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Locally managed service

Emergency home care

Where do you need care?

We can provide care in your home anywhere in England & Wales

Receive expert support within as little as 24 hours

Circumstances can suddenly change meaning that you need home care at the drop of a hat. We have branches across England and Wales, so if you need emergency care it’s likely that one of our trusted carers can help.

Call us if you need home care in a hurry. We can arrange for care to start in as little as 24 hours of you getting in touch. In a crisis we can often turn this around even quicker.

We’re available day and night to take your call. With 30 years’ experience in supporting people of all ages and conditions, our private carers are fully trained in supporting a variety of complex needs.

Who is emergency care for?

Sometimes events can happen so fast that families are left wondering how they will cope. Whether there’s been an accident, a sudden illness or you’ve been let down by your current carer, we’re here to help at the last minute.

By contacting us now, we can urgently arrange:

  • Live-in home care after an accident or unplanned hospital discharge. Read more about what live in care covers here.
  • Visiting care in an emergency, for as little as 30 minutes
  • Nursing care – our carers are fully trained and experienced with many conditions
  • Emergency care if you’re struggling to find cover at short notice
  • Urgent palliative care so your loved one can stay at home for those difficult last moments

We understand your circumstances may change quickly as they unfold. We’re here every step of the way offering tailored support that’s built around your needs.

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Helping Hands has so far been excellent. We needed emergency help and received it in the form of a live-in carer. There was very swift access to telephone information and there was sensitive support from the manager. I am very grateful to them and to our carer.

Julia, a live-in care customer

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Available, whenever you need us

With branches spanning England and Wales, from the coast of Devon to County Durham, we’re on hand to provide local care when you need it.

We’ll walk you through everything over the phone and can even be able to arrange for your local care manager to visit immediately, in your family home or at the hospital.

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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

Page reviewed by Sarika Dhillon, Regional Care Director on November 8, 2021

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