What Is Home Help?


Home help explained
Home help is for anyone needing support for a range of different needs at home.
A home help can provide practical, physical or emotional support with tasks around the home, or takeover them completely. They help people retain their independence, which improves the quality of life. Typical activities include laundry, vacuuming, washing up and cleaning, but the assistance provided solely down to the care receiver.
At Helping Hands, we’ve got over 30 years’ experience in providing dedicated, person-centred home care.
Who is home care help for?
Home care help is for anyone who would benefit from extra support around the house.
Helping Hands’ home care starts for anyone over the age of 18 all the way up to 100 years and beyond. Whether you have cerebral palsy and need assistance to get to and from college or work if you’re in your twenties, or if you’re in your seventies with Parkinson’s and need help with personal care – home care could be ideal for you. Our carers span a range of backgrounds and ages, meaning we’re normally able to pair you with someone who shares your likes, hobbies and personality.

Here are some examples of people who our home care supports:
Elderly people
We provide a wide range of care services that help you with the specific challenges faced by the elderly
People living with a condition
Our condition-led care focuses on helping you manage your symptoms and live with your condition
Young people
We can support younger people to maintain their independence and social life and pursue their dreams
The benefits of receiving care at home
Home care offers a number of unique benefits that residential care simply can’t give you.
We’ve been caring for people in their own homes for three decades. From our many years of experience, we firmly believe that if you want to stay at home to receive care, you can, regardless of where you are in the country or the condition you’re affected by. You don’t have to move into a residential care home.
There are many benefits to opting for a home care service over a care home. Choosing home care instead of a residential care home means you can:

Stay in the home you love
Stay in the environment you’re most familiar with, surrounded by familiar furnishings, fond memories and maybe even a furry friend
Receive one-to-one support
With care at home, you’ll receive one-to-one support that can be nurse-led and is designed around your specific needs and preferences
Keep up your normal routines
Home care allows you to maintain your daily rituals and routines, such as eating your favourite meals and going to bed at the times that you like
Enjoy your favourite hobbies
Whether it’s watching your favourite TV shows, painting or gardening – your carer is there to support you to continue all your favourite hobbies
Have ongoing companionship
Ongoing companionship from a friendly, compassionate carer who fits best in your life and who’s chosen by you
See family and friends
Unlike in a care home, your loved ones can visit whenever you choose – and your carer can also help you visit them, if you wish to
What kind of home help support is available?
Home support can start from as little as 30 minutes per week with visiting care, all the way up to 24-hour support with live-in care.

With visiting care, you may need a couple of visits one week to help with the housework and shopping, but the next week you may need support attending appointments and support overnight in addition to your usual visits.
Visits from 30 minutes a week
Flexible support
Your independence, supported

If you need extra support at home with personal care, mobility support and keeping on top of the housework, you may want to switch to live-in care. This is when a carer lives with you in your home to be there whenever you need them.
24-hour care
A friendly companion
Handpicked carer
Help at home for a medical condition

As well as visiting and live-in care, we can also offer support for your specific health condition. Whether you’re living with dementia, multiple sclerosis or are recovering from a stroke, all of our carers are equipped to assist with the symptoms of certain conditions, with some of them even becoming experts in a particular health field.
We also offer nurse-led care for more complex health conditions, such as tracheostomies, PEG feeding and stoma & catheter support. Having a team of clinical nurses enables us to deliver care for those with chronic conditions in the comfort of their own home.
Respite care at home
Respite care offers temporary support for when your normal carers are not available.
If your regular carer needs time to recharge their batteries or if you require help at home after being discharged from hospital, respite care is a great way to receive support at home for a brief spell of care until you’re feeling more like yourself again or until your caregiver returns from their break.
We can even take care of your loved one whilst you go on holiday if you would normally take care of them or if you’re worried about leaving them by themselves.

Common instances where people need respite care include:
How can home care help me?

Many of our customers only need a helping hand with small tasks around the home.
Home care isn’t just for those who need help with getting washed and dressed in the morning and help with going to the toilet and getting in and out of bed – it can be for as little or as often as you need and prefer. Home care is entirely what you want it to be with equal emphasis put on both practical and emotional support. So, even if you just want someone to sit in the back garden with or to accompany you to the local café – we’ll be happy to help. Here are some of the many ways a carer can help you at home:
Cleaning your home
Get assistance with household tasks such as cleaning, vacuuming and doing laundry
Personal care
Your carer can help discreetly with routines such as bathing, toileting and getting dressed
Collecting shopping
A carer is able to collect your shopping and prescriptions, as well as running other errands
Preparing meals
All of our carers can prepare delicious and nutritious meals and snacks at times that suit you
How to arrange care at home
We try to make arranging care simple and stress-free so that we can focus on what really matters: your care needs. Speak to our team today to begin your journey.
Speak to our team
Call our team of experts to talk through your options and any questions you may have
Free home care assessment
Your local Helping Hands manager will visit you to discuss your care requirements
Find your carer
We’ll help to match you with a carer who meets your preferences and has the right skills
Fully regulated by the CQC / CIW
Here at Helping Hands, our home care service is fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
Why is being a regulated company important?
What does regulation mean?
Our service is regularly monitored, inspected and regulated by an independent body
Why do we choose to be regulated?
We want every customer to have full peace of mind that their care is approved by a regulating body
How does regulation affect my care?
Our regulation means a guarantee that we’ll provide you with high quality care, no matter what
Page reviewed by Louise Bradley, Regional Care Director, on November 9, 2021.