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Rated excellent on Trustpilot
Locally managed service

Visiting care

Where do you need care?

We can provide CQC regulated care in your home anywhere in England & Wales

Little and often, our visiting care makes a real difference

Visiting care offers the support you want, when you need it, so you can continue living from the comfort of your own home. With help from as little as half an hour a week and up to several visits a day, a visiting carer can make all the difference.

We’re here with a helping hand when you need it most. From support with your medication and going to the toilet through to knowing your favourite meal and whether you prefer a bath or shower, our fully regulated visiting care service lets you continue living the life you want, on your terms.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. With a team of registered nurses who have worked within the NHS, we can offer specialist support for people living with types of dementia, as well as care in the home for those with Parkinson’s, multiple sclerosis or facing challenges after a stroke, to name a few.

We know that asking for help can be difficult at times. We’re here to talk you through your visiting care options and the full costs. Call us today to speak to one of our friendly customer advisors.

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I have a fantastic level of service from Helping Hands – the regular carers are great providing a standard of excellence. I think that I have never been so happy with a care agency! Read more

Virginia, shared on Trustpilot

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Hourly care that’s built around you

We understand how important it is to keep your independence. If things get too much to manage on your own, we’re here to step in with extra support. That’s the real difference with home care, whether it’s through live-in care or visiting support – you have complete choice over the options.

With Helping Hands, your home care support can shrink or grow, if or when your needs change. We cover the full range of care services for adults of all ages, from offering companionship and help around the home through to 24-hour care for complex health needs.

Relax. We’re here for you all the way.

As the leading home care specialist in England and Wales, we’re passionate about providing the highest quality of care. And we’ve been doing just that for 30 years.

Flexible home care

  • Full range of services – visits from 30 mins a week to full live-in care
  • Respite care – extra help so your normal carer can have a break
  • Overnight care – continuous support or a trusted someone on hand
  • Nursing care – expert support from our nurse-led team
  • Specialists in dementia care – every carer is trained to support someone living with dementia
  • Personal care – available for any daily tasks you may need support with
  • Elderly care – tailored social health care and well-being plans

How we care

  • We’re local to you – over 160 branches nationwide and growing
  • We’re not an agency – we employ every carer directly
  • All of our carers are expertly trained and DBS checked
  • We’re a family-led business and the UK’s experts in home care since 1989
  • We’re fully regulated and accredited by the CQC and CIW
More about us

It’s best to call us for an exact price of our visiting care services as the cost is very much dependent on your needs. We’re here for you seven days a week.

Quality care you can trust

We employ the very best carers to give you the very best in home care.

  • Prices are from £22.29 per hour for one-to-one personal home care
  • Flexible costs for visits lasting 30, 45 or 60 minutes
  • Call-out fee of £3.50 per visit to cover travel costs
  • Free home visit from your local care specialist to assess your needs
  • Free ongoing checks to make sure we’re delivering the right level of care

No hidden costs

With Helping Hands, you can be assured there are no hidden fees. Call us for an exact quote and to learn more about the funding options available.

More on pricing

You may be entitled to government funding, benefits or allowances that can help with the costs of visiting care.

Funding options include:

  • Healthcare funding through the NHS
  • Social care funding from your local authority – we accept direct payment top-ups
  • Pension credits or savings credits
  • Allowances such as the Carer’s Allowance, Disability Living Allowance and the Constant Attendance Allowance
  • Council tax benefits
  • Using an Immediate Needs Annuity to pay for long-term care

Our friendly team is here to advise on funding options and point you in the right direction. Call us today.

More on funding

Why is visiting care different?

Unlike residential care, visiting care is carried out in your own home, to your own timetable. It allows you to have the support you need without the disruption of moving into a care or nursing home.

Visiting care is also completely unique to your needs and requirements – if there are certain aspects of your care that you prefer to do yourself, like showering or personal care for example, our carers will always respect your choice and independence. Visiting care can also be adapted should you find you need more help with specific tasks or if your needs are becoming more advanced.

With the one-to-one support from a trained carer, you can enjoy what matters most to you. With a fully-managed and regulated service, you can be sure that the care you and your family receives is safe and of the highest level.

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It’s with the excellent care and support Helping Hands gives me that enables me to carry on working and live a near as possible normal life. Read more

Linda from York, shared on Trustpilot

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How to arrange visiting care

We aim to make arranging visiting care a smooth and straightforward process. After an initial consultation, one of our local team will sit with you and your family to understand your needs and how we can meet these requirements.

With over 160 branches across England and Wales, all overseen by a registered manager, we can arrange for care to start when you need it to and to be in place ready for hospital discharges. Because changes to circumstances can happen suddenly, we can also put care in place quickly for family emergencies or if you need a few days’ respite from looking after a loved one, ensuring they always have support in place.

Our advisors are here to help you understand your visiting care options and arrange the solution which is right for you and your family. They’re only a phone call away so speak to one of them today.

Who can benefit from visiting care?

Visiting care is available for anyone who needs a little extra help to carry on living the independent life they want to lead. It can be of particular support following a major operation or injury, as well as for those with conditions such as Parkinson’s.

Whether you’re looking at care for your friend or a family member, our visiting carers will be there to help you with anything you need. And with guidance from our nursing specialists, we can provide support for those with advanced care needs.

We can also arrange support for students or younger adults, helping them to maintain an active social life at university, or to help with recovery after a spinal injury. And being a member of the Dementia Action Alliance, we ensure that we provide a continuous service for those with different types of dementia and their families.

Hourly care: what to expect?

Our team of hourly carers provide the following support services:

  • Housekeeping
  • Making and changing beds
  • Clothes washing
  • Collecting, managing and administering medication
  • Help with dressing and changing
  • Support with mobility around the house
  • Cooking and meal prep
  • Specialist and complex care support

The level and frequency of hourly care you need is bespoke to your requirements; please get in touch to find out how we can best help you.

We will take the time to get to know you and understand your exact needs. This will make sure that every bit of time we spend with you is time well spent. We will take your lead and, with the help of our carers, help you stay independent.

All of the hourly care we provide is managed by our team of local branch managers to ensure you receive a quality service.

Visiting Care FAQs

Visiting care is a package of care for those who require additional support to remain independent at home. Whether it is planned or unplanned, our flexible visiting care service is here to support you with household duties, companionship and more.

Daily visits are good option because it can be incorporated as part of a routine. This way, we can integrate into your plans and support you as much or as little as you need.

If you think you could benefit from regular visits, please get in touch with a member of our team who will be happy to assist you in arranging visiting care – whether it is for yourself or a family member.

A visiting carer can help you with a number of tasks including; housekeeping, nursing care, personal care, companionship and much more.

Page reviewed by Sarika Dhillon, Regional Care Director on November 8, 2021

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