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Who is visiting care for?

Where do you need care?

We can provide care in your home anywhere in England & Wales

Home visits for adults of all ages, nationwide

Visiting care is for anyone who wishes to remain independent in their own home, but requires a level of support to do so. Read more about who visiting care is for and how one of our fully trained carers can help you.

It may be that you have lost confidence following a fall or that you need extra support after a period in hospital. Or maybe your care needs have increased and you would like a little more support on a regular basis. Whatever your need, the extra help our home care services provide can make all the difference.

With Helping Hands, visiting care can start from as little as 30 minutes a week to up to several visits a day. We believe in offering a truly quality service, providing the care industry’s renowned carer training and full ongoing support to each of our carers so they can give the very best level of care to you.

We understand that sometimes asking for help can be a difficult decision. As the nation’s favourite home care provider, with branches across England and Wales, we have nearly 30 years’ experience of supporting our customers through these steps.

Call us today for an informal chat about our services and how we can support you or your loved one at home.

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Who visiting care is for

For personal care needs

Many of the people we care for do need a little support with personal care. From the reassurance that someone is with you right through to full personal care, whatever your need – we can help.

We are there to encourage, prompt and remind you about the things you can still do and want to do for yourself whilst being able to provide full support for the things you can no longer manage. We can support with washing, dressing, continence care, bathing, showering, hair and make-up – whatever you need in order to feel good about yourself.

At Helping Hands, we do things your way, to your preferences. And we provide the flexibility of visits from 30 minutes a week to up to a few visits a day and even full-time live-in support. With us, home care can easily lessen or grow if or when your needs change.

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I have been very impressed with the care and attention received. At every point of contact I have been met with genuine interest and care, and a warmth that is very obvious and totally natural.

Emily Woodward

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Care in the home for preventing falls

At Helping Hands we believe that prevention is better than cure. Many of our customers are concerned about falling and often this is the cause of great anxiety for them and their families, especially when they live alone. Having a visiting hourly carer popping in during the day and evening often is enough to provide reassurance and of course during their visit they can assist you with the aspects of daily living that if you undertook them yourself may make you more vulnerable and prone to falling. Having a carer visiting does also mean that if you had fallen our carer would be able to raise the alarm and seek help for you immediately.

Falls are a major concern because of the implications and long term damage they can have, especially to someone who is already frail. Age UK, the nation’s champions for older people, run an annual campaign to raise awareness about falls. They say, “A fall can destroy confidence, increase isolation and reduce independence.”

Providing help around the house

You may find you are struggling to keep on top of things at home. A visiting carer is perfect to help with the more physical tasks and housekeeping, supporting you with everyday cooking and cleaning as well as laundry and shopping.

Let us take the worry out of these every day tasks so that you can get on with your day. Call us today to find out how we can help you with visiting care at home.

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From family care to professional care

Perhaps you are currently supported by family, friends or neighbours and your needs have increased. It is often at this stage that our customers come to us in order to put care arrangements in place.

A survey run by Carers Week found that two in five unpaid carers are putting off medical treatment to care for a loved one. We can support you to readdress the balance. What’s more, your family can remain as involved as you want them to be while one of our professional carers regularly visits to meet your requirements.

The benefit of visiting care, and our live-in care services, is that family can take a step back and have a well-deserved break. We can support with short regular visits or longer sits, maybe for a whole afternoon or overnight. We can even provide live-in respite care, on a temporary basis.

From the moment you contact our team, we’ll help you find the best home care solution to suit your needs. Call us today to find out more.

After a hospital discharge

The urgent need for care is often placed upon families when a discharge from hospital is reliant on having the appropriate level of care and support in place.

With branches across England and Wales, we have a local care specialist who can react quickly in these situations and arrange for a visiting carer to help with recuperation, convalescence and rehabilitation. Liaising with the hospital discharge team and other care professionals involved on your behalf, they can arrange for a safe and prompt return home.

Fully trained and regulated by the Care Quality Commission, one of our visiting carers will work alongside district nurses and occupational therapists when health can be at its most fragile, building confidence and strength day-by-day. We can even assist in facilitating a discharge home from hospital by ensuring that any equipment or modifications to the house are in place.

Call us today to find out more about how we can help with yours or your loved one’s hospital discharge.

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For dementia care at home

With nearly 30 years’ experience in providing home care, we understand the very specific daily challenges of living with and caring for someone with dementia.

When you choose Helping Hands it will be with the reassurance that appropriate dementia care will be provided at home. A visiting carer will be sensitive to your individual needs, have a good level of understanding of your condition and be able to provide as much reassurance, support and guidance as required.

Working in partnership with Dementia UK, we have developed special resources to help carers and families alike engage and orientate those living with dementia at home. Our dementia toolkit is one such resource, designed around the researched evidence that visual prompts can be more helpful than words alone. It includes guidance on life story work, activity planners and flash cards that can be used around the house.

The realisation that somebody you love is no longer able to fully look after themselves can be one of the hardest times. However, with over half the people we support having some form of memory loss, we are successfully helping customers with vascular dementia, Lewy body dementia, frontotemporal dementia (Pick’s) and Alzheimer’s to continue living in the comfort of their own home.

The familiarity of home and the consistency of routines are both key in caring for someone with dementia. Call us today to see how one of our professionally trained carers can provide the extra support you need.

Dealing with a loss of confidence

It is only natural that your confidence goes when you are unable to complete the everyday tasks you always have done. Our carers put your needs and expectations at the centre of everything that they do, empowering you to take control and encouraging and promoting your independence at all times.

If it is reassurance that you need, our visiting carers will work with you, giving you the extra support and care you need and involving you every step of the way. This may involve an overnight stay to attend to any night needs and give the confidence that somebody else is in the house. As you gain in confidence we can reduce the level of care we provide.

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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

Page reviewed by Sarika Dhillon, Regional Care Director on November 10, 2021

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