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Dementia care case studies

All our carers are dementia specialists. Let’s keep your loved one at home.

Who we're supporting with specialist dementia care at home

Seeing how dementia is affecting someone close to you can be distressing. We’ve been supporting people with dementia nationwide for almost 30 years. Read some of the stories below from the families we’ve helped.

Whether you’re looking for a visiting care service or more permanent live-in care support, our care is completely flexible to suit yours and your family’s needs.

To learn more about how we can provide dementia care in your own home, call our friendly care team today.

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Dorothy’s story – dementia case study

How home care helps Dorothy live the life she wants

Dorothy is living with dementia, and has been receiving live-in care support from us since 2013. Before getting in touch, Dorothy’s family was naturally worried about having a stranger in her home. Their concerns soon lifted after meeting with their local care specialist and talking about what Dorothy needed, such as what food she liked and how having dementia affected her a day-to-day. This helped us to find Magda, who has fit perfectly into Dorothy’s life.

Dorothy says, “There really is no place like home, and with Magda’s support I am able to keep in touch with all of my friends and neighbours. We visit church every week for the Sunday morning service, I can visit the shops and I also take part in a local knitting group. This really is one of the greatest joys of staying in my own home around people I know.”

By helping her to do the activities that mean most, Magda has made such a difference in Dorothy’s life. An experienced carer with plenty of care knowledge, what matters most to Magda is that Dorothy is happy.

Dorothy says, “Live-in care means friendship, a sense of security and feeling comfortable in my own home. Having previously spent a brief but unhappy period of time in a care home, I am able to recognise how perfect my situation is now. I feel very lucky and comfortable; I have a true friend. Magda is going nowhere! I want this to continue forever.”

How live-in care is helping Dorothy

Joan’s story – dementia case study

Peter with his wife Joan

Switching from a care home to live-in care

For the families that we support, deciding that their loved one needs additional support can be a difficult choice to make. For Joan, whose husband, Peter, had vascular dementia, having a live-in carer helped to keep her family together.

After feeling let down by a care home, Joan came across our live-in care support. After talking through our services and her family’s needs, we provided her with profiles of some of our carers. Lazlo’s profile stood out immediately.

Lazlo and Peter built a close friendship and other members of Joan’s family also loved having Lazlo around. As Peter neared the end of his life, Lazlo helped to make sure he was as comfortable as possible. He also worked closely with other healthcare professionals involved in Peter’s care, and helped his loved ones in any way he could.


Sue’s story – dementia case study

A daughter’s peace of mind

What matters most to the families we support is that their loved one is safe and comfortable. When Sue needed some more support for her mother, Barbara, she decided that a live-in carer would be the best option.

Barbara’s carer, Rosemary, quickly became part of the family. She cooks Barbara’s favourite meals, tends to her personal care needs, and even listens to her stories about her adventures in the Pembrokeshire countryside, where they have also taken short breaks together.

Sue says, “Live-in care has made such a difference. [Mum] is so much more contented, she doesn’t have to worry – and neither do I – about somebody different coming in.”


Andy's story – dementia case study

Expert care for a declining condition

Andy’s mother was living with dementia and her condition suddenly started to worsen. The daycare she was receiving couldn’t stretch to overnight support, and Andy and his siblings all lived an hour or more away.

On the recommendation of a visiting nurse, Andy contacted Helping Hands. “Very quickly things started falling into place,” he said. “I never felt that I was talking to anyone other than professionals, and yet it was done with an empathy which was greatly appreciated.”

Andy explained how we found the right carer for his mum. “Mum’s needs were expertly assessed without coming across as intrusive. We were also invited to provide our thoughts as to the sort of person who would get on best with Mum, the village environment and the friends with whom she would become acquainted.”

After three months of live-in care, during which time Andy said that his mother’s decline “seemed to have slowed”, the family made the decision to move her to a care home so she would be closer to them.

Andy described their Helping Hands carer saying, “I have absolutely no doubt that on this member of staff’s ‘watch’ Mum had a great time… We would often call to speak to Mum and simply had to bail out because Mum and them were giggling too much!

“I have to say I don’t know where we would have been over these three months without their dedication and support,” added Andy. “Thanks to all involved in my mother’s care.”

Jayne shares her personal experiences

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