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Gender pay gap

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Gender pay update - 2024

We’re committed to providing equal opportunities across the whole of our team, regardless of age, gender, race or background. As part of this commitment, we’re pleased to present our gender pay report.

Our gender pay analysis is based on a snapshot of all Helping Hands employees who were paid in the 2023-24 period.

Employees at Helping Hands are made up of the following groups and departments:

  • Executive Board of Directors
  • Head office teams and departments
  • Branches, including office-based teams and visiting carers
  • Live-in carers
  • Field-based operational teams

We place special importance on career development at Helping Hands, and there are many examples of people who have progressed their career with us – some who joined us as a carer and are now in a managerial or office-based role.

Pay quartiles

This table outlines the gender distribution at Helping Hands Home Care across four pay quartiles.

Percentage of males and females in pay quartiles
Lower Lower mid Upper mid Upper All employees
Male 10.5% 10.2% 9.7% 12.8% 10.8%
Female 89.5% 89.8% 90.3% 87.2% 89.2%

Gender pay gap

We have a minor gender pay gap at Helping Hands, which means that the average men’s gross hourly earnings are slightly higher than those for women. The only reason for this is men occupy fewer administrative positions than women. This gap is mainly because of our predominantly female workforce.

Pay gap

Median (midpoint) Mean (average)
No variation for female colleagues 4.7% higher for male colleagues

For all departments across the business, we do not differentiate on pay rates between male and female, and this is reflected at all levels of the organisation.

Bonus gap

We pay relatively few bonuses, with most of those that are paid going to operational managers, which are linked to quality, compliance and financial performance.

The difference between bonuses for our male and female employees, covering bonuses and commissions, are outlined below:

Percentage of colleagues receiving a bonus

Male Female
 4.4% 5.6%

Bonus gap

Median (midpoint) Mean (average)
 No variation for female colleagues  69.9%

During the 2023/24 financial year, 288 bonuses were paid to 25 out of 567 male colleagues, compared with 263 out of 4,686 female colleagues.

I confirm that this data has been calculated according to the requirements of The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.

Siân McCrilley, Finance Director
April 2024

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