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Live in care

Where do you need a care service?

We can provide CQC regulated care in your home anywhere in England & Wales

How care at home is helping Dorothy

Quality care at home, across England and Wales

Live-in care helps you live the life you want on your own terms. By getting to know your preferences and routines, we’ll put a unique package of support in place with a carefully chosen carer. Together, we’ll help you stay in the home you know and love.

Here at Helping Hands, live-in care is a dedicated and fully managed service regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW). For over 30 years, we’ve been offering adults of all ages the extra comfort and reassurance of 24-hour one-to-one support, enabling you to stay in the place you know and love – your home.

Thanks to our industry-accredited training to become a live-in carer, we’re the UK’s only home care provider to be endorsed by Skills for Care as a Centre of Excellence.

With a typical introductory live-in care agency, you pay a fee to be introduced to a carer who you employ, pay and manage directly yourself. Once an introductory agency has introduced you to a carer, you will pay the one-off charge to them for that service and this is typically the end of their involvement in the arrangement.

Unlike these agencies, our service is fully managed, with all live-in carers employed directly by us – each accountable, trained and passionate about caring for others. We don’t use agency staff as we want to ensure all of our carers are trained to our high standards before administering care.

Our live-in care service is overseen by a number of experienced local live-in care managers. They ensure you are matched with a suitable live-in carer and liaises regularly with you and your family to make sure everything runs smoothly.

The Government have announced £2.9 billion in local social care funding due to coronavirus.

If you or a loved one needs support at home, there are funding options available to you. Call us today.

Call me back now Request a brochure

Meet Wendy Sear

Wendy Sear

Wendy Sear is one of our CQC accredited live-in care managers, fully committed to providing you or your loved one with home care tailored around your needs.

“I have worked in the care industry for the past 28 years – from a carer all the way up to live-in care manager, and I love what I do. I’ve worked across a variety of different care services – including residential nursing homes and drug & alcohol dependency units, and I am a Helping Hands Dementia Champion.”

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Excellent service above and beyond my expectations… They really cared for my father and ensured all his needs were met… I heartily recommend Helping Hands. Read more

K. Baker, reviewed on Trustpilot

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What does live-in care involve?

Live-in care is assistance and care provided to you in your own home, enabling you to retain your independence and live the life you want to lead. From support for those living with types of dementia, the elderly or those with complex medical needs, live-in care allows you to receive person-centred one-to-one support on your terms.

As the name suggests, a carer lives with you in your home to provide care whenever you require it, giving you and your family peace of mind that you always have someone on hand should you need them.

The everyday services that a carer might provide include, but are not limited to:

  • Personal care and medication support
  • Complex care such as PEG feeding or catheter management
  • Ensuring that dietary and nutritional needs are being met
  • Companionship and support
  • Housekeeping and other daily domestic tasks

Understanding live-in care

Choosing live-in care enables you to retain your independence in familiar surroundings, with the added security of having a live-in carer on hand to assist you throughout the day and night. As well as supporting you with you medical and health needs, live-in care also enriches your life by giving you companionship from your dedicated live-in carer.

Our carers are experienced and highly trained in supporting a number of conditions including:

To read more on who live-in care can help, please click here.

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My mum has two amazing live in carers – not only do they care for her beautifully, they make her happy and enable her to enjoy things we never thought possible after a devastating stroke. Thanks to them, her quality of life is the best it can be. Head Office and the managers have been excellent too – flexible, compassionate and supportive. Read more

Sarah , reviewed on Trustpilot

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How 24 hour care is helping Brenda

Live-in care vs residential care

For more than 30 years, we’ve been caring for people in their own homes. We strongly believe that if you want to stay at home to receive care, you can.

To help you decide between live-in care or a residential care home, we’ve compiled a comparison of key points for you below:

Live-in Care from Helping Hands

  • Enables you to stay in the comfort of your own home
  • Personal, one-to-one 24-hour care from a dedicated carer
  • You dictate your lifestyle and routines
  • You have freedom of choice for food
  • You won’t be separated from your pets or partner

Residential Care/Care Homes

  • Requires moving to a new, unfamiliar environment
  • Carers operate on a shift pattern – responsibility is shared across residents
  • Change of lifestyle – working to somebody else’s routine
  • Set menu and regulated mealtimes
  • Pets not always permitted and partner would stay at home

Costs of live-in care

The cost of live-in care is very much dependent on your personal needs. Our prices for round-the-clock support from a carer start from:

  • £1,075 per week for a single person
  • £1,375 per week for a couple

Live-in care for couples costs only a fraction more than 24-hour care for one person, and there are a number of funding options available to aid in covering the cost.

Please call us today for a bespoke quote, and to find out how we can support you.

If you’re looking for care, call us on 03300376958 , or request a free callback via the button below.

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We used Helping Hands for live in care on and off over 4 years for our father who had suffered a stroke… We would strongly recommend Helping Hands. Thank you everyone. Read more

Michelle, reviewed on Trustpilot

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How to arrange live in care

If you’re planning care for you or your family member, it’s easy to arrange support. Here’s how:


Call our experts

Step 1: Speak to our team

Call us on 0333 060 6168 or send us a message to request a call back. Our team of experts are here seven days a week to talk you through your options.


Free home care assessmentStep 2: A free home care assessment

Your local Helping Hands manager will visit you to discuss your requirements face-to-face and learn about the type of carer you’re looking for.


Matching you with a carer

Step 3: Matching you with a carer

We’ll help to match you with a carer that meets your preferences and has the necessary skills for your needs.


Live-in Care Jobs

If you have a caring and compassionate nature and want to make a difference to someone’s life, working for Helping Hands could be the opportunity you’ve been waiting for.

With expert trainers and an award-winning training centre based in Warwickshire, our carer training process is critically acclaimed throughout the care industry and will kickstart your career.

As Glassdoor’s winner of the Top 50 Best Places to Work 2018, we’re proud to provide a long list of employee benefits – you can see some of our favourites below:

  • Full-time, flexible work patterns
  • Competitive salary
  • Paid holidays of up to 28 days a year, 2.33 days for every 30 you work
  • Free carer training from our award-winning team, plus extra training as required

If you’d like to start a career with unlimited training and development opportunities, we’re always looking for caring and like-minded individuals to join our team. For more information on finding your next job and other great benefits of working in care, please click here.

Find your next job


Live-in care means you have a fully trained carer living with you in your home. Your carer will support your specific needs and routine to help you stay independent and live life the way you want to.

A live-in carer will be on hand to meet all of your specific care needs and provide you with emotional support too. Your live-in carer can help with personal care, medication, household tasks, complex care and companionship.

Live-in care is available for adults of all ages and capabilities. With live-in care, you don’t have to move out of the home you love; a carer will come to you and provide the support you need at all times on a dedicated one-to-one basis.

CQC-regulated live-in care offers a greater support system than typical introductory agencies because they are monitored for safety, effectiveness and responsiveness of their care. Our service is also fully managed by a senior team of live-in care managers to ensure a high-quality service at all times.

Our prices for comprehensive support from a live-in carer start from £1,075 per week for a single person and £1,375 per week for a couple.

When you arrange live-in care, we will find out your hobbies, interests and get to know you as a person. This enables us to match you with a compatible carer that is able to support you physically and mentally and likely to become a close friend over time.

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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

Page reviewed by Louise Bradley, Regional Care Director on July 13, 2020

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