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Costs and funding

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Getting a clear picture of your funding options

Understanding your home care funding options can be daunting, that’s why we try to keep it simple.

We will always be upfront and transparent about our home care costs, and in the first instance can give you an approximate quote over the telephone. We’re not a care agency so you don’t have to worry about agency fees or retainers. Once our Local Care Manager has visited you in your home, to meet face-to-face and check we’ve got everything covered, we’ll confirm the cost of your care package. There are no hidden costs or lengthy notice periods to complicate matters at a time that is stressful enough.

Home care costs will differ depending on your needs. Visiting care is charged at an hourly rate, with live-in care quoted on either a daily rate for short term respite or weekly rate for on going care. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family.

Although the majority of our families are paying for their care privately there may be the opportunity for you to access home care funding from either  your Local Authority or Clinical Commissioning Group. In these cases we work with the funding body to get the support you need in place and give you a better quality of life at home.

Speak to one of our friendly advisers for a full picture of the costs and funding options. We’re here seven days a week to take your call.

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Direct payments accepted. If you’re receiving funding through social services and have opted for direct payments, we’re able to accept top-ups to these payments. Contact us to find out more.

A fully managed service

It’s important you are aware of the difference between an introductory agency and a fully managed service as the prices you see will vary between the two. Agencies do not work within the Care Quality Commission (CQC) regulations, they will supply carers to your family who you then directly employ and are liable for.

Helping Hands in contrast directly employ all of our carers, we’re fully regulated by the CQC, giving you extra peace of mind over the full range of services we provide. Our rigorous selection and training process for carers means they have the skills, abilities and dedication to make a huge difference to you and your family’s lives. As employees our carers have access to on going professional supervision, development and support as well as paid holiday.

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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

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