Contact Us

Get In Touch

Head Office
8-9 Church Street
B49 5AJ
“Your customer service was absolutely excellent. Everyone that I spoke to was really knowledgeable and helpful. There was no need to look elsewhere.”
Mary Clarke, May 2012

We’re here to help

Our Customer Advice Team talk to families every day, offering advice and guiding them through the difficult decisions that have to be made when considering care options.

The more information we have the clearer the guidance we can give, that is why you will probably find a chat the most helpful, we are here to talk 7 days a week.

Please contact us on the below numbers:

Live-in care

If you would like to learn more about live-in care, how it works and if it is the right choice for you

Call: 0843 777 0026

Hourly visiting care

If you want to find out about our visiting hourly care service:

Call: 0843 778 6287

Job enquiries

If you are looking to work as a live-in carer or a visiting hourly carer, you can find out more about working for Helping Hands in our carer recruitment section.

Call: 0843 775 8061

Customer Support

Our existing customers can get in touch with us by submitting a request HERE.

Complaints and Compliments

We take all our feedback, good or bad seriously. Our guide has been produced to help you through the official three stages of Helping Hands Home Care complaints procedure.

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