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Live in care

Where do you need a care service?

We can provide CQC regulated care in your home anywhere in England & Wales

How care at home is helping Dorothy

Quality care at home, across England and Wales

Live in care helps you live the life you want, on your own terms. By listening and getting to know you, we’ll put a unique package of support in place with a carefully chosen carer. Together, we’ll help you stay in the home you know and love.

Thousands of families are now choosing live in home care as a valuable alternative to a residential care home. For 30 years, we’ve been offering adults of all ages the extra comfort and reassurance of 24-hour one-to-one support. With Helping Hands, this is a dedicated and fully managed service that comes fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales.

Only the most dedicated live in carers are chosen to join the Helping Hands family. In fact, just 2% of applicants pass our strict checks and thorough industry-accredited training to become a qualified live-in carer. We’re the UK’s only home care provider to be endorsed by Skills for Care as a Centre of Excellence for our award winning training, and we provide ongoing support to you and your carer throughout your care package.

Acknowledging and admitting that care is needed can be daunting. Let us put your mind at ease. We’re here to help, so call us today 0333 060 1225 to offer care advice and to discuss your options. Let us take the hassle out of care planning for you or your loved one.

Our live-in care service is overseen by a number of experienced local live-in care managers. They ensure you are matched with a suitable live-in carer and liaises regularly with you and your family to make sure everything runs smoothly.

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Meet Wendy Sear

Wendy Sear

Wendy Sear is one of our CQC accredited live-in care managers, fully committed to providing you or your loved one with home care tailored around your needs.

“I have worked in the care industry for the past 28 years – from a carer all the way up to live-in care manager, and I love what I do. I’ve worked across a variety of different care services – including residential nursing homes and drug & alcohol dependency units, and I am a Helping Hands Dementia Champion.”

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Excellent service above and beyond my expectations… They really cared for my father and ensured all his needs were met… I heartily recommend Helping Hands. Read more

K. Baker, reviewed on Trustpilot

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Why is live in care different?

Moving to a new home is a stress for anyone, even at the best of times. Couple that with moving into residential care – with set routines, set meals and set visiting times – and it can become a real strain and disruption to a person’s life.

Having a carer means you can keep the same daily routines, and friends and family can continue to visit as they normally do. With a spare room in your home, your livein home carer will be there to support you each day, as much or as little as you like and according to what matters to you most.

Not all home care providers offer a regulated service. In fact, many live in care agencies simply introduce you to a carer, meaning that you’ll need to manage their pay, arrange cover for their breaks, holidays or if they’re ill, and handle any appraisals or concerns yourself.With Helping Hands, we manage all of this – and more – for you. This includes regular reviews of your support plan, carer supervisions and extra training as is needed. If your care needs change, we also have an extensive network of clinical carers who offer more complex care support.

Our network of clinical carers have experience with parkinsons care, multiple sclerosis care, palliative care, stroke care, mental health care and so many more forms of complex care – all of which we are regulated by the Care Quality Commission to provide.


The cost of live in care is very much dependent on your personal needs.

How much do you pay a live in caregiver?

We’re proud to cover all aspects of home care. Our care costs are based on your needs and requirements, whether its companionship, clinical care, help with household tasks or support with personal care.

Our prices for round-the-clock support from a carer start from:

  • £1,075 per week for a single person
  • £1,375 per week for a couple

Please call us today for a bespoke quote and to find out how we can support you.

When you call, one of our friendly advisers will give you an estimate there and then over the phone. The final price will be confirmed once your local care specialist visits you in person, as part of your free non-obligatory consultation.

If you’re looking for care, call us on 03300376958 , or request a free callback via the button below.

Request a callback


We pride ourselves on providing the highest quality home care in England and Wales.

Flexible home care options

  • Full range of services – from 24 hr care through to visiting care
  • Immediate starts for when care needs arise
  • Respite care – extra help so your normal carer can have a break
  • Nursing care – expert support for those with more complex healthcare needs
  • Specialists in dementia care – every carer is trained to support someone living with dementia

How we care

  • We’re local to you – over 90 branches nationwide and growing
  • We’re not a care agency – we employ every carer directly
  • All of our carers are fully trained and DBS checked
  • We’re a family-run business and the UK’s experts in home care since 1989
  • We’re fully regulated and accredited by the CQC and CIW
More about us


We’re here to help you navigate the funding options for you or your loved-one’s care.

Local authority funding

You may be entitled to care funding through your local authority – contact your local authority for a financial assessment or speak to us to find out more.

Continuing healthcare funding

This may be available if you need a full-time carer for health reasons. It includes funding to cover personal care, nursing care and any costs related to household adjustments due to your health condition.

More on funding

How to arrange live in care

If you’re planning care for you or your family member, it’s easy to arrange support. Here’s how:


Call our experts

Step 1: Speak to our team

Call us on 03300376958 or send us a message to request a call back. Our team of experts is here seven days a week to talk you through the options and costs.


Free home care assessmentStep 2: A free home care assessment

Your local Helping Hands manager will visit you to discuss your requirements face-to-face and learn about the type of carer you’re looking for.


Matching you with a carer

Step 3: Matching you with a carer

We’ll help to match you with a carer, providing you with a selection to choose from that meet your preferences and have the necessary skills.


Live-in care begins

Step 4: Care begins with extra support

We’ll make all the arrangements for the arrival of your carer. After that, your manager offers regular reviews, carer supervisions and extra support as is needed.


