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Palliative care

200 new families choose us every month. 28 years of experience counts.

End-of-life care, for the most difficult of times

We understand how distressing it can be to see how a terminal illness is affecting a loved one. That’s where we can help, providing specialist support with the day-to-day things so your family can make the most of your time together.

Having palliative care at home means your family member or friend can remain in the place they feel most comfortable, surrounded by their memories and the people they love. With the one-to-one support of a compassionate carer, who is experienced in palliative care, they have specialist support whenever they need it.

Whether you’re looking for a full-time live-in carer, or a visiting carer for those times when you need some extra help, we provide the full range of care services for palliative and end-of-life care. For personal care, administering medication, cooking meals or sharing memories over a cup of tea, our support covers whatever you need.

With local branches and trained carers across England and Wales, we’re able to provide fast-track palliative care at the last minute. We regularly work alongside hospices, support groups, continuing healthcare teams and district nurses to offer the right level of home care.

If you’d like to find out more about the palliative care and how we can support you, call our friendly and sensitive team of advisors. We’re here seven days a week to talk through your options.

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My uncle passed away peacefully with the family and Helping Hands carer at his side. In my experience as a nurse I am aware that many people would not have had this option.

The Thompson family, Aylesbury

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What is palliative care?

Palliative home care enables individuals to remain in their own homes to receive end-of-life care. Carers, specially trained in palliative nursing, will move into the home of the person they’re responsible for looking after to provide round-the-clock support. It’s also referred to as hospice at home.

Benefits of palliative care at home

One of the main benefits of palliative care at home is that it allows somebody to pass away peacefully in their own home, with someone they know and trust nearby. As well as being reassuring for the person receiving care, knowing this can give peace of mind to families and close friends too.

Not having care in a hospital or hospice also means less disruption for everybody: it’s usually easier for friends and family to visit at a person’s home. Round-the-clock care also means that any changes in condition will be noticed and responded to quickly. Family members can carry on with their lives, knowing they will be notified of any developments.

You can also be reassured that the person providing care is assessed to the high standards of the Care Quality Commission. Find out more about the advantages of using a managed palliative care service instead of employing a carer directly.

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Please say a big thank you to your team for helping her through her last few weeks of life. We are so grateful for your help and company through this sad time.

Julie from Solihull

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How quickly can palliative carers be arranged?

When somebody is ill, conditions can change very quickly. The need to arrange palliative care can be very urgent, especially if someone’s in pain or distress.

We offer emergency home care for a variety of circumstances and in many cases, we can begin arranging care within 24 hours of you getting in touch.

Even if you haven’t used Helping Hands before, please call us if you require urgent palliative care – we’ll be happy to help.

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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

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