Looking for a job?

Award-winning training

Dementia care

All our carers are dementia specialists. Let’s keep your loved one at home.

Weekend call banner
How home care is helping Judith

Familiarity and a friendly face, for those living with dementia

A change of routine and environment can be very daunting for someone who’s living with dementia. That’s why more families than ever are turning to home care rather than residential care, so their loved one can stay in the place they know and love.

As one of the UK’s leading dementia home care providers, our nationwide team of specialists have nearly 30 years’ experience in supporting people with dementia to live an independent life at home. We have introduced a Dementia Champion accreditation to qualifying carers and managers who have completed the necessary training and assessment to a high standard. As well as this, Helping Hands is part of Dementia Action Alliance, showing a commitment to improving the quality of life of people living with dementia in the UK.

As a Dementia Champion accredited provider, our managers and carers have all undertaken extensive training and assessment to ensure they have the all the skills to provide outstanding dementia care. We’ve also worked closely with the University of Worcester, Dementia UK, and the Dementia Congress to strive for the highest standard of care.

With Helping Hands you have the peace of mind of a fully managed, licensed and regulated service – by the Care Quality Commission and Care Inspectorate Wales.

We’re helping people every day – across all parts of England and Wales – to cope with the various challenges that come with dementia and memory loss. With hundreds of different strains of this sometimes-debilitating condition, and many different stages, one of our handpicked carers will maintain your loved one’s everyday routines and can ease the strain on your family.

Call us today to find out more about our dementia care services and the many flexible options for care at home.

Request a callback Email us

What is dementia?

Dementia is a term for a range of progressive symptoms and conditions that affect the brain and memory.

The brain is made up of billions of neurones (nerve cells) that communicate with each other through chemical signals. If a person has dementia, these neurones are damaged which means that these messages cannot be sent efficiently which in turn effects all functions of the body.


Meet Dementia Specialist Jayne Vale

After a personal experience of caring for her granddad who had Alzheimer’s, Jayne has been at the heart of providing outstanding dementia training for our carers.

Jayne Vale, Carer Trainer & Lead Dementia Specialist

“Working for Helping Hands has made me realise that my Granddad was misunderstood as he was never officially diagnosed and I don’t want any other families to go through what we as a family went through,” Jayne shares.

Jayne is a Dementia Champion and has herself provided one-to-one support as a dementia carer. She recalls how she cared for a gentleman with Lewy body dementia and Parkinson’s for five years, supporting him all the way until his final stages of life. Now as a Dementia Specialist and trainer, Jayne believes “all dementia carers, whether they are family members caring for a loved one or a paid carer, they should have knowledge of dementia, to enable them to provide the best levels of care.”

Hear Jayne talk about dementia care

speech mark

Very friendly, helpful and experienced. They are a lifeline for my Mum who has Alzheimer’s. I would recommend them with no reservations to anyone seeking care for those in need… Read more

Andrew, shared on Trustpilot

speech mark

What is dementia care?

Dementia care is all about helping you or a relative to have the support they need to carry on living in their own home. As a Dementia Action Alliance member, our carers always work to follow a routine that you’re used to and comfortable with, maintaining independence as much as possible, and always promoting the highest standard of care for the person they’re supporting.

Whether you just need someone to check on your loved one first thing in the morning and help with personal care or breakfast, or continuous live-in care to make sure they’re safe during the night, you can be assured that our fully-trained carers will be on hand to help whenever you need them. They can also assist with other areas, such as:

  • Medication support
  • Helping with mobility
  • Facilitating hobbies, activities, and social interaction
  • Preparing meals and tending to household tasks

How do you care for someone with dementia?

You may find that your loved one is having difficulty with completing aspects of their day-to-day routine – not being able to recall what they need from the shops, getting a bit confused about where to put their dirty dishes or feeling too anxious to prepare their meals.

To support them you can create a daily schedule where they have the opportunity to still try these chores but in a non-critical environment where they have assistance when necessary. To help you do this, we’ve put together a dementia toolkit with Dementia UK to help you plan the day’s activities and include them in the routines of the day.

As their condition deteriorates, your loved one may need an increased amount of support. However, through still involving them in their everyday tasks, you will allow them to feel useful and may alleviate any negative feelings regarding their self-worth.


Encouraging good health

The longer people stay fit and healthy for, the better quality of life they have. This is because if someone has an unhealthy diet, they can be susceptible to illnesses which can increase the effects of dementia and cause further confusion and agitation.

Try some easy exercises with your loved one if they have not been very active previously. Gentle exercises performed from a chair can help to improve mobility and increase activity. The NHS recommend these movements:

  • Chest stretch – sitting upright, pull your back from the chair and push your shoulders back. While extending your arms out to the side, gently push your chest out until you feel a stretch.
  • Upper-body twist – cross your arms over your chest and reach for your shoulders. Turn your upper body to the left without moving your hips, repeat this five times for each side.
  • Hip marching – hold on to the sides of the chair and lift your left leg up as high up as is comfortable, keeping the knee bent. Do five of these lifts with each leg.
  • Ankle stretch – straighten and lift your leg until it is off the floor. Point your toes away and then back towards you. Try doing two sets of five of these stretches with each foot.

Facilitating hobbies and interests

Just because someone is diagnosed with dementia does not mean that they automatically lose all interest in their hobbies. However, they may need some help with facilitating these.

Your loved one could enjoy reading a daily newspaper but find it difficult to go down to their local shop. Assisting them by quickly picking it up means that they will still be able keep up to date with current events and have not needed to miss out on this.

Allowing them to still engage in their interests mean that your loved one will be able to have mental stimulation and will bring a lot of pleasure.


Continuous support from the dementia specialists

We all acknowledge that caring for people with dementia can be daunting and challenging. That’s why we train each and every one of our carers so they’re experts in dementia care and understand how to make life easier for those living with the condition. With over 50% of our customers having some form of dementia, it’s why we’ve become the dementia specialists.

We recognise that the homes of our customers aren’t just buildings, they’re treasure troves, hosting decades’ worth of cherished memories. And when caring for someone with dementia, this continuity and consistency of environment and routine is absolutely vital. With our service, your loved one will be cared for by the same familiar faces, and you’ll get to know your carers too.  Read more about our consistent service for live-in care and visiting care.


Free support for your family

We’ve set-up a Dementia Helpline for anyone needed expert advice on dealing with the effects of dementia. Call 03300376958 to speak to a specialist.

Our practical dementia toolkit for families, developed with Dementia UK, provides useful visual prompts, making it easier for those with dementia to navigate around the home. See our guide on dementia care and nutritional guide for more expert tips on supporting a loved one at home.

speech mark

Helping Hands are very flexible in meeting my requirements for home care. This allows me to continue looking after my wife at home where I know she is happiest and safe… Read more

Mr Bunting, shared on Trustpilot

speech mark

Other people are interested in...

We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

Looking for Care?

03331224680

Looking for a Job?

03331224269