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What Is Home Help?

Where do you need care?

We can provide care in your home anywhere in England & Wales

Home Help Explained

Home help is for anyone that requires extra support for a range of different needs at home and that wants to retain as much of their independence as possible. This could be practical support around the house, assistance with personal care or companionship for emotional support.

Parkinson's care at home

Who is home care help for?

Helping Hands’ home care starts for anyone over the age of 18 all the way up to 100 years and beyond. So, if you have cerebral palsy and need assistance to get to and from college or work if you’re in your twenties, or if you’re in your seventies with Parkinson’s and need help with personal care – home care could be ideal for you.

Home care isn’t just for those that live by themselves either. We also offer support for couples, when perhaps one of you needs more intensive support and the other just needs a hand keeping on top of the housework.

And the best part about home help is that it’s carried out where you feel most secure, safe and comfortable; your home.


What kind of home help support is available

Home support can start from as little as 30 minutes per week with visiting care and go all the way up to round-the-clock support with live-in care. Care can be flexible and is designed to adapt around your needs.

With visiting care, you may need a couple of visits one week to help with the housework and shopping, but the next week you may need support attending appointments and support overnight in addition to your usual visits. And if you realise that you may regularly need extra support at home with personal care, mobility support and keeping on top of the housework, you may want to switch to live-in care. This is when a carer lives with you in your home to be there whenever you need them.

Jayne Vale, Carer Trainer & Lead Dementia SpecialistAs well as visiting and live-in care, we can also offer support for your specific health condition. Whether you’re living with dementia, multiple sclerosis or are recovering from a stroke, we ensure that all of our carers are equipped to assist with the symptoms of certain conditions, with some of them even becoming experts in a particular health field such as dementia expert, Jayne Vale.

If your regular carer needs time to recharge their batteries or if you require help at home after being discharged from hospital, respite care is a great way to receive support at home for a brief spell of care until you’re feeling more like yourself again or until your caregiver returns from their break.

We can even take care of your loved one whilst you go on holiday if you would normally take care of them or if you’re worried about leaving them by themselves. We can offer a package of care for one to two weeks that ensures they have everything they need whilst you’re away, providing you all with the peace of mind that they are being looked after.

We also offer nurse-led care for more complex health conditions, such as tracheostomies, PEG feeding and stoma & catheter management. Having a team of clinical nurses enables us to deliver care for those with chronic conditions in the comfort of their own home.


What if I only need a little help?

Home care isn’t just for those who need help with getting washed and dressed in the morning and help with going to the toilet and getting in and out of bed – it can be for as little or as often as you need and prefer. Many of our customers need an extra helping hand with small tasks such as cleaning, changing the beds, collecting the shopping and preparing meals, but little or no support with personal care. Home care is entirely what you want it to be with equal emphasis put on both practical and emotional support. So, even if you just want someone to sit in the back garden with or to accompany you to the local café – we’ll be happy to help.


Contact us if you need home care

If you’re looking for home care for yourself or a loved one, you can contact our customer care specialists today. They can talk you through the different options we have available and arrange a meeting with one of our local care managers.

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Page reviewed by Ursula Furtenbach-Wilson, Regional Care Director on May 18, 2020

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