Here at Helping Hands, it doesn’t matter what experience you have or where you come from. Care comes from the
heart - and that’s all that matters. If you’re based overseas and are looking for the opportunity to work in the UK,
then you’ve come to the right place. Take a look at our international centres below to check if we recruit from your
If you have the right to work in the UK and are interested in caring for someone on a one-to-one basis, get in touch
Our international centres
We currently recruit in Spain, Greece and South Africa.
Unfortunately, we're only able to recruit from countries where we have assessment centres. We're constantly
looking to grow and develop, though, so watch this space!
Your application process
Once you've found the right position and have submitted your application, there are four simple steps
on the path to becoming a Helping Hands carer.
Apply via our website and begin your application
One of the team will conduct a telephone interview
We will host a 30-minute face-to-face interview with you
You will be invited to a four-day assessment at
We will submit your visa application to the UK government
We will assist you in booking your flight
straight to the UK
Meet and greet
We meet you at the airport and take you to your placement
Begin your placement
We’ll ensure your fully supported as
you settle in
Does the role of a live-in carer mean I live with the customer?
Yes, a live-in carer lives in the customer’s home and is on-hand for the majority of each day. Most of
our carers work for blocks of five to eight weeks at a time between breaks.
Will I have my own room?
Yes, we ensure that all live-in customers
are able to provide a separate room for you before confirming their care. In fact, before you are assigned to a
placement, an assessor will go to the customer’s home to check that it is suitable for you
I take my breaks?
During your placement
Each live-in carer gets 14 hours of breaks from their customer each week, so you can take some time to yourself to
unwind or take part in one of your hobbies. Each of our live-in care customers have individual care needs, so we review
each care package on an individual basis to ensure that you can take the downtime you need, with suitable cover in place
so the customer is not without care.
Breaks between placements
Live-in care placements are flexible and built around the needs of the customer. Most of them last for a period of
weeks, and then you may take a long period of leave. As a live-in carer, we do ask that you commit to a minimum of three
weeks to enable us to cover our shorter-term placements, not only to provide continuity to the customer, but to enable
you to build a relationship with every customer you care for.
Am I employed by the person I’m caring for?
No, as we are a private home care company and not an
agency, you will be employed directly by Helping Hands. This means we recruit, assess and manage all of our carers,
enabling us to keep your training up to date and have more control over your care arrangement to ensure your
Will I have someone to contact in an emergency?
Yes. Our carers are never left unsupported, no matter the time of day or night.
If you need assistance in office hours, you can call your dedicated live-in care coordinator or field-based care
manager. If you urgently need to speak to somebody outside of office hours, we have a dedicated 24-hour carer support
helpline, which we’ll provide you with once you are on board.
need a driving licence?
Whilst the ability to drive might prove beneficial to your customer as you have more flexibility to take them out and
about, a driving licence is not a requirement for live-in carers.
If the customer still has a car, we often suggest that you are added to the family’s insurance policy, providing you
have a full clean UK driving licence, or a driving licence from overseas if you are confident to drive in the UK.
Do I get paid weekly or monthly?
live-in carers are paid on a monthly basis, and as you are directly employed by us, we also take care of your tax and
national insurance paperwork. As an employee of Helping Hands, you are also entitled to statutory sick pay, paid annual
leave and a pension scheme.
What is a care plan?
A care plan is written by your manager during the assessment of each customer, detailing
the medication, medical conditions and care requirements of the customer, so you have full instruction on the care you
need to provide to your customer.
Do you carry out risk assessments?
Yes. When a customer confirms that they would like to go ahead with live-in care, a
member of our assessment team visits the customer to perform a risk assessment. The information from that assessment
will then be detailed in the care plan.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.