognised and accredited training for all our carers to careful vetting and robust recruitment processes. Not all care agencies are regulated but with Helping Hands, rest assured that we are.
We find only the best carers
We have a rigorous recruitment process and training programme and make sure we only employ those special people with the right levels of patience, empathy, and compassion to care for you as we’d want our own families to be cared for. We provide ongoing training and support to our carers, so they can continue to deliver at their best. This includes support by a specialist nursing team.
What's included in live in care?
Live-in care is completely tailored to you, your needs and preferences.
These needs might include help with personal care, household chores or meal preparation to helping you get out and about to enjoy hobbies, visit the shops or take a day trip.
Alternatively, you may have more complex needs and require help with management of a catheter or stoma or need support because you’re living with dementia or cancer. We are here.
Because everyone is different, the cost of care depends on what you need. Give us a call to get a free assessment. We’re transparent about our live-in care costs and there are no hidden fees or charges.
Find out more about our live in care costs.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
Why is being a regulated care provider important?
Independent inspections of our service, giving you peace of mind
Fully vetted, high-quality carers
Guaranteed training and development for our staff
Experienced registered nurses
Helping Hands are CQC registered for Treatment of disease, disorder or injury (TDDI).
We have a team of highly qualified and experienced nurses who train our live-in carers to ensure complex nursing procedures are delivered to the highest professional standards to customers in their home.
As one of the few home care providers registered with the CQC to deliver specialist nursing care to people with complex, progressive or terminal conditions, you can be reassured that care will be supervised and monitored by an experienced healthcare professional.
Learn more about our clinical expertise.
Experts in live in care
Our specialist live-in care team are a hub of knowledge and expertise helping to ensure our customers receive the best possible service.
Jackie Wilson
Head of Capacity & Development
Jennifer Goodman
Capacity & Deployment Manager
Jade Gould
Capacity & Deployment Manager
Live in care jobs
At Helping Hands, we’re proud of our brilliant carers who go above and beyond every day to make a positive difference to the lives of others. If you’re a caring and compassionate person who would like to join our team, find out more on our live-in carer jobs page.
Being a live-in carer for Helping Hands gives me the opportunity to bring joy and happiness to my customers – who actually end up becoming great friends.
Helen, Carer
Live in care FAQs
Live-in care means having a professional caregiver live with you in your home to provide support, as and when you need it. Some people choose short term live-in care if they’re recovering after an operation or because their regular carer needs a break. Others choose live-in care as a longer-term option because they or a relative have a condition that might mean support is needed around the clock.
A live-in carer’s duties depend on the needs of the person being cared for. This might include helping someone to wash, dress and use the toilet or support someone to manage a specific medical condition and take medication.
You can check with your local council to see whether you are entitled to financial support while the NHS sometimes provide funding for specific health needs. Read more on ours live-in care costs.