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Domiciliary care

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We can provide quality home care to over 83% of homes in England & Wales

Quality care in your own home, with Helping Hands

Domiciliary care refers to the range of services put in place to support an individual in their own home. Provided to those that require additional support with day to day household tasks, personal care or any other activity that allows them to maintain their quality of life and independent living.

We provide ongoing support that’s completely built around your needs and routines. It’s one of the many reasons why we’re the nation’s favourite for home care.

Many families are opting for domiciliary care – otherwise known as care at home – because it puts them back in control of the support they receive. With one-to-one personal attention, from 30 minutes a week and up to several visits a day or overnight support, our care plans are completely built around you. You can even opt for a live-in carer living with you at home to provide 24 hour care.

Helping Hands is widely recognised as one of the UK’s top domiciliary care providers. Local to you, we have over 160 branches nationwide, which are all fully licensed and regulated by the Care Quality Commission or Care Inspectorate Wales, and run by registered managers that ensure codes of practice are followed at all times. Care with us is fully managed too, with ongoing support from our home care Swansea experts from start to finish.

Call us today to find out more about our domiciliary care services. As the nation’s only home care provider that is industry-endorsed as a Centre of Excellence, we’ll carefully match you with someone who is skillfully trained, compassionate and who fits your personality and interests, closely supervised by our expert management team.

The Government have announced £2.9 billion in local social care funding due to coronavirus.

If you or a loved one needs support at home, there are funding options available to you. Call us today on 0333 0603 862 to find out how we can support you.

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They are very professional and efficient care team. They have very high standards and compassion not only for the client but for everyone else in the home. Read more

Christina from Devon, reviewed on Trustpilot

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What is domiciliary care?

With domiciliary care, you or your loved one can continue to stay in the place you feel most comfortable – at home. You may be starting to find it difficult to complete different areas of your routine and want some support whilst staying in familiar surroundings.

Regular home visits from a fully trained care worker, from 30 minutes through to several hours a day, can be arranged to help you with a wide range of everyday tasks, including:

  • Personal and continence care
  • Managing medication
  • Helping to mobilise in and around the home
  • Household tasks and meal preparation
  • Clinical care, including catheter and stoma management and PEG feeding

Like live-in care, domiciliary care offers a valuable source of companionship. Seeing a familiar face every day, or a couple of times a week, brings comfort, a feeling of safety and friendship – as with elderly care, this form of social care also benefits mental health, as a care worker will be able to provide the much needed companionship. Care assistants are not just trained in delivering the physical aspects of care, but also offering emotional support, encouragement and reassurance.

Who is domiciliary care for?

Domiciliary care is for anyone who wants to stay at home while receiving the treatment they need. This type of care can be beneficial to people of all ages. This treatment can include recuperation, convalescence, and rehabilitation, amongst other areas.

Our fully trained carers can provide medical support including catheterisation, convene, PEG feeding and suppositories, to name just a few. All our caring staff are managed by our team of clinical care nurses who will work with you to create a unique care plan – making your life easier as you receive care in your home.

We also work closely alongside district nurses and occupational therapists when required to ensure that we are able to deliver care that meets your specific needs – whether it be disability care, types of dementia care, nursing care or even companionship care.

How domiciliary care works with Helping Hands

You will receive your own bespoke care package tailored to your unique needs, and you will have your own private carer from our Helping Hands team. They will help you achieve yours or your loved one’s personal needs and wishes, while supporting you through your plan.

Each plan is flexible and unique, and all existing routines are taken into account – whether there’s a certain nightly overnight care routine that you have, medication schedule that you follow, or a hobby that’s important to you.

If, for whatever reason, you or your loved one’s needs change, the carer will still be there to help, and will be as flexible as possible when delivering your care. At Helping Hands, we put your needs above everything else.

Call us to find out more about our domiciliary care services and how we can support your family.

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Exceptional care… The team at Helping Hands have been truly wonderful looking after my mother… I couldn’t ask for any more from a team providing such wonderful care. Read more

Fiona, reviewed on Trustpilot

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Why choose domiciliary care over a care home?

Domiciliary care is for anyone who wants to stay in their own home but may need some extra help with personal care, medication management, household tasks or any other activity in order for that to happen.

For some families, care homes provide everything that’s required and are seen as a safe environment for their loved ones where they can have constant access to the support they need. But the comfort and familiarity of being at home is often overlooked as an option. This is where the benefits of domiciliary care can be seen.

One of the main benefits of domiciliary care is that it provides a substantial level of support without impacting on your loved one’s independence.

Our flexible and unique care plans can also accommodate for existing routines and special circumstances, which means minimal upheaval or changes to your existing schedule.

What does a domiciliary care worker do?

Domiciliary care workers, also known as home carers or private carers, help to keep people living independently in their own homes. Their role is focused on the individual and their needs, helping to maintain quality of life and independence through the following:

  • personal care
  • administering medication
  • preparing meals
  • helping with household tasks
  • companionship
  • day to day errands
  • and so much more
Whether you need a carer on a daily or weekly basis, we can arrange your own package of care with a domiciliary carer, who will not only administer care, but also become a close friend.

How much does domiciliary care cost?

By choosing Helping Hands for domiciliary care, you’re choosing a fully regulated and managed home care service. There are no setup fees, no agency fees, no long notice periods and no hidden costs.

See our prices for live-in care and our visiting care costs for more details. The price of our domiciliary care services is very dependent upon your individual care needs, so please speak to us to get a full breakdown.

With Helping Hands, we’re always upfront about our costs and outline all the fees when you call us. Our team can also talk you through the funding options that may be open to you, including local authority or continuing healthcare (CHC) funding.

Costs and funding
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The staff are keen to do whatever is required to make your life easier. They are friendly and chatty whilst getting on with the task in hand so that you have full benefit… Highly recommended. Read more

Helen, reviewed on Trustpilot

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Domiciliary Care FAQs

Domiciliary care is a term commonly used to define the range of services put in place to support an individual in their own home.

The biggest advantage of domiciliary care is that it allows your or your loved one to retain their independence in the home they know and love.

Domiciliary care services are provided in an individual’s own home, whereas residential care involves the person moving permanently into a specialist supervised establishment set up solely to provide care.

Your local authority might be able to pay some or all the costs associated with domiciliary care. However, you may have to pay for all the services yourself. Make sure you claim all the benefits you’re entitled to – Attendance Allowance and Disability Living Allowance (or Personal Independence Payment) are among the most common.

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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

Page reviewed by Louise Bradley, Regional Care Director on March 14, 2022

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