How can we provide care so quickly?We have the experience, expertise and exceptional carers to help you in your hour of need.
Support for all conditions and care needs
Every Helping Hands carer receives industry-leading training on a regular basis. This means they’re always equipped and prepared to provide any type and level of live-in support at a moment’s notice - however complex your care needs may be.
Local home care from a nationwide provider
With over 150 branches across the UK, you’ll get the rapid, personal support you’d expect from a team of local carers, whilst benefitting from the expertise and reassurance that we offer as one of the nation’s largest home care providers.
Regulated care for total peace of mind
Our live-in care is independently regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, and all of our carers are enhanced DBS-checked, so you can start your support instantly with total confidence.
Carer availability for every circumstance
We understand that circumstances may change quickly as they unfold, which is why we’re proactive about ensuring we’ve always got plenty of local carer availability for those times when our customers really need support.
How can we help?Holistic, person-centred care that is fully tailored around your own needs.
We’ve got over 30 years’ experience in providing compassionate, transformative care to people in the familiar surroundings of their own homes.We focus on enabling our customers to be dignified, comfortable and independent through a range of practical, physical and emotional support services.
Respite at home
If you’re caring for a loved one but unexpectedly find yourself unable to fulfil your carer responsibilities, we can step in at short notice and ensure they aren’t left isolated or unsupported. Your local care manager will make sure they understand every aspect of your loved one’s care requirements so that the transition is smooth and seamless.
Coming out of hospital
When a loved one near the end of life is due to be discharged from hospital, you may think the only option for them is to move to a nursing home. However, with support from a live-in carer, they can return to the familiar surroundings of the home that they love, where their carer can help them spend their final weeks in relative comfort, dignity and peace.
Care if your needs change
If you’re living with a complex condition, it’s only natural that your care needs will develop. When that time comes, live-in care may be the natural next step. Perhaps you’re currently receiving support on a part-time basis, or are being looked after by a loved one. 24-hour help from a live-in carer allows you to manage your symptoms and maintain your lifestyle.
Live-in care is an ideal option for anyone seeking support during a period of rehabilitation, as it provides you with round-the-clock assistance from someone who can aid your recovery. Our live-in carers can help with medication, light medical relief, physiotherapy exercises, continence, stomas, catheters, mobility support, and so much more.
Three simple steps to set up live in care with us
Receive live-in care from an expert Helping Hands carer when you most need it.
Starts with a quick call to understand your needs Let us understand your situation so we can support you and match you with the right carer for you
Sheila’s storyFind out how Sheila’s live-in carer, Christina, is helping her to continue living independently and on her own terms in the family home.
Gwyneth’s storyGwyneth is living with dementia, but with the support of her live-in carer, Deodi, she’s able to enjoy consistent, continuous care for her condition.
Lewis’s storyTomasz provides live-in care to Lewis while his mother goes to work, and helps him to not only enjoy life at home but also to get out and about.
Rapid response care FAQs
What is rapid response care?
Rapid response care is support that is provided at short notice to those who unexpectedly and urgently finding themselves needing additional care - whether there’s been an accident, a sudden illness or you’ve been let down by your current carer.
How soon after I am discharged from hospital can I receive care?
After hospital care can be arranged for the same day that you’re discharged, so that you’re supported as soon as you get home. Depending on the reason for your stay and the level of care you’ll require, your doctors and nurses will discuss your discharge with you and sometimes other professionals, too, so that you can prepare for when you leave hospital. For those who are discharged at short notice, we can arrange care in as little as 24 hours.
Can a live-in carer provide expert end-of-life care as soon as possible?
Our live-in carers are all trained to provide compassionate, reassuring end-of-life care at home, providing the whole family with invaluable reassurance and emotional support. End-of-life care allows you to remain in the place you feel most comfortable and safe as you approach the final months and weeks of your life.
Can I get same-day emergency care?
We are, in some instances, able to provide customers with same-day emergency live-in care. The availability of same-day care will depend on factors such as your level of need and how busy we are at that particular time. Call us today to find out how soon we can provide you with a carer in your home.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.