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Elderly care

Where do you need care?

We can provide care in your home anywhere in England & Wales

Care that lets you focus on being a family

If you’re in need of some extra care, speak to our specialist team for the right level of support. As one of the UK’s top providers for elderly care at home, we’ll work with you and your family to provide care that is as unique as you are – within the home you know and love.

Choosing Helping Hands for elderly care means you are choosing a fully regulated and licensed service that is managed from start to finish by our home care experts. With us, your support can easily lessen or grow if your needs change, from a 30-minute visit through to round-the-clock live-in care with a fully trained care assistant.

By listening and getting to know you, we match you with a carer who fits into your lifestyle so you or your loved one can stay at home. Whether it’s for extra help around the house, avoiding falls, ensuring home safety, providing companionship for elderly people or for specific nursing support, one of our expertly trained carers can step in with all the assurances you need to support your independent living.

With the expertise of our nationwide nursing specialists, each with extensive experienced in the NHS, we build tailored social care health and wellbeing plans that help care for elders living with dementia, Alzheimer’s or life after a spinal injury or stroke, to name a few. Many of our carers are also trained to support with continence care, ventilators and PEG-gastrostomy – offering an alternative to care homes.

We know that it can be very difficult to ask for help. Our friendly team is here to walk you through your home care options. Call us today to find out more.

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Kind, friendly and reliable carers, and excellent communication, management and support… It’s such a relief to know my grandmother is in safe hands… Read more

Nikki from London, shared on Trustpilot

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Fully regulated elderly care at home

There’s something special about a Helping Hands carer. We handpick each of our carers because of their commitment and compassion before taking them through our award-winning training programme that goes into every bit of care advice and every one of our care plans. What’s more, because every single one of our carers are directly employed by us, we provide carers looking for ongoing support and extra training as needed.

Unlike introductory care agencies, Helping Hands is fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), and we provide a fully managed service. By choosing Helping Hands, you don’t just have the personal assistance from your carer – you also have the full support of our registered local care managers, registered nurses and over two decades of specialist home care experience.


We pride ourselves on providing elderly care of the highest quality. We’re nationwide with trained carers in your area throughout the United Kingdom.

Flexible home care

How we care

  • We’re local to you, with over 90 branches across the UK, and growing
  • All our carers are fully trained, DBS checked and employed directly by us
  • A family-run business – and we treat our carers like family
  • Fully regulated and accredited by the Care Quality Commission
More about us

The cost of home care is very much dependent on your personal needs and preferences.

Live-in care

Prices start from £1,030 per week for a full-time live-in carer, which is comparable to the weekly cost of a residential care home. The difference is that you or your loved receives one-to-one tailored support in the comfort of your home.

Visiting care

A visiting carer can drop-in to provide personal care and assisted living around the home, for as little as 30 minutes each week. Prices start from £18.50 per hour for a fully trained carer.

No hidden fees

With Helping Hands, you can be assured there are no hidden fees. It’s best to call us for an exact quote or to learn more about your funding options.

More on pricing

We’re here to help you navigate the funding options for you or your loved-one’s home care.

Local authority funding

You may be entitled to care funding through your local authority – contact your local authority for a financial assessment or speak to us to find out more.

Continuing healthcare funding

This may be available if you need a full-time carer for health reasons. It includes funding to cover personal care, nursing care and any costs related to household adjustments due to your health condition.

More on funding
How visiting care is helping Audrey

What is care for the elderly?

Care for the elderly involves dedicated support for an older person who wishes to continue living in their own home. It may involve housekeeping services, cooking meals, personal care, domiciliary care, mobility support, administering medication or simply companionship and support getting out and about.

Elderly care can be offered through regular home visits, during day or night. A carefully selected live-in carer can also be arranged, providing the extra reassurance that someone is always there to support and help you live independently.

Especially for someone living with dementia, this extra support within the home environment can be invaluable in maintaining routines and living with a good degree of independence.

How do you care for an elderly person at home?

Like with all quality care, a special focus on independence is essential when supporting an older person at home. Rather than taking over on tasks, your dedicated carer will help to enable you in your daily routines and what you want to get out of life.

If you are prone to falls or need support with your mobility, your carer will help to reduce any trip hazards around the home. You’ll also have the peace of mind that someone is there to support if there is an accident or sudden emergency.

Your carer will be carefully matched to you. They will be someone who you feel most comfortable with and build up an easy rapport. You may find them to be a good source of emotional support and a trusted companion.

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I would definitely recommend Helping Hands to anyone requiring care at home for a loved one. It was so reassuring knowing my father-in-law was provided such a high level of care with such professionalism. Read more

Claire from Swansea, shared on Trustpilot

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In home senior care

Often used to describe care given to an elderly individual, senior care can involve anything from a short visit in the morning to helping you make a cup of tea at breakfast. Senior care also extends to more thorough support, such as help with showering and washing, getting dressed or spotting trip hazards in order to prevent falls.

Senior care visits can be repeated throughout the day to ensure that the individual has everything they need to feel comfortable in their own home, safe in the knowledge that there is always someone they can rely on.

Live-in care is another suitable option for elderly individuals who require more constant support or have difficulty with a progressive condition such as dementia. According to The Lancet Public Health, the number of adults aged 85 and over needing round-the-clock care in England will almost double over the next 20 years.

For many, residential care is a daunting prospect and isn’t a viable option, particularly if you live in a couple or have pets to look after. Having someone there to support you as and when you need it provides peace of mind for you and your loved ones.

Dementia is one of the fastest growing conditions in the UK that affects the over 65s and is often the most popular condition people associate with the elderly. According to Alzheimer’s Research UK, over 850,000 are estimated to be living with dementia with this rising to one million by 2025.

As a dementia care specialist, Helping Hands are committed to providing a friendly face and supporting those with the condition to live independently within their own homes.


Care of the elderly living at home

Support at home – for an elderly person or couple – could involve:

  • Housekeeping support, including laundry, vacuuming and cleaning
  • Preparing and cooking meals to your tastes
  • Personal care, including support with bathing, dressing and washing or drying your hair
  • Medication support, whether it is administering or providing prompts
  • Continence care, including changing pads, help with toileting or stoma/catheter care
  • Supporting your mobility, whether it is using hoists or assistance around the home
  • Running errands such as collecting food shopping or prescriptions
  • Companionship and enabling you to enjoy your hobbies and interests

If you or a loved one needs support with a condition, such as living with dementia, Alzheimer’s, Parkinson’s or life after a stroke, a specialist carer can provide this tailored support.

Home care services for the elderly

Home care comes in a range of shapes and sizes. With many flexible options, you can choose the level of support you need for when you need it most.

Regular home visits, at set times of the day or night, are available if you need that support little and often. The visits can be from as little as half an hour each week and right through to several hours a day. Overnight support is available in the form of waking nights and sleeping nights too.

If you prefer ongoing support, then live-in care may be the best option. Your live-in carer will be there 24/7, living in a spare room in your house and offering assistance when it’s needed. He or she is likely to become a great companion or friend.

Home care is also available on a temporary basis. Called respite care, it can offer a much-needed rest for an existing caregiver. You can also arrange short-term support after an operation or accident, enabling you to return home and get back on your feet at your own pace.



Page reviewed by Jill Hopcraft, Regional Care Director on April 18, 2019

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