Clear, up-front prices, with no hidden fees
Unlike other care companies, with Helping Hands you can be assured there are no hidden fees. And, because we’re fully regulated by the Care Quality Commission and put so much care and attention into training our carers, we provide a quality service and home care you can rely on.
Our visiting care service is arranged around what you require. Everybody is different and that’s why we take the time to understand your unique requirements.
With home visits from as little as 30 mins per week and up to several a day, as well as the option of overnight support, we have the experience and flexibility to meet your care needs.
And because our service is so flexible, you can easily shrink or grow how much support you’re receiving, if or when your needs change.
Visiting care fees that are crystal clear
We know how important it is for you to have a clear picture of your care fees. So we provide a simple, straightforward breakdown from the very start.
Here’s an outline of our visiting care fees:
- Prices start from £18.50 per hour for one-to-one personal home care
- Flexible costs for visits lasting 30, 45 or 60 minutes
- Prices depend on your location and specific care needs, with differences for overnight care and support provided during weekends and bank holidays
- Call-out fee of £3.50 per visit to cover travel costs
- Free home visit from your local care specialist to assess your needs (for care lasting more than a month) and ongoing support from a dedicated contact to ensure you’re happy with our service
Call us today to discuss your home care needs and get a full quote for visiting care. Our friendly team of advisors is here seven days a week to take your call and walk you through all the options.
Your quote for visiting care will be confirmed once your local care assessor has visited you at home to finalise your care plan and double-check we have everything is covered.Request a callback Request a brochure
Direct payments accepted
If you’re receiving social care funding through your local authority for visiting care and have opted for ‘direct payments’, we are able to accept top-ups to these payments.
By opting for direct payments, you have the flexibility to choose your care provider rather than this being arranged for you by your local authority. You can organise this care yourself and pay for it directly, topping up the payments if needed.
Get in touch if you’d like to arrange this, or to find out more.
Quality home care you can trust
We look after our carers so they can give the very best care to you.
Every single one of our carers is employed directly by us. It means we not only put special care and attention into their training – and, in fact, our training is award-winning and industry renowned – but we also ensure that each of our carers have our ongoing support.
Because we’re a family-owned and family-run company, family values run right the way through our organisation, from the compassion and commitment of each of our carers through to the dedication and understanding of our managers and support teams.
And, with 30 years’ experience as the nation’s favourite home care company, we put extra special emphasis on creating care plans that are unique to each of our customers, providing them with home care just the way they want it.
We’re here to talk through your home care options, our fees and the funding options that may be available to you. Call our friendly customer advice team today.
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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.