Costs and funding
An introduction to home care costings
Understanding your home care costs can be daunting; that’s why we try to keep it simple.
We understand how stressful it can be organising home care for yourself or a loved one. That’s why we’ll aim to keep things as simple and straightforward as possible when it comes to costs.
Depending on your needs, home care costs will vary. Visiting care is charged at an hourly rate with live-in care, or “24-hour care”, quoted on either a daily rate for short-term respite or a weekly rate for ongoing care. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family.
Our customers trust us because we’re:
Upfront and transparent
We’re fully upfront about our home care costs – you’ll only pay whatever is agreed in your care plan, so no hidden fees or long notice periods
Not a care agency
Helping Hands are a private care provider rather than a care agency, which means you don’t have to worry about agency fees or retainers
Able to accept direct payments
If you’re receiving funding through social services and have opted for direct payments, we’re able to accept top-ups to these payments
An introduction to visiting care costs
Looking for flexible support to complement your routines and lifestyle? Recieve all of this and so much more, with prices starting from £29.00 per hour
Bespoke care to fit your needs
Our visiting care provides you with bespoke care that enables you to receive the support you need, when you need it – because we know that your care requirements are unique to you
Choose your amount of hours
For care from as little as 30 minutes per week all the way up to regular calls every day, visiting care provides you with a flexible support package that gives you the support you need, when you need it
A simplified process
From the very start, we’ll give you a clear picture of how much your care will cost – and this will be confirmed once we put a comprehensive plan of care in place to suit your requirements
Want to find out how much your care will cost?
An introduction to live-in care costs
If you require a more comprehensive package of care, our ongoing live-in care prices start from £1,650 per week for one person and £1,650 per week for a couple.
A more intensive care service
Live-in care could be the ideal solution if you require someone to assist you round-the-clock with your care needs but don’t wish to move to a residential nursing home or hospice
Tailored to your exact needs
Your very own live-in carer will provide one-to-one support tailored to your exact requirements – for example if you have a type of dementia – giving you peace of mind that you’ll always be supported
Support as long as you need it
Live-in care can either be for a sustained amount of time with no planned end date, or in the form of respite care, which is for short-term solutions lasting less than four weeks
Can I get financial support to pay for my care?
In England, the threshold above which you’ll have to pay for your care in full is £23,250.
If your assets, including most investments and savings, are greater than £23,250, your local authority will consider you able pay for your care yourself. It is worth noting that for integrated care within your own home, the value of your property will not be taken into account.
If you’re uncertain about your status, you can request a Financial Assessment from your local council to see if you qualify for help towards your care costs. Your assessment will be an evaluation of your financial means, and will calculate whether:
The council pays for your care in full
The council pays for some of your care
You pay for all of your care
What does support from Helping Hands look like?
Wondering whether care at home is worth it? Hear from two of our customers, Helen and Hannah, as they share how having a Helping Hands carer has transformed their life and given them them added independence and confidence.
Self funding home care
The majority of our families are paying for their care privately. We appreciate that this isn’t always straightforward for every customer, so we can sit down with you and your loved ones to work out a care plan and payment plan that allows you to receive the support you really need at the times when you’d find it most beneficial. And, of course, your care can always be adapted whenever your needs or preferences change.
Benefits can help with care costs
You may be eligible for benefits which can help towards the cost of your care.
When considering your best options for funding care, it’s important to ensure that all state benefit entitlements are explored. The benefits available to you will depend on your personal situation and needs, and can help you pay for the support you need.
Fully regulated by the CQC / CIW
Here at Helping Hands, our home care services are fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
What does regulation mean?
Our service is regularly monitored, inspected and regulated by an independent body
Why do we choose to be regulated?
We know that being regulated gives you, the customer, full peace of mind about your care
How does regulation affect my care?
Independent regulation ensures that every aspect of your care is being undertaken properly
How to arrange care
Speak to our team
Call our team of experts on 0330 037 6958 to discuss your options and ask us any questions
Free home care assessment
Your local Helping Hands manager will visit you to discuss your requirements and learn about the type of carer you’re after
Find your carer
We’ll help to match you with a carer who meets your preferences and has the right skills and experience for your needs
Page reviewed by Carole Kerton-Church, Regional Clinical Lead, on July 25, 2024.
How we wrote this page
This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.