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My mum has two amazing live in carers – not only do they care for her beautifully, they make her happy and enable her to enjoy things we never thought possible after a devastating stroke. Thanks to them, her quality of life is the best it can be. Head Office and the managers have been excellent too – flexible, compassionate and supportive. Read more

Sarah , reviewed on Trustpilot

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How 24 hour care is helping Brenda

What is live in care, and what do live in carers do?

A live in carer can carry out a wide range of domestic tasks like preparing meals, running errands, completing household chores and administering medication. They make it possible for individuals in need of care to remain safe, clean and comfortable in their homes.

We will determine these tasks and routines together during your home care assessment. They will be based around your personal requirements and what matters most to you.  The everyday services that a carer might provide include, but are not limited to:

Personalised support

  • Medication support – both administering or prompting, depending on your requirements
  • Personal care – assistance with washing and dressing while maintaining your dignity
  • Continence care – whether it’s with pads or a catheter or stoma
  • Support with mobility – hoisted transfers, altering position in bed or assistance moving safely around the home
  • Companionship – carers often become more like friends and companions, sharing moments, meals and offering emotional support

Help around the home

  • Housekeeping – the regular chores including tidying, cleaning, vacuuming and dusting
  • Laundry – washing, drying and even ironing clothes
  • Preparing and cooking meals – to your dietary needs and personal taste
  • Pet care – if you have a pet, your carer will support with walks and feeding
  • Running errands – such as collecting prescriptions or shopping for food

Enabling independence

  • Support getting out and about – this could be shopping, the cinema, events with family or friends or days out doing something you enjoy
  • Work or university – many of our carers are more like personal assistants
  • Assisted holidays – anything from a weekend in Cornwall to a tour of Australia

Read more on What is Live-In Care here

Who can benefit from care?

Live-in home care is available for adults of all ages, from the age of 18 and up. A residential care home is not the only option. With private care, you can continue to live in the place you know and love.

Peace of mind for the elderly

For an elderly relative or friend, a carer can become a huge source of support, especially for someone who is frail or regularly experiencing falls.

More than just home help, a live at home carer for the elderly offers families with extra reassurance that someone is there to cook regular meals, administer medication, on-hand in an emergency and also to offer ongoing companionship.

Someone living with dementia

If your loved one is living with dementia, the daily support of a familiar face is crucial in easing anxiety and any challenging behaviours. Your dedicated carer will work for weeks at a time before taking time off, with a regular relief carer who you will get to know too.

With an extensive team of dementia specialists, we can also offer tips for managing various behaviours associated with dementia. Our focus is on understanding the causes and adjusting support, whether it’s using visual prompts for people and rooms, specific tips for mealtimes and rewarding activities such as creating a life story book. And as a member of the Dementia Action Alliance, we’re always looking to provide the best support we can for those with different types of dementia.

Other medical conditions

Our carers have specialisms with many different conditions, including Parkinson’s, Alzheimer’s, support after a stroke, multiple sclerosis, motor neurone disease, diabetes, Huntington’s disease, and even depression or anxiety.

Whatever your condition, we will create a package of care that helps you to live your life in the way you want. Our nurse-led team of Registered Nurses offer extra support as needed, and clinical carers are supporting people after a spinal injury or with an acquired brain injury.

Trained palliative carers are also available to support someone at the end of their life. They each provide specialist support to help with the day to day things and enable you or your loved one to pass peacefully at home.

Temporary support after an operation

You may need some temporary care after an accident or planned operation, such as after a knee or hip operation. Even if it’s just for a few days, a carer can help to ease your recovery at home.

Along with cooking meals and the household chores, your carer can also support with strengthening exercises, based on guidance from your physiotherapist.

24 hour care at home

24 hour home care is a personalised service that allows you or your loved one to receive tailored specialist support that matches their current lifestyle and routine.

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We used Helping Hands for live in care on and off over 4 years for our father who had suffered a stroke… We would strongly recommend Helping Hands. Thank you everyone. Read more

Michelle, reviewed on Trustpilot

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Live in care jobs - join the nation’s number one provider

If you have a caring and compassionate nature and want to make a difference to someone’s life, working for Helping Hands could be the opportunity you’ve been waiting for.

With expert trainers and an award-winning training centre based in Warwickshire, our carer training process is renowned in the care industry – we’re the only UK home care provider endorsed by ‘Skills for Care’ as a Centre of Excellence. You can also rest assured our family-run business is not franchised or working alongside any care agencies, meaning you won’t need to worry about paperwork or tax returns whilst performing your carer jobs and duties.

As Glassdoor’s winner of the Top 50 Best Places to Work, we’re proud to provide a long list of employee benefits, such as:

  • Full-time, flexible work patterns
  • Competitive salary of up to £580 per week
  • Paid holidays of up to 28 days a year, 2.33 days for every 30 you work
  • Nationwide placements available, more than any other home care provider
  • Free accommodation and food while you’re on each placement
  • Free carer training from our award-winning team, plus extra training as required
  • Subsidised driving lessons during your training week
  • Ongoing support from your local manager, a personal mentor and through our 24-hour carer helpline

If you’d like to start a career with unlimited training and development opportunities, we’re always looking for caring and like-minded individuals to join our team. From Carers to Branch Managers, we’d love to hear from you.

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Page reviewed by Jill Hopcraft, Regional Care Director on March 31, 2020

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