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Palliative care

Where do you need care?

We can provide care in your home anywhere in England & Wales

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Specialist palliative care, tailored to your needs

We understand how distressing it can be to see how a terminal illness is affecting a loved one. That’s where we can help, by providing specialist palliative care support so your family can make the most of your time together.

Palliative care at home allows you to stay in the place you feel most comfortable, surrounded by memories and the people you love. With the one-to-one support of a compassionate carer, who is experienced in palliative care, you can have specialist support whenever it is needed.

Whether you are looking for a full-time live-in carer or a visiting carer, we provide the full range of care services for palliative care. Our supportive care covers you for all aspects including; personal care, pain management, administering medication, cooking meals right through to companionship. Our supportive care covers your needs.

With local branches and trained carers across England and Wales, we’re able to provide fast-track palliative care at a moment’s notice. We frequently work alongside a number of organisations, including; hospice care, support groups, continuing health care teams and district nurses. This enables us to offer the right level of home care for both patients and family.

To find out more about our palliative care service or how we can support you, please contact a member of our team. We’re here seven days a week to talk through your options and help you meet the team.

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My uncle passed away peacefully with the family and Helping Hands carer at his side. In my experience as a nurse I am aware that many people would not have had this option.

The Thompson family, Aylesbury

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What is palliative care?

Palliative care is specialised medical care for people with serious or terminal illnesses. The support focuses on providing relief from the symptoms, pain and stress of a serious illness and improves quality of life. The goal is to improve the quality of life for both the patient and their family whilst reducing the emotional effects of illnesses.

Palliative care at home

While some receive palliative care at an inpatient hospice or residential nursing home, it is becoming an increasingly popular choice to receive at home. Many individuals want to stay in an environment where they feel most comfortable. It’s often referred to as hospice care at home.

Palliative home care can involve:

  • Personal care and assisted living, such as assistance with bathing, dressing and toileting
  • Continence care, whether it is changing continence pads or managing a stoma or catheter
  • Medication support, including prompts or administering medication, even the more complex prescriptions
  • Support with pain management
  • Help moving around the home, whether it is gentle support or hoisted transfers
  • Housekeeping duties, such as vacuuming, dusting, changing beds or doing the laundry
  • Preparing meals to your tastes, and washing up afterwards
  • Caring for your pet, including feeding and walking
  • Running errands to collect prescriptions or food shopping
  • Companionship and supporting your independent living at home

The options for palliative home care

There are many options for palliative care in the home. Here at Helping Hands, our full range of home care services are regulated by the Care Quality Commission or the Care Inspectorate Wales (CIW).

Unlike with introductory agencies, you with have a local care manager on-hand for if your symptoms change. They will also be on hand if you need a response from our medical team. This fully managed service offers you the extra reassurance that if your care requirements change, we can easily change the support to suit you.

The options for palliative care include:

Live-in care

Live-in care places a specially trained live-in carer can provide support each day according to your requirements. Carefully chosen, based on your personality and care needs, this carer will live with you at home, supporting with your day-to-day needs. Your carer will likely become a great friend or companion, promoting your independence and helping you to get the most out of life.

Read more about what live in care covers here.

Regular home visits

If you’d prefer support visits at specific times of the day – or overnight – your local Helping Hands branch will support you with this. Our support service ranges from a half-an-hour visit each week all the way through to several visits a day or nightly support. One of our expertly trained carers can support you to stay independent at home.

Respite care

If your usual caregiver needs to take a break, we offer respite live-in care from as little as three days. If you’ve been let down by your usual carer, or they are taken ill suddenly, we can step in quickly to support you with emergency care.

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Helping Hands carers looked after our mother for over four years until she sadly died. Our live-in carer became part of the family and cared for our mother at home right to the end of her life.

Christine on Trustpilot

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Benefits of palliative care at home

One of the main benefits of receiving palliative care at home is that it allows somebody to spend their time at home. This places them in the company of someone they know and trust whilst receiving end of life care. As well as being reassuring for the person receiving care, knowing this can give peace of mind to families and close friends too. Because of this, palliative care and hospice care are often synonymous with each other.

Having care at home instead of a hospital or hospice means less disruption for everybody. Round-the-clock care means that any changes in condition will be noticed and responded to quickly.

You can also be reassured that the person providing care is assessed to the high standards of the Care Quality Commission. Find out more about the advantages of using a managed palliative care service instead of employing a carer directly.

How quickly can palliative carers be arranged?

With illnesses, conditions can change very quickly. The need to arrange palliative care can be very urgent, especially if someone’s in pain or distress.

We offer emergency home care and in many cases, we can begin arranging care within 24 hours of you getting in touch. This is especially useful if your situation doesn’t allow you to plan ahead. If you are currently in hospital or residential setting, your local dedicated care manager can arrange support that will aid your move back home.

Please call us if you’d like to discuss the options. Our team is available seven days a week. In many instances, we can arrange for support to start within as little as 24 hours.

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Please say a big thank you to your team for helping her through her last few weeks of life. We are so grateful for your help and company through this sad time.

Julie from Solihull

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