Housekeeping services
What are housekeeping services?
Housekeeping supports you at home with any tasks or routines you might be struggling with.
Housekeeping involves a carer coming to your home to help out with any area of housework that you may be struggling with. Our carers can either complete the chore themselves, or work with the person to complete it together, enhancing the quality of life.
Your housekeeping services are provided alongside your care, and are fully managed by your local Helping Hands branch. With nearly 30 years’ experience in providing high-quality assistance, we are committed to providing the best service to suit your lifestyle.
Our housekeeping services include:
Cleaning services
A housekeeping assistant can help with all the awkward domestic cleaning jobs, such as hoovering the stairs and cleaning the loo
Laundry and ironing
A helping hand with the laundry and the ironing can free you up to spend time doing the things you enjoy with family and friends
Preparing meals
Whether you want your favourite meal or nutritious snacks, a housekeeping assistant can prepare food and drinks for you
Household chores
From doing the laundry to taking out the bins and maintaining your garden, your assistant can stay on top of the housework
Caring for your pets
Your carer can lovingly help look after your furry friend, including feeding them and taking them for walks
Running errands
You might benefit from errand support, such as help with your mail, picking up groceries or collecting a prescription on your behalf
What are the benefits of housekeeping services?
Our housekeeping services can support you at home with just about anything you need.
Having a housekeeping assistant gives you and your family peace of mind that you’re receiving the support that you need in your home, and aren’t taking on more than you’re physically able to do. Here are just some of the many benefits of regular housekeeping support:
Maintain your well-being
Having someone to help out around the home means you can give your body the rest it needs
Keep up your hobbies
Spend more time doing the things you enjoy with loved ones, rather than trying to keep up with chores
Enjoy a clean, warm home
Our carers will maintain your home to a very high standard, providing you with a friendly, relaxing environment
Reduce stress levels
No more constant worrying about how and when you’re going to be able to get all your chores done every day
Who are housekeeping services for?
Housekeeping services are for anyone who would benefit from a bit of extra help at home.
Whether you’re living with a complex condition or are simply experiencing frailty, housekeeping can help support you to continue living life on your own terms and at your own pace. Here are some of the instances in which our customers opt for housekeeping:
Living with a complex condition
Recovering from surgery
Spinal cord injury
Experiencing frailty
Receiving palliative care
Living with a disability
Recovering from an accident
Loved ones are going on holiday
Amazing carers, delivering quality care in your home
We are committed to looking after our carers as well as we look after our customers. Being a carer is more than just a job.
Why choose Helping Hands for housekeeping?
For a friendly, personalised service, choose Helping Hands.
We understand that every individual has their own way of doing things. When you choose Helping Hands for housekeeping, you will be in control of the domestic services you receive and we will endeavour to meet your own personal standard of housekeeping.
Fully trained assistants
All of our care assistants receive our comprehensive, in-house training which equips them to provide a wide range of care services
Local to you
We’ve got over 150 branches across the UK, and your care plan will be overseen by your local care manager so you’ve always got someone to talk to
Support to suit your schedule
We are not limited to business hours. Our carers can visit during the weekend, and in the evenings, to suit you and your schedule.
Your needs, prioritised
We’ll work with you to create a list of priorities together, and then we’ll develop a dedicated plan for your own personalised care service
A regulated service
Our housekeeping service is fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you total peace of mind
A fully managed support plan
Having a fully managed support package means that even when your regular assistant needs a break, we’ll arrange a suitable respite carer
A live-in housekeeper
If you need support at home on an ongoing basis, you may prefer to have a live-in carer.
Fully trained and DBS-checked, your carer will live in your home with you and be on hand whenever you need them.
Carefully matching you with a live-in carer is an important part of the process. On meeting you, we get to know your preferences and the type of person you’re looking for. You’ll even make the final choice from a selection of profiles – and we’re always here if there’s ever a concern.
Help with housework for disabled seniors
Support can be beneficial for elderly loved ones, particularly those living with a disability.
If you’ve got an elderly loved one who is living with a disability, even just a few hours of housekeeping assistance per week can make all the difference to their independence and quality of life. We can create a flexible, bespoke support plan that focuses on their needs.
Fully regulated by the CQC / CIW
Here at Helping Hands, our live-in care service is fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
Why is being a regulated company important?
What does regulation mean?
A regulated service is one that is independently monitored and assessed by the CQC / CIW
Why are we regulated?
We opt for regulation because we want to offer a transparent, industry-leading care service
Does regulation affect my support?
Regulation provides a guarantee that every aspect of your care is being properly run and monitored
How to arrange housekeeping
Speak to our team
Call our team of experts to talk through your options and any questions you may have
Free home care assessment
Your local Helping Hands manager will visit you to learn about the type of carer you’re after
Find your carer
We’ll help to match you with a carer who meets your preferences and has the right skills and experience for your needs
Housekeeping services FAQs
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How do I arrange domestic help?
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You can arrange domestic help by calling our friendly customer support team today, or by contacting us via the form on our website if you’d prefer us to call you back at a time that suits you.
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Will my housekeeper live with me?
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We offer housekeeping services on both a visiting and live-in basis, which means that your housekeeper can live with you if you wish. Having your housekeeper live with you gives you comprehensive, round-the-clock support, meaning you
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Can carers do housework?
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Absolutely they can! Your carer is able to help out with any aspects of the housework that you’re struggling with – whether that’s doing the laundry, preparing and cleaning up meals, tidying the home, and just about anything else.
Page reviewed by Kathryn Mahon, Regional Clinical Lead, on July 25, 2024.
How we wrote this page
This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.