Quality care at home, across England and Wales
Live in care helps you live the life you want, on your own terms. By listening and getting to know you, we’ll put a unique package of support in place with a carefully chosen carer. Together, we’ll help you stay in the home you know and love.
Thousands of families are now choosing live in care as a valuable alternative to a residential care home. For 30 years, we’ve been offering adults of all ages the extra comfort and reassurance of 24-hour one-to-one live in support. With Helping Hands, this is a dedicated and fully managed service that comes fully regulated by the Care Quality Commission and Care Inspectorate Wales.
Only the most dedicated live in carers are chosen to join the Helping Hands family. In fact, just 2% of applicants pass our strict checks and thorough industry-accredited training to become a qualified livein carer. We’re the UK’s only home care provider to be endorsed by Skills for Care as a Centre of Excellence for our award winning training, and we provide ongoing support to you and your carer throughout your care package.
Acknowledging and admitting that care is needed can be daunting. Let us put your mind at ease. We’re here to help, so call us today 0333 060 1225 to offer care advice and to discuss your options. Let us take the hassle out of care planning for you or your loved one.Request a brochure Call me back now
Excellent service above and beyond my expectations… They really cared for my father and ensured all his needs were met… I heartily recommend Helping Hands. Read more
K. Baker, reviewed on Trustpilot
Why is live in care different?
Moving to a new home is a stress for anyone, even at the best of times. Couple that with moving into residential care – with set routines, set meals and set visiting times – and it can become a real strain and disruption to a person’s life.
Live in care means you can keep the same daily routines, and friends and family can continue to visit as they normally do. With a spare room in your home, your livein home carer will be there to support you each day, as much or as little as you like and according to what matters to you most.
Not all home care providers offer a regulated service. In fact, many care agencies simply introduce you to a carer, meaning that you’ll need to manage their pay, arrange cover for their breaks, holidays or if they’re ill, and handle any appraisals or concerns yourself.
With Helping Hands, we manage all of this – and more – for you. This includes regular reviews of your support plan, carer supervisions and extra training as is needed. If your care needs change, we also have an extensive network of clinical carers who offer more complex care support. Our network of clinical carers have experience with parkinsons care, multiple sclerosis care, palliative care, stroke care, mental health care and so many more forms of complex care – all of which we are regulated by the Care Quality Commission to provide.
We pride ourselves on providing the highest quality home care in England and Wales.
Flexible home care options
- Full range of services – from live in through to visiting care
- Immediate starts for when care needs arise
- Respite care – extra help so your normal carer can have a break
- Nursing care – expert support for those with more complex healthcare needs
- Specialists in dementia care – every carer is trained to support someone living with dementia
How we care
- We’re local to you – over 90 branches nationwide and growing
- We’re not a care agency – we employ every carer directly
- All of our carers are fully trained and DBS checked
- We’re a family-run business and the UK’s experts in home care since 1989
- We’re fully regulated and accredited by the CQC and CIW
The cost of live in care is very much dependent on your personal needs.
Care fees made simple
Please call us today for a bespoke quote and to find out how we can support you.
When you call, one of our friendly advisers will give you an estimate there and then over the phone. The final price will be confirmed once your local care specialist visits you in person, as part of your free non-obligatory consultation.
If you’re looking for live-in care, call us on 03300376958 , or request a free callback via the button below.Request a callback
We’re here to help you navigate the funding options for you or your loved-one’s live in care.
Local authority funding
You may be entitled to care funding through your local authority – contact your local authority for a financial assessment or speak to us to find out more.
Continuing healthcare funding
This may be available if you need a full-time carer for health reasons. It includes funding to cover personal care, nursing care and any costs related to household adjustments due to your health condition.More on funding
How to arrange live in care
If you’re planning care for you or your family member, it’s easy to arrange support. Here’s how:
Step 1: Speak to our team
Call us on 03300376958 or send us a message to request a call back. Our team of experts is here seven days a week to talk you through the options and costs.
Step 2: A free home care assessment
Your local Helping Hands manager will visit you to discuss your requirements face-to-face and learn about the type of carer you’re looking for.
Step 3: Matching you with a carer
We’ll help to match you with a carer, providing you with a selection to choose from that meet your preferences and have the necessary skills.
Step 4: Care begins with extra support
We’ll make all the arrangements for the arrival of your carer. After that, your manager offers regular reviews, carer supervisions and extra support as is needed.
My mum has two amazing live in carers – not only do they care for her beautifully, they make her happy and enable her to enjoy things we never thought possible after a devastating stroke. Thanks to them, her quality of life is the best it can be. Head Office and the managers have been excellent too – flexible, compassionate and supportive. Read more
Sarah , reviewed on Trustpilot
What do live in carers do?
A live in carer is able to take care of tasks like preparing meals, running errands, completing household chores and administering medication. They make it possible for individuals in need of care to remain safe, clean and comfortable in their homes.
We will determine these tasks and routines together during your home care assessment. They will be based around your personal requirements and what matters most to you.
- Medication support – both administering or prompting, depending on your requirements
- Personal care – assistance with washing and dressing while maintaining your dignity
- Continence care – whether it’s with pads or a catheter or stoma
- Support with mobility – hoisted transfers, altering position in bed or assistance moving safely around the home
- Companionship – carers often become more like friends and companions, sharing moments, meals and offering emotional support
Help around the home
- Housekeeping – the regular chores including tidying, cleaning, vacuuming and dusting
- Laundry – washing, drying and even ironing clothes
- Preparing and cooking meals – to your dietary needs and personal taste
- Pet care – if you have a pet, your carer will support with walks and feeding
- Running errands – such as collecting prescriptions or shopping for food
- Support getting out and about – this could be shopping, the cinema, events with family or friends or days out doing something you enjoy
- Work or university – many of our carers are more like personal assistants
- Assisted holidays – anything from a weekend in Cornwall to a tour of Australia
Who can benefit from care?
Live in care is available for adults of all ages, from the age of 18 and up. A residential care home is not the only option. With live in, you can continue to live in the place you know and love.
Peace of mind for the elderly
For an elderly relative or friend, a carer can become a huge source of support, especially for someone who is frail or regularly experiencing falls.
More than just home help, a live at home carer for the elderly offers families with extra reassurance that someone is there to cook regular meals, administer medication, on-hand in an emergency and also to offer ongoing companionship.
Someone living with dementia
If your loved one is living with dementia, the daily support of a familiar face is crucial in easing anxiety and any challenging behaviours.. Your dedicated live-in carer will work for weeks at a time before taking time off, with a regular relief carer who you will get to know too.
With an extensive team of dementia specialists, we can also offer tips for managing various behaviours associated with dementia. Our focus is on understanding the causes and adjusting support, whether it’s using visual prompts for people and rooms, specific tips for mealtimes and rewarding activities such as creating a life story book. And as a member of the Dementia Action Alliance, we’re always looking to provide the best support we can for those with different types of dementia.
Other medical conditions
Our carers have specialisms with many different conditions, including Parkinson’s, Alzheimer’s, support after a stroke, multiple sclerosis, motor neurone disease, diabetes, Huntington’s disease, and even depression or anxiety.
Whatever your condition, we will create a package of care that helps you to live your life in the way you want. Our nurse-led team of Registered Nurses offer extra live in support as needed, and clinical carers are supporting people after a spinal injury or with an acquired brain injury.
Trained palliative carers are also available to support someone at the end of their life. They each provide specialist support to help with the day to day things and enable you or your loved one to pass peacefully at home.
Temporary support after an operation
You may need some temporary care after an accident or planned operation, such as after a knee or hip operation. Even if it’s just for a few days, a carer can help to ease your recovery at home.
Along with cooking meals and the household chores, your carer can also support with strengthening exercises, based on guidance from your physiotherapist.
24 hour care at home
24 hour home care is a personalised service that allows you or your loved one to receive tailored specialist support that matches their current lifestyle and routine.
We used Helping Hands for live in care on and off over 4 years for our father who had suffered a stroke… We would strongly recommend Helping Hands. Thank you everyone. Read more
Michelle, reviewed on Trustpilot
Live in care jobs - join the nation’s number one provider
If you have a caring and compassionate nature and want to make a difference to someone’s life, working for Helping Hands could be the opportunity you’ve been waiting for.
With expert trainers and an award-winning training centre based in Warwickshire, our carer training process is renowned in the care industry – we’re the only UK home care provider endorsed by ‘Skills for Care’ as a Centre of Excellence. You can also rest assured our family-run business is not franchised or working alongside any care agencies, meaning you won’t need to worry about paperwork or tax returns.
As Glassdoor’s winner of the Top 50 Best Places to Work, we’re proud to provide a long list of employee benefits, such as:
- Full-time, flexible work patterns
- Competitive salary of up to £580 per week
- Paid holidays of up to 28 days a year, 2.33 days for every 30 you work
- Nationwide placements available, more than any other home care provider
- Free accommodation and food while you’re on each placement
- Free carer training from our award-winning team, plus extra training as required
- Subsidised driving lessons during your training week
- Ongoing support from your local manager, a personal mentor and through our 24-hour carer helpline
If you’d like to start a career with unlimited training and development opportunities, we’re always looking for like-minded individuals to join our team. From Live In Carers to Branch Managers, we’d love to hear from you.Find your next job
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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.
Page reviewed by Jill Hopcraft, Regional Care Director on April 18, 2